Careers in Nagpur

Skill: Mulesoft

Experience: 10 Years +

Job Description:

• The Technical Architect will play a vital role in the architecture design, testing and deployment of MuleSoft Integration solutions, including MuleSoft Anypoint Platform including ESB and API Manager.
• You will work closely with clients, developers, system administrators, project managers, business analysts and end users to build state-of-the-art software solutions.
• Own and aggressively drive forward specific areas of technology architecture.
• Provide architectural solutions/designs to project execution teams for implementation.
• Provide technology architectural assessments, strategies, and roadmaps for one or more technology domains.
• Lead projects within architecture. Work with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to architect, design develop, test, and release features.
• Develop Proof-of-Concept projects to validate new architectures and solutions.
• Support multiple Agile Scrum teams with planning, scoping and creation of technical solutions for the new product capabilities, through to continuous delivery to production.
• Liaise with offshore team and clients for resolving technical dependencies, issues, and risks.
• Mentor and provide architectural guidance to multiple teams building innovative applications.
• Good understanding/exposure to overall API-Management concepts & fundamentals. Experience in defining overall API architecture, API implementations, integration and deployment
• Self-starter, creative, disciplined, result-oriented, team leader 10+ years of experience specializing in multi-tier system integrations.
• 5 years of experience with MuleSoft Anypoint Platform including ESB and API manager.
• Thorough experience in developing RAML based RESTful API s and WSDL based SOAP web services.
• Thorough experience in creating the Mulesoft API :ed connectivity architecture
• Thorough experience in creating Mule ESB flows, and performing payload transformation
• Extensive experience using various Mule connectors including HTTP, Salesforce, AWS, DB, VM and File/FTP
• Deep knowledge of security protocols including Basic, WS-security, SAML and OAuth2
• Applying the security architecture for Mulesoft API layer, as well as the backend services layer deployed in Mulesoft Runtime
• Deep experience in deploying Anypoint Platform solutions to Cloudhub, on-premises and in hybrid environment.
• Thorough experience in XML technologies like XML, XSLT, XML Schema (XSD)
• Experience with JEE Application Servers and Containers (administration, deployment, and/or development in Tomcat, JBoss, WebSphere, WebLogic, Spring, etc.)

Skill: Project Management / Program Management

Experience: 11 to 15 Years

Job Description:

• Strong skills in Program Management, Project Management, Business Analysis, interpersonal relationships, handling cultural diversity, communication (written and verbal), matrix management and direct management experience
• Excellent technical skills and previous experience in design, development and deployment activities
• Identify and Manage Risks and Mitigations for the program
• Monitoring / Tracking – Expert on different estimation techniques, should be able to develop a detailed project plan, track the project progress and report to different stakeholders
• Project Quality – Has in-depth understanding of SDLC and different methodologies (Waterfall and Agile), Should be able to track and report metrics, manage quality audits and plan for productivity improvement
• Communication – Provide timely reporting, manage multiple stakeholder communication, give clear and unambiguous instructions, exhibit excellent written and oral communication skill
• Leadership – Set roles, responsibility and goals with the team, maintain focus and provide clear direction to the team

Skill: Salesforce

Experience: 10 Years +

Job Description:

• Qualification: Bachelor's degree in Computer Science, Engineering or equivalent combination of education and experience
• Over 10 years of IT experience with a minimum 5 years of professional experience with the Salesforce eco-system
• At least 3 project implementations that exploit the full capabilities (discover, design, implement and optimize) of the Salesforce platform
• A minimum of 2 years of experience creating the technical architecture for complex Service Cloud Salesforce implementations
• Demonstrated knowledge of Telephony, Chat, Mobile, Web, Social as customer service channels
• Strong understanding of Salesforce infrastructure, security and related cloud technologies
• Desired prior experience providing technical solutions with Financial Services Cloud & Service Cloud for Retail Banking domain
• Extensive development experience with Salesforce development technologies; security, process builder, flow, workflow, APEX, Visualforce, Lightning, Community, Workflows, Triggers, API, SOSL, SOQL, REST, App builder
• Ability to lead stakeholders across the organization at all levels to consensus in asserting an architecture which aligns the business objectives
• Strong problem-solving skills with the ability to work on multiple assignments in a fast-paced and rapidly changing work environment
• Experience with bi-directional integrations between Salesforce and other business applications
• Possess expertise in understanding and guiding end-to-end business processes, and mapping those recommended processes into features and workflows into Salesforce environment
• Active Salesforce certifications desired
  • Salesforce Administrator Certification 201, Salesforce Advanced Administrator Certification 301, Salesforce Developer Certification 401
  • Certified Application Architect or Certified System Architect with track towards Technical Architect Certification strongly preferred
• Dynamic and self-motivated person with a strong customer focus with the ability to lead new initiatives across the platform

Skill: Digital Strategy

Experience: 10 Years +

Qualification: BS/BA required, MBA preferred

Job Description:

• Define and manage the capability definition, strategy, target customer outcomes and breakdown / architecture of components
• Collate all offer requirements / customer outcomes for the capability and ensure that can be delivered
• Create and manage a roadmap for the capability that improves reuse, customer experience and return on investment
• Innovate and share what the capability can do to maximize its use and impact.
• Prioritize and manage feature development within the capability to maximize Services customer value and return on investment
• Work with CX Support, understand capability quality issues and bug count, and ensure ongoing quality improvement
• Five years’ prior experience in product management with emphasis on service delivery in an agile environment
• Experience with Agile and Scrum software product development methodology as a Product Owner
• Experience with services business models (Support and Managed Services)
• Experience with API development and web based services preferred
• Proven track record in taking solutions, software, or services to market
• Software Solution (SaaS experience preferred) go-to-market development and implementation
• Demonstrated success leading large, multi-discipline projects with cross-functional teams in a matrixed environment
• Business management skills, experience with ROI and margin analysis, forecasting, pricing, market and competitive research and analysis
• Understanding of Cisco products and networking technologies, strongly preferred

Skill: User Experience Design

Experience: 5 to 7 Years

Qualification: Bachelor’s or Master’s degree from design schools, HFI certification and human-centered design or a related field.

