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COVID-19 has brought a change that might just be here for some time. The new norm of social distancing has impacted the way we travel. Things have changed, and airlines, being one of the foremost industries that have got impacted, need to think of ways to bounce back. The World Economic Forum says that restrictions on international flights will cost the industry an alarming $880 billion.
Difficult times call for serious introspection and recalibration. As an early adapter to change, airlines should build assurance for both travelers and employees to handle this.
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