Spotlight
The Blueprint to Total Experience in an Agentic World
Enable Perpetual KYC powered by Pega and HCLTech
PegaWorld 2025 – Driving TX in an agentic world
Join HCLTech, Pega's Global Elite Partner at PegaWorld 2025, Booth #23, June 1-3, Las Vegas, to explore AI solutions that fast-track value, drive autonomy and Total Experience (TX)
HCLTech and Pega: Driving Total Experience in an agentic world
HCLTech has partnered with Pega for over 15 years and has achieved the esteemed status of Global Elite Partner. Over the years, we have developed deep experience and a strong track record for delivering innovative process solutions across myriad verticals. Our Digital Process Automation (DPA) solutions encompass process digitalization, workforce optimization, knowledge management and frictionless Total Experience (TX) that unifies customer, employee and user interactions into a seamless journey. Through Agentic AI capabilities, we enable intelligent automation that proactively identifies opportunities, makes decisions and takes autonomous actions on behalf of the enterprise.
We are the highest solution contributor on the Pega Marketplace. Our strong partnership with Pega brings a powerful convergence of intuitive experiences, autonomous operations and actionable insights—enabling us to accelerate the path to value for clients seeking to build self-optimizing business systems across industries.
Partner Perspective
“The collaboration between HCLTech and Pega creates a terrific combination of technological expertise and innovative solutions to supercharge remarkable business transformations for our clients.”
Alan Trefler
Founder & CEO, Pegasystems Inc
The Blueprint to Total Experience in an Agentic World
Our joint eBook with Pega charts a path to the autonomous enterprise—where scalable, personalized experiences become the foundation of your business transformation
AI at the core
AI Force™: Intelligent workflow & decision automation, reinvented from process design to intelligent decisioning and continuous optimization, our AI-driven approach transforms business operations for maximum efficiency.
acceleration in development
business impact
accelerated modernization/migration
Our Capabilities
Modernize legacy systems with AI-driven precision
Transform outdated systems into modern, agile Pega applications using the combined power of HCLTech AI Force and Pega GenAI Blueprint
Accelerate smarter decisions with AI agents
Empower faster, data-driven business decisions by integrating AI agent workflows with Pega’s intelligent automation engine
Accelerate Clean Code delivery
Improve developer experience and streamline code strategy for efficiency, compliance and faster deployments
Reimagine digital insurance claims
Transform claims handling with a digital-first approach to reduce risks, delays and friction
Deliver hyper-personalized customer experiences
Enhance engagement by leveraging Pega and Adobe Experience Platform integration for tailored interactions
Unlock operational excellence with insights
Leverage data-driven intelligence to strengthen enterprise operations and accelerate efficiency outcomes
News and Insights
Transforming technical debt into modernization opportunities
The future of insurance: integrating process automation and GenAI for a seamless Total Experience
The pentagonal transformation forces driving the next-gen enterprise
Featured Case Studies
Standardizing business processes for improved customer engagement
HCLTech implemented a compliance-driven migration for a US-based financial services holding