Job Description:

• Min. 5+ years of experience in human-centered design with hands on experience throughout the process, from user research to developing prototypes and collaborating on implementation.
• A portfolio showcasing innovative design solutions across a breadth of business verticals,/
• Experience presenting and telling a product’s story to leadership, clients, and key stakeholders.
• Experience in delivering wireframes, UX flows, mockups, interactive prototypes, personas and use case development is required
• Ability and passion to understand distinct user groups quickly and distill complex needs into clean, understandable solutions.
• Understanding of information architecture, design patterns and interaction design.
• Work as part of a cross functional team, with users, product owners, business analysts and development teams to deliver business value.
• Familiarity and ability to promote usability testing and user research.
• Expertise in Sketch, Adobe XD, Invision, Principle, and Zeplin.
• Good communication skills, remote working and remote workshopping are also required as part of the job

Skill: AIX Admin

Experience: 10 Years +

Job Description:

• Should have mins 5 to yrs relevant Exp.- Installing, configuring and maintaining AIX Servers.( RS 6000 and Legacy Hardwares)- Strong in Power 5/Pseries configuration, LPAR, VPAR, DLPAR, VIO concepts and implementation.- Configuration and administration
• Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable.

Skill: Asset Management

Experience: 10 Years +

Job Description:

• Extensive Experience in transitioning end to end HAM & SAM services from clients to Service Providers
• Manage HAM & SAM aspects of Asset Management for the Customers environment.
• Develop and implement Asset Management processes for Hardware and software assets within the data centre and end-user space.
• Manage leased assets
• Analyze client contracts, Purchase agreements and other data to manage hardware assets effectively,
• Experience in all processes including but not limited to New Assets, IMACS, Retirements, Disposals
• Experience in managing software assets including license compliance for enterprise-level customers
• Experience to Managing the entire Life Cycle Management operations of all IT Assets

Skill: BigFix

Experience: 10 Years +

Job Description:

• Knowledge of, and experience with, administration and/or development of the industry standard endpoint management system, IBM/HCLTech BigFix
• Knowledge of, and experience with, relevance language, fixlet creation, patch deployment, software deployment, reporting, and system administration
• Assists in the day-to-day operations of the endpoint management system (IBM/HCLTech BigFix) including fixlet creation, patch deployment, software deployment, reporting, application health and the overall application support

Skill: Change Manager

Experience: 10 Years +

Job Description:

• Apply a structured methodology and lead change management activities Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Support communication efforts
• Support the design, development, delivery and management of communications.
• Assess the change impact
• Conduct impact analyses, assess change readiness and identify key stakeholders.
• Support training efforts
• Provide input, document requirements and support the design and delivery of training programs.
• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics

Skill: Citrix Admin

Experience: 10 Years +

Job Description:

• Establish and maintain VDI related standards and architecture.
• Review client image development standards and recommend optimizations and configurations for image development on an ongoing basis.
• Build virtual desktop image(s) in accordance with client architecture and standards.
• Evaluate, coordinate and install operation system patches as required.
• Evaluate, coordinate and install application patches as required.
• Integrate and deploy images into the VDI production environment.
• Build and configure the access portals and connectors for traditional and mobile computing environments.
• Review client image development standards and recommend optimizations and configurations for image development on an ongoing basis.

Skill: Control M Batch Monitoring

Experience: 10 Years +

Job Description:

• The Control-M Administrator maintains and runs the Control-M and Control-M Enterprise Manager software that supports the automated batch scheduling for a large datacenter. This includes installing, upgrading, configuring, maintaining and controlling the Control M infrastructure.
• Administer the automated job scheduling system, Control-M. Analyze and test new or existing procedures, utility programs for efficiency and effectiveness, including:
  • Write and update Control-M procedures.
  • Prepare Control-M flowcharts and cross reference reports.
  • Create and maintain batch scripting.
  • Train others in Control-M Distributed functions and features when requested.
  • Manage CONTROL-M environment stop/start and health-check during UNIX platform maintenance.
  • Implement and configure Control-M application-related functionality and the associated Control Modules.

Skill: Incident Management

Experience: 10 Years +

Job Description:

• Develop and implement the incident management process.
• Analyze incident trends and recommend corrective actions as necessary.
• Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process.
• Remediate deviation of any process
• Point of contact for all Major Incidents
• Coordinate with Problem Management and Change Management
• Analyze the known errors
• Perform Incident Quality Audit
• Responsible for the effective implementation of the process "Incident Management" and carries out the respective reporting procedure.
• Monitor the incidents to ensure that the Service Level Agreement are respected
• Identify, initiate, schedule and conduct incident reviews
• Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable.

Skill: File and Print

Experience: 10 Years +

Job Description:

• Maintain business requirements for file and print services.
• Maintain architecture standards for file and print services.
• Review and approve change management requests for supported environment.
• Receive information from client End User justifying why a security standard exemption is needed and create new exemption record with supporting mitigating controls
• Upon renewal of an existing standard exemption, verify with client End User if a security standard exemption request is still required. Update account owner information if owner information has changed.
• Provide 3rd level exemption approval in the exemption tracking system
• Review and approve new server install and installation Qualification documentation (RAD).
•        
• File sharing Lifecycle, [Setup configuration and maintenance] within the File/Print service.
• Create new home and shared folders.
• Create and Modify permissions for home and shared folders.
• Clean up and maintenance of access management tools. 

Skill: Knowledge Manager

Experience: 10 Years +

Job Description:

• Candidate with 6-8 years of experience and worked on network environment which includes Cisco Routers & switches.
• CCNA/CCNP; CCIP will be added Advantage
• Knowledge on MPLS , BGP, EIGRP, OSPF.
• Ready to work on different technologies
• Excellent on verbal and written English communication
• Excellent Customer handling skills
• Candidate should be open for 24*7 environments.
• Problem Management on- Routing, Switching, Firewalls , VPN , Nortel Contivity etc.
• Escalation Handling
• Customer Handling and Status update.
• Interaction and coordination with Client’s Technical teams.
• Root cause Analysis.
• Process definition and design.

Skill: Linux Admin

Experience: 10 Years +

Job Description:

• Perform H/W & performance tuning and maintenance - Day-to-Day reporting analysis tasks - Vendor co-ordination & follow-up Technical
• Requirements - Installing, configuring and maintaining Linux Servers / Virtualization (Mass DC Deployment) - Installation and configuration of HA environment using Linux cluster or Veritas Cluster.
• Configuration and administration of LVM and Veritas logical volume manager.
• Installing and Maintaining kickstart environment
• Patch and Package administration ( Mass Package management using Satellite/Yum etc)
• Printer Administration - Writing shell scripts to accomplish day to day system administration task

Skill: Windows Admin

Experience: 10 Years +

Job Description:

• Understanding of Entry Level, Midrange Level and Enterprise Level Servers from Different Vendors like HP, DELL, IBM etc.
• Understanding of the requirement of Racking & Stacking, Cabling, Switches, Routers, Firewall etc. in Datacenter.
• RAID concepts and Configure Raid
• Understand the steps of replacing a faulty RAID controller
• Configuring user/memory dumps,
• Analyzing Dump files using utilities,
• Troubleshooting BSOD problems
• Difference between Kerberos & NTLM authentication
• Installation procedure, AD Database & log files.
• Active Directory replication, Schema, Global Catalog etc.

Skill: NetApp

Experience: 10 Years +

Job Description:

• Expertise in managing EMC VMAX ,VMAX 3, VPLEX,EMC Unity, VNX, NetApp storage arrays in heterogeneous OS environment
• Expertise in vSAN and NSX VMware
• Performance analysis and optimization plan
• Expertise in managing Cisco MDS9000 based complex SAN fabric extending across datacenters with multiple VSANs
• Hands-on experience on storage & fabric management tools – EMC ViPR, EMC Unispehere, Solution Enabler/SYMCLI, NetApp OnCommand Manager

Skill: Network Data

Experience: 10 Years +

Job Description:

• Candidate with 6-8 years of experience and worked on network environment which includes Cisco Routers & switches.
• CCNA/CCNP; CCIP will be added Advantage
• Knowledge on MPLS , BGP, EIGRP, OSPF.
• Ready to work on different technologies
• Excellent on verbal and written English communication
• Excellent Customer handling skills
• Candidate should be open for 24*7 environments.
• Problem Management on- Routing, Switching, Firewalls , VPN , Nortel Contivity etc.
• Escalation Handling
• Customer Handling and Status update.
• Interaction and coordination with Client’s Technical teams.
• Root cause Analysis.
• Process definition and design.

Skill: Network Voice

Experience: 10 Years +

Job Description:

• Responsible for maintaining, troubleshooting and programming of NORTEL, Avaya G3rs/G3Si and Cisco telephone systems.
• Associated applications such as voicemail, call-center and reporting, and various 3rd party applications dial-tone service and transport, remote utilities etc.
• Configures, troubleshoots and maintains basic networking environments including Ethernet, TCP/IP, VLANs, DHCP and QoS,
• Performing work on other Nortel and Avaya systems and products may be required.
• Perform installation, repair, configuration and testing of moves, additions, changes and disconnects (MACD) on various Nortel, Avaya G3rs/G3Si and Cisco
• Exhibit advanced technical skills in areas of VOIP, TCP/IP Internetworking, TDM, and IP/PBX trunking in Avaya/Cisco Voice environment.
• Provision and isolate incidents on Avaya/Cisco voice infrastructure platforms
• Should Have experience in L1 and L2 Avaya viz CM, CMS, AES, IVR Call Flow, Call Recording solution.
• Should have basic knowledge of Configuring Avaya Station, User ID, Configuration of T1 / E1, Basic
• Troubleshooting. Call Flow Vectoring.
• Hand on experience in G3si, G3r Avaya PBX is a must.

Skill: NextThink

Experience: 10 Years +

Job Description:

• Maintenance and Level-2 support for EUC tools like Nexthink Workblaze, Aptean Optibot, and Hitachi Password Reset etc.
• Work on daily operational tasks
• Documentation of the products, SOPs etc. and maintain the updates
• Weekly and monthly reporting from the tools
• Review meetings with the stakeholders
• Maintain technical skill continuity and consistency of other stakeholders
• Ensure continuous improvement of services provided
• Work with various teams for smooth transition of deliverables
• Includes preparation of other stakeholders to support new technology
• Develop and maintain Training Plan

Skill: O365 Admin

Experience: 10 Years +

Job Description:

• Management and support of mobile device management – including Intune, Jamf, and AirWatch
• Assist users with configuration of mobile devices and email applications in order to receive email.
• Assist in evaluation and testing of Mobile Device Cloud based solution, bring your own device (BYOD) 3rd party access, and/or participate in Mobile security projects
• Assist in evaluation and testing of new device management capabilities in Microsoft Intune
• Minimum 5 years of experience in configuring and managing a leading MDM solution
• In-depth knowledge of iOS as well as Android mobile device operating systems and functionality and troubleshooting.

Skill: Operations Manager

Experience: 10 Years +

Job Description:

• Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20 / 27 K Certifications etc.
• The EUC SDM profile will be a senior profile will need to manage end to end user service delivery
• Ability to interact with CIO / Infrastructure director
• Understanding of ITIL framework
• Preferably 12+ years plus of Industry experience with managing a team of over 100 resources.
• 10+ years of Experience with Asset Management, Desktop Deployment, VDI, Windows/PC Refresh and Scheduling
• 5+ years in managing service desk, service improvement programs
• Experience in desktop engineering including Imaging, packaging, software distribution
• Overall understanding with minimum of 10+ years of hands on experience in managing & delivering complex Desk side Infrastructure for a large enterprise.

Skill: Oracle DBA

Experience: 10 Years +

Job Description:

• Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20 / 27 K Certifications etc.
• Oracle Database environment with solid experience in Oracle RAC, Exadata, Golden Gate
• Replication, Active Data Guard and Oracle Advanced Replication.
• Key responsibilities are Database design, development, and application tuning in Oracle RAC, Active Data Guard, and Replication environment.
• Additional responsibilities are to provide 24x7 operational, engineering, and related infrastructure and administration services for mission-critical databases.
• Hands on experience with Oracle 10g/11g/12c, Oracle Grid Control, PL/SQL, Exadata, Oracle RAC,
• Oracle Active Data Guard, Golden Gate Replication, and other Oracle Products.
• Experience in supporting Oracle databases on Unix, and Linux environments

Skill: Process Consulting

Experience: 10 Years +

Job Description:

• Providing expert input to the service requirements definition process, writing and/or reviewing documentation describing Level 1, 2 and 3 Services
• Performs comprehensive knowledge transfer with incumbent service provider and clearly documents all learnings and findings.
• Communicate comfortably and effectively with customers and management
• Demonstrable Subject Matter Expert on Service Management Functions (Incident, Problem, Change, Release and DR Management)
• Expert knowledge of ITSM Processes in line with ITIL standards
• Familiarity with Service Management Tool suites and other technologies used in the EUC environment, and their appropriate adoption by client and supply-side agencies;
• Experience in setting up all ITSM process functions, Workflow
• Lead the process team and manage end to end setting up the function and manage as BAU
• Ensure adherence to the published compliance frame work. Monitor by conducting periodic audits to ensure all compliance aspects are adhered to; analyze and publish reports on the findings; discuss with the concerned stake holders
• To keep self-abreast of the changing paradigm through reading, research, feedback and competitor analysis to ensure that the process design has the next/best practices

Skill: SCCM Admin

Experience: 10 Years +

Job Description:

• Should have strong experience in SCCM 2007 & 2012 / MECM 2004.
• Experience in design and installation of Microsoft System Configuration Manager 2007-2012.
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
• Experience in deploying, troubleshooting, and managing Bit locker encryption on Windows devices
• Experience in deploying, troubleshooting, and managing Defender via SCEP.
• Testing and troubleshooting the encryption process
• Helping L2 team on escalated end user issues
• Experience working with SCCM 2007 and SCCM 2012
• Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting
• Experience creating advertisements, collections, packages, applications within SCCM

Skill: EUC Manager

Experience: 10 Years +

Job Description:

• Overall cross-functional experience of handling EUC Services as per ITIL Standards.
• Expertise in spearheading numerous EUC Customers/EUC technologies
• Manage small projects under EUC technologies & ensuring the on-time delivery
• WPE (Workplace Engineering) – End Point Imaging, Application Packaging, Software Deployment, Mobility (MDM), Virtualization & End Point Encryption & End Point Protection (Anti-Virus) , Active Directory, UCC (Unified Communication & Collaboration) Services – Messaging, Collaboration, Network-Voice (Teams/Skype ) and IP-Tele phony ( Avaya/Cisco )
• Solve team conflicts and problem, take corrective actions when problem arises.
• Strengthening People capabilities across all levels under EUC Technologies & build team toward latest technologies by upskilling & cross skilling.
• Responsible to meet contractual obligations and client expectations
• Responsible to meet overall customer satisfaction metrics.
• Resource management, Employee retention, motivation and training.
• SLA and Management reporting
• Automation & Innovation focus to Enhance operational efficiencies

Skill: Skype for Business

Experience: 10 Years +

Job Description:

• Provide 1st & 2nd level exemption approval in the exemption tracking system
• Provide 3rd level exemption approval in the exemption tracking system
• Review and approve new server install and installation Qualification documentation (RAD).
• File sharing Lifecycle, [Setup configuration and maintenance] within the File/Print service.
• Create new home and shared folders.
• Create and Modify permissions for home and shared folders.
• Clean up and maintenance of access management tools.
• Modify existing and Remove unneeded home and shared folders.
• Support and troubleshoot incidents with accessing home and shared folders.
• Design and Architecture for File and Print Services
• Develop, maintain and support File & Print environment.
• Support task includes server administration, maintaining patches, and end user support.
• Development responsibilities include writing custom applications and scripts to automate client's File & Print services.
• Remove Print environment and services

Skill: Webmethods

Experience: 10 Years +

Job Description:

• Candidate should have Production Support Experience.
• MUST have worked on below webMethods components : Broker, Integration Server, Trading Networks, My web Methods Server, Deployer, Adapters (SAP, JDBC etc)
• Platform : MUST have worked on any of Unix flavoured Environment (Linux,Solaris, AIX, HP-UX etc.)
• Roles & Responsibilities:Candidate should have Production Support and Project Experience.
• Understanding of ETL datastage and Axway file transfer tool is an added advantage.
• Good understanding on Incident, Change and problem Management

Skill: Salesforce

Experience: 10+ Years

Qualification: BE / B. Tech

Job Description:

• Over 10 years of IT experience with a minimum 5 years of professional experience with the Salesforce eco-system
• At least 3 project implementations that exploit the full capabilities (discover, design, implement and optimize) of the Salesforce platform
• A minimum of 2 years of experience creating the technical architecture for complex Service Cloud Salesforce implementations
• Strong understanding of Salesforce infrastructure, security and related cloud technologies
• Development experience with Salesforce development technologies; security, process builder, flow, workflow, APEX, Visual Force, Lightning, Community, Workflows, Triggers, API, SOSL, SOQL, REST, App builder

Active Salesforce certifications - 201, 301, 401

Skill: Salesforce

Experience:  6 to 9 Years

Qualification: BE / B. Tech

Job Description:

• Over 6 years of IT experience with a minimum 3 years of professional experience with the Salesforce eco-system
• 3+ years of experience in a hands-on technical leadership position
• At least 2 project implementations that exploit the full capabilities (discover, design, implement and optimize) of the Salesforce platform
• Strong understanding of Salesforce infrastructure, security and related cloud technologies
• Extensive development experience with Salesforce development technologies; security, process builder, flow, workflow, APEX, VisualForce, Lightning, Community, Workflows, Triggers, API, SOSL, SOQL, REST, App builder
• Experience in HTML, XML, JavaScript, Java, relational databases, SQL, ETL tools, etc.

• Salesforce certifications (Platform Developer 1 or 2, App Builder, Administrator/Advanced Administrator, Service Cloud) preferred

Skill: Salesforce

Experience:  3 to 6 Years

Qualification: BE / B. Tech

Job Description:

• Over 3 years of IT experience with a minimum 2 years of professional experience with the Salesforce eco-system
• At least 1 project implementations that exploit the full capabilities (discover, design, implement and optimize) of the Salesforce platform
• Desired prior experience on Financial Services Cloud & Service Cloud implementations.
• Extensive development experience with Salesforce development technologies; security, process builder, flow, workflow, APEX, VisualForce, Lightning, Community, Workflows, Triggers, API, SOSL, SOQL, REST, App builder.

Experience in HTML, XML, JavaScript, Java, relational databases, SQL, ETL tools, etc. Salesforce certifications (Platform Developer 1 or 2, App Builder, Administrator/Advanced Administrator, Service Cloud) preferred.

Skill: UX Designer

Experience:  5 to 12 Years

Qualification: BE / B. Tech

Job Description:

• 5+ years of experience in human-centered design with hands on experience throughout the process, from user research to developing prototypes and collaborating on implementation.
• Bachelor’s or Master’s degree from design schools, HFI certification and human-centered design or a related field. A portfolio showcasing innovative design solutions across a breadth of business verticals
• Experience presenting and telling a product’s story to leadership, clients, and key stakeholders.
• Experience in delivering wireframes, UX flows, mockups, interactive prototypes, personas and use case development is required.
• Ability and passion to understand distinct user groups quickly and distill complex needs into clean, understandable solutions.
• Understanding of information architecture, design patterns and interaction design.
• Work as part of a cross functional team, with users, product owners, business analysts and development teams to deliver business value. Familiarity and ability to promote usability testing and user research. Expertise in Sketch, Adobe XD, Invision, Principle, and Zeplin.

Good communication skills, remote working and remote workshopping are also required as part of the job

Skill: Mule ESB

Experience:  3 to 8 Years

Qualification: BE / B. Tech

Job Description:

• Experience working with the Mule ESB platform.
• Software development experience in programming Java, JavaScript language. MuleSoft Certification highly desired
• Extensive software integration and/or other ESB experience is a must
• Experience with SOAP and REST (Restful API s) a must.
• Understanding of SOA design principles and best practices.
• Prior banking/finance experience of working with globally distributed teams. API Mule Certification Level 4 mandatory.

Skill: Mule ESB

Experience:  10+ Years

Qualification: BE / B. Tech

Job Description:

• 10+ years of experience specializing in multi-tier system integrations
• 5 years of experience with MuleSoft Anypoint Platform including ESB and API manager.
• Experience in developing RAML based RESTful API s and WSDL based SOAP web services.
• Experience in creating the Mulesoft API: ed connectivity architecture, Mule ESB flows, and performing payload transformation and Extensive experience using various Mule connectors including HTTP, Salesforce, AWS, DB, VM and File/FTP and Deep knowledge of security protocols including Basic, WS-security, SAML and OAuth2. Applying the security architecture for Mulesoft API layer, as well as the backend services layer deployed in Mulesoft Runtime
• Experience in deploying Anypoint Platform solutions to Cloudhub, on-premises and in hybrid environment.
• Experience in XML technologies like XML, XSLT, XML Schema (XSD).

Experience with JEE Application Servers and Containers (administration, deployment, and/or development in Tomcat, JBoss, WebSphere, WebLogic, Spring, etc.). API Mule Certification Level 4 mandatory.

Skill: Docker, Kubernetes, AWS

Experience:  7 Years

Qualification: BE / B. Tech

Job Description:

• Docker (containerization) and Kubernetes (Container Orchestration) for application enabled using AWS (Amazon
• Aurora/PostgreSQL), Kubernetes Services, EC2.

• AWS Cloud Watch, AWS IAM, Amazon Cognito) & Development using Linux OS

Skill: AWS, Snowflake

Experience:  6 to 10 Years

Qualification: BE / B. Tech

Job Description:

• Familiarity with snowflake as a column store analytical DB
• Familiar with DBT ( https://www.getdbt.com/)
• Good SQL skills , tuning skills in Snowflake
• Back ground on Databases  and tuning of the same.
• Should be familiar with AWS - Primary: AWS; Secondary: Sqoop, Spark, Glue data
• Able to work Independently
• Solve issues / service requests / incidents assigned

• Should have good communication and explain the issue and the probable workaround in the MIM call

Skill: Agile, Scrum

Experience: 10 to 15 Years

Qualification: BE / B. Tech

Job Description:

• Coach squads to work to the agreed agile values, principles, and methodology.
• Facilitate reviews, retrospectives, stand-up meetings, sprint- and planning sessions. You ensure that Agile events are held and become effective.
• Stimulate a culture of continuous improvement throughout the organization.
• Ensure that team members take joint ownership for realizing value and that they commit to clear and common objectives and customer promises (purpose)
• Solve problems in a creative way and eliminate obstacles
• Encourage people to create good self-awareness, ask for feedback, and focus on Continuous Improvement
• Should have knowledge of DevOps, CI/CD
• Should have in-depth knowledge of and experience with Agile Methods
• Should have experience in change, evolution, training-, coaching and or People Management roles

Skill: Informatica, ETL

Experience: 4 to 6 Years

Qualification: BE / B. Tech

Job Description:

• Should have 4-6 years of IT experience and minimum 3 years of Informatica experience
• Preferably should have worked on Informatica 10.x 
• Preferably should have lead a team of 2 to 15 people
• Should have worked on at least 4 end to end DW Projects
• Should be able to create ETL Design Documents & Mapping Specification Documents
• Should be able to understand Data Models
• Should have enough experience to work on UNIX & Shell Scripting
• Should have strong PL/SQL & SQL Tuning skills
• Exposure to Github/QA/Jenkins/Python/Hadoop is preferable
• Should have worked on Fixed bid engagement

Skill: SCRUM Master

Experience: 8 to 12 Years

Qualification: BE / B. Tech

Job Description:

• First level Scrum Master certification (CSM, PSM I)
• Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
• Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc

Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

Skill: Java, Springboot, Hibernate, Microservices

Experience: 4 to 10 Years

Qualification: BE / B. Tech

Job Description:

• Java – Java 8, Spring MVC, Springboot, Hibernate, ORM,
• Java frameworks,  REST/JSON, JSP, Servlet, Java Beans, JDBC), EJB-Stateless,   JMS,  SQL, JUNIT, MOCKITO, REST and SOAP  – should be an expert.
• CI/CD – Jenkins, Maven, Nolio, Sonar, Jdepend, Silenium/ fortify, TDD/BDD  usage, Cucumber, ELK or Promethius

Solid Agile experience along with proper Agile ceremonies

Skill: Java, DevOps

Experience: 7 to 10 Years

Qualification: BE / B. Tech

Job Description:

• 7+ years’ as a Software Engineer in an agile enterprise context.
• Expert knowledge of Java
• Expert knowledge of and passion for Test Driven Development
• 2 – 3+ years writing code for cloud applications preferably GCP
• 1 – 2+ years using Kubernetes and Docker
• Hands-on experience in implementing DevOps practices

Write tests at the integration and unit level to ensure 100% coverage of newly written code

Skill: Oracle, Unix

Experience: 6 to 10 Years

Qualification: BE / B. Tech

Job Description:

• To assign and track tickets and change requests for service delivery.
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity
• To monitor and track tickets or change requests and manage SLAs.
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations
• To work towards continuous improvement and perform root cause analysis on an ongoing basis.

Working and Managing production support team

Skill: Automation / Selenium

Experience: 6 to 10 Years

Qualification: BE / B. Tech

Job Description:

• Should have the experience In Automation – Cucumber with selenium and Java.
• Should have the experience on page object model.
• Capable of writing automation scripts and Test execution.
• Good to have web service and Database experience.
• Knowledge of Test Management and bug reporting tool. E.g.  JIRA.
• Good to have Point of sale application Knowledge.

• Excellent communication skill

Skill: Selenium / Protractor

Experience: 3 to 7 Years

Qualification: BE / B. Tech

Job Description:

• Support the test lead in test strategies, plans, and maintain automation scripts (Selenium / protractor) and test data.
• Build automation frameworks and maintain them.
• Develop and continuously improve automated tests as new system features and enhancements are developed.
• Execute automated tests and manage the resulting defect log through the point of defect fix validation Identify and report functional, performance concerns, and inconsistencies.

• Assist in the identification, selection, and implementation of tools, technologies, and practices that support the overall QA process Contribute to accurate time

Skill: TIBCO

Experience: 5 to 8 Years

Qualification: BE / B. Tech

Job Description:

• Data modelling and ETL load for data using TDV (Tibco Data Virtualization) by connecting to data sources such as Teradata, Oracle, Excel, Flat files etc
• Hands-on working with Composite, Informatica, ServiceNow, Control M
• Client interactions to resolve critical incidents and communication with vendor for issues, bug fixes and version upgrades
• Provide 24/7 support for critical incidents and flexibility to work in shifts
• Maintain Applications on UNIX, Linux, and Windows server

Skill: HTML, CSS, Javascript, Angular, React

Experience: 5 to 8 Years

Qualification: BE / B. Tech

Job Description:

• A hardcore JavaScript developer in Front-end development
• Extensive experience in developing Front end applications  with the latest versions of JavaScript (ES5/ES6), HTML and CSS
• Extensive experience in developing Web components using Angular 8 + or ReactJS or Lit-HTML/Lit-Element
• Extensive experience in web testing stack - Karma, Chai, Sinon, Jasmine
• Extensive experience in terms of integrating the frontend application with Jenkins, KARMA and Ansible for deployment
• Experience with Git, Yarn, NPM and Bower
• Should have knowledge and experience with Rollup, Web-pack and Node based CLI’s

• Database – Oracle RDBMS , MongoDb/Mongoose

Skill: ETL, Datastage

Experience: 6 to 8 Years

Qualification: BE / B. Tech

Job Description:

• 6+ years of experience as an ETL developer
• Mandatory: ETL, DataStage 8.x, DataStage 9.x, Unix, Datawarehouse, and SQL
• Senior level knowledge in Core Competencies: Hands-on development on Datastage as an ETL tool, ETL architecture, Datawarehouse development knowledge, Systems
• Analysis, Project Management, Information Technology/Software Development, Basic Technical Writing, Process Flow Documentation, Strong Communication Skills
• Knowledge of Finance industry – especially Banking industry is a plus.
• Strong track record of interviewing business partners, setting and managing expectations in relation to deliverables and requirements

• Solid understanding of Agile development methodologies and software project life cycle and associated methodologies.

Skill: COBOL/JCL/DB2/VSAM/CA

Experience: 3 to 7 Years

Qualification: BE / B. Tech

Job Description:

• Deep knowledge on COBOL/JCL/DB2/VSAM/CA7 .
• Experience in working on Application Support and maintenance projects with good knowledge of ASM SLA metrics,
• Knowledge of Change man and Service management tools like Service Now.
• Knowledge of monitoring tools , Xpeditor Debugging and Change man/Panvalet Configuration management tools.
• Good exposure in supporting batch applications with critical online availability SLA's.
• Knowledge of Ticket tracking , batch monitoring
• Basic experience of worked on Front end integration with mainframe.

Skill: Teamcenter, AWC, ITK

Experience: 5 to 10 Years

Qualification: BE / B. Tech

Job Description:

• TC12 UA, AWC and/or ITK, Data Modelling & BMIDE
• Exposure to T4S TC-SAP Integration
• Exposure to TCIC TC-CATIA Integration
• Exposure to Data Migration

Skill: L2/L3 Support. Teamcenter Application Administration, Teamcenter UA functional/Part & BOM Management (CAD BOM, EBOM, MBOM), Release & Change Management, Document Management, Active Workspace (AWC)

Experience: 5 to 10 Years

Qualification: BE / B. Tech

Job Description:

• Teamcenter Administration
• Knowledge on Windows and Unix operating system, At-least one scripting language, preferably Unix shell scripting
• Cloud AWS/Azure, SAP Functional
• Strategize and plan deployments and updates
• Perform application deployment activities
• Receive patches and builds
• Perform functional acceptance and regression testing
• Assist in business acceptance testing
• Documentation update wherever needed
• Perform different monitoring activities for application and licenses
• Sharing reports on License and application usage

Skill Teamcenter PLM, Service Management [ITIL/ITSM], Project Management, Cloud AWS/Azure, SAP Functional

Experience: 10 to 15 Years

Qualification: BE / B. Tech

Job Description:

• Technical Background: C++, Teamcenter Unified, PLM/PDM – Consulting/Implementation/Managed Services
• Service/Project Manager for global Managed Services program in onsite-offshore model
• Service Management – ITSM and ITIL knowledge is must.
• Collaborate with HCLTech Internal and Customer stakeholders. Strong customer interfacing skills.
• KPI and SLA Management.
• Project status and Reporting
• Collaborate with customers to establish and maintain work backlogs for next 3-6 months.
• Schedule enhancements
• Manage and report delivery quality, productivity and performance
• Team management, ramp-up/ramp-down
• SAP functional knowledge will be added advantage
• PMP, ITIL Certification preferred.

Skill NX Customization

Experience: 5 to 10 Years

Qualification: BE / B. Tech

Job Description:

• Good programming experience using NXOpen API's
• Good knowledge on NX Customization.
• Good NX product knowledge – to understand the imported/exported data
• Knowledge in preparing the development environment
• Good to have knowledge of NX-TC integration Teamcenter customization/ Administration
• Good customer interaction skills priority setting and consultation skills
• Ability to work on multiple assignments simultaneously
• Negotiation/change management/conflict management

Skill: Service Desk/ Remote Desktop Support

Experience: 1 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• L1/L2/L3 Support, Monitoring, Ticketing, Troubleshooting, Strong Communication Skills
• Team Lead, Shift Lead and Operations Manager
• Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information
• Tracking and classifying incoming incidents or service requests, attempting initially solutions
• Provides initial assessment of categorization and prioritization for reported Incidents and
• Service Requests and provides initial support, targeting a higher level of first contact resolution
• Ensures Incidents and Service Requests are properly escalated and assigned to appropriate support groups
• Perform hierarchical escalation to Service Desk Management and Incident Management
• Provide communication to end users concerning the status of Incidents, Service Requests and Changes
• Compiles data through Incident entry that will be used for management information and reporting
• Maintains ownership of Incidents, ensuring status update and resolution according to SLAs
• Provide input to Service Desk Management regarding Continuous Improvement opportunities
• Cooperating with both internal groups (Problem Management, second-line) and external support teams in order to redirect incidents properly
• Voice/ Semi-Voice/ Chat process for US/ European Clients
• Night Shift (applicable) as per project

Skill: ICC, SD/ RDS

Experience: 1 - 7 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• L1/L2/L3 Support, Monitoring, Ticketing, Troubleshooting, Strong Communication Skills
• Team Lead, Shift Lead and Operations Manager
• Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information
• Tracking and classifying incoming incidents or service requests, attempting initially solutions
• Provides initial assessment of categorization and prioritization for reported Incidents and
• Service Requests and provides initial support, targeting a higher level of first contact resolution
• Ensures Incidents and Service Requests are properly escalated and assigned to appropriate support groups
• Perform hierarchical escalation to Service Desk Management and Incident Management
• Provide communication to end users concerning the status of Incidents, Service Requests and Changes
• Compiles data through Incident entry that will be used for management information and reporting
• Maintains ownership of Incidents, ensuring status update and resolution according to SLAs
• Provide input to Service Desk Management regarding Continuous Improvement opportunities
• Cooperating with both internal groups (Problem Management, second-line) and external support teams in order to redirect incidents properly
• Voice/ Semi-Voice/ Chat process for US/ European Clients
• Night Shift (applicable) as per project

Skill: Windows Servers, Windows Desktop OS, VMWare, Hyper-V, Oracle, SQL, SharePoint, Certificate Servers, DNS/DHCP servers

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Understanding of Entry Level, Midrange Level and Enterprise Level Servers from Different Vendors like HP, DELL, IBM etc.
• Understanding of the requirement of Racking & Stacking, Cabling, Switches, Routers, Firewall etc. in Datacenter.
• What are SRV Records in DNS?
• Hands on experience on difference OS? W2k / W2k3 / W2k8 / W2k12?
• What is Network Teaming?
• RAID concepts and Configure Raid
• Understand the steps of replacing a faulty RAID controller
• Configuring user/memory dumps, Analyzing Dump files using utilities, Troubleshooting BSOD problems
• Difference between Kerberos & NTLM authentication
• Installation procedure, AD Database & log files.
• What is KCC in ADS ? How does LDAP work in ADS?
• Active Directory replication, Schema, Global Catalog etc.
• Understanding FSMO Roles and their Significance.
• Managing Domain Users & Groups, Understand group membership and nesting groups.
• Implementing Group Policy Objects, Configuring Group Policy Settings, GPO order of Precedence
• Install, Maintain, Administer and troubleshoot the DHCP service, DHCP Relay Agent, Configure Scope/server options, Configure DHCP in a Routed Environment
• Install, Administer and troubleshoot DNS server. Diff DNS Zones, Forwarders, Conditional Forwarders. Create/modify Resource records
• Install Microsoft Clustering in W2003 or Failover Clustering in W2008.
• Pre-installation Considerations, Hardware Considerations, Administration Tools, Implementing and managing Virtual Server
• Configuring resources, adding nodes, Moving resources, troubleshooting cluster problems. Configuring/testing Failover/Failback policies
• Provide support thru RDP, Gathering the info. Through Remote assistance , Remote tools like PCAnywhere, VNC etc.
• Understanding of Remote KVM Switches, H/W based remote tools like DRAC/iLO/RSA etc.
• Understanding of Remote Computer Management, Remotely Manage Services Manager, Remote Registry, Remote Reboots etc. Patching, Antivirus Management.
• Handling Performance Issues, Core Window OS Issue
• To ensure upskill/ creation of resources through internal academies/ trainings and growth rotation (2.)  To provide Pre Sales Support (RFP Response, Solution Defense, Customer Presentation) & Transition or transformation escalated support (3.)  To contribute in development of practice areas through value add activities in the knowledge domain (4.)  To ensure project deliverables within quality standards and timeline

Skill: CISCO Switches/ Juniper

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Primary Product Knowledge required - Juniper Routers and CISCO Switches
• Secondary Product Knowledge required - Cisco Routers Switches and Firewalls, Citrix NetScaler

Skill: Checkpoint/ Palo Alto

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Hands on experience on (Checkpoint/Palo Alto) Firewall
• Strong network fundamentals
• Ready to work in rotational 24x7 shift environment

Skill: SQL 2000/2005/2008/2008R2/2012/2014/2016

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Experience of working with SQL 2000/2005/2008/2008R2/2012/2014/2016
• Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
• Experience with SQL server patching/upgrades/migrations

Skill: Windows 2000 / 2003 / 2008 Servers

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Minimum 4 years' experience in System Administration of Windows 2000 / 2003 / 2008 Servers.
• Experience in handling Microsoft Systems in a 24x7 environment.
• Hands-on working experience of scripting for use within MS environments and enterprise level products like Outlook client configuration and troubleshooting, Exchange Calendar issues

Skill: Exchange 2010/ 2013/2016 and Office 365

Experience: 4 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• In-depth understanding and working knowledge of various versions of 2010/ 2013/2016 and Office 365.
• Especially strong understanding and work experience with Exchange 2016 & Office 365
• Deep understanding of Exchange 2016 hybrid architecture and migration experience from on-premises exchange 2016 message system to Office 365 Hybrid Migrations

Skill: Office 365 Products

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Planning and migration including Exchange, SharePoint, Lync.
• Understands Office 365 products including Exchange, SharePoint Understands Microsoft MDM tools - Intune, Azure Identity and Rights Management, Enterprise Mobility Suite.

Skill: PMO/ Operations/ SDM

Experience: 10 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Mentoring Team as per project needs on Technical tools, Operational Processes & Procedures.
• Defining new process and procedure for operations.
• Periodic evolution of SLA metrics and Audits.
• Budgeting & P&L Experience – Managing Capex & Opex.
• Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20 / 27 K Certifications etc.
• Ability to interact with CIO / Infrastructure director.
• Understanding of ITIL framework.
• Preferably 12+ years of Industry experience with managing a team of over 100 resources.
• 10+ years of Experience with Asset Management, Desktop Deployment, VDI, Windows/PC Refresh and Scheduling.
• 5+ years in  managing service desk, service improvement programs

Skill: SCCM

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Configuration of an operating-system deployment strategy by using SCCM
• Implementing Endpoint Protection for managed PCs
• Deploying and managing the Configuration Manager client
• Monitoring applications for managed users and systems

Skill: Incident Management

Experience: 8 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Manages the process to restore normal service operation as quickly as possible to minimize the impact to business operations.
• Lead the Bridge calls. Represent the first stage of escalation for Incidents.
• Analyze incident trends and recommend corrective actions as necessary.
• Monitor the effectiveness of the incident management process and make recommendations for improvement.
• Develop and implement the incident management process.
• Analyze incident trends and recommend corrective actions as necessary.
• Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process.
• Point of contact for all Major Incidents.
• Coordinate with Problem Management and Change Management

Skill: EMC Storage

Experience: 6 - 10 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Management, maintenance, and implementation of EMC Storage environment.
• Monitoring and optimization of the performance, tuning, capacity planning, proactive monitoring and automation of storage
• Design and implementation of SAN which includes installing and configuring of EMC storage boxes and fibre channel switches

Skill: VMWare

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Proficient in VMware Horizon View versions.
• Install/Configure/Manage enterprise-level virtual environment based on VMware & Citrix platform
• Install/Configure/Manage enterprise-level virtual environment using VMware ESXi 6.x
• Hands on experience on building VDIs and templates in accordance with standard OS images & mandatory tools/agents
• Hands on experience on Virtualization, Cluster and Storage concepts.
• Hands on experience on VMware vSwitches & policy configurations (standard, distributed)

Skill: Control - M

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Work with application and system owners to gather requirements needed to design, implement and change the most complex batch job schedules using the corporate scheduling software Control-M(Ver 7, 8 and 9)
• Monitors Control-M schedule; troubleshoots issues, perform operational actions like force-ok, hold, re-run including root cause analysis exercises of scheduling issues.
• Sets up production control policies and procedures (e. g., code migration approvals, change scheduling) and ensures Compliance with them.

Skill: Knowledge Management

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Providing expert input to the service requirements definition process, writing and/or reviewing documentation describing Level 1, 2 and 3 Services.
• Performs comprehensive knowledge transfer with incumbent service provider and clearly documents all learnings and findings.
• Communicate comfortably and effectively with customers and management.
• Demonstrable Subject Matter Expert on Service Management Functions.
• Familiarity with Service Management Tool suites and other technologies used in the EUC environment, and their appropriate adoption by client and supply-side agencies

Skill: Change Management

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Change Management - Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Support communication efforts Support the design, development, delivery, and management of communications.
• Assess the change impact Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Support training efforts Provide input, document requirements, and support the design and delivery of training programs.
• Complete change management assessments.
• Identify, analyze and prepare risk mitigation tactics

Skill: PMO Billing & Invoicing

Experience: 1 - 5 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Proficient in purchase billings
• Understandding of vendor invoicing
• Competent in MIS (MS Excel)
• Insights of Vendor Management and product purchase cycle

Skill: Active Directory

Experience: 5 - 12 Years

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

Job Description:

• Extensive knowledge of Active Directory 2012/2016/2019/AAD (Forests, Domains, Trusts, AD Partitions, FSMO Roles, Sites, Subnets, Replications, AD Backup/Restore, Group Policies, Security, etc).
• Extensive knowledge on DNS 2012/2016 and troubleshooting
• Extensive knowledge on ADCS & PKI and troubleshooting.
• Replication mechanism (NTFRS/DFSR/SYSVOL replication) and troubleshooting.
• Network and Authentication protocols (DNS, RPC, LDAP, Kerberos, NTLM, KMS, etc.) and troubleshooting.
• Basic knowledge of ADFS7. Good knowledge of PowerShell (Active Directory Module)
• Strong communication skills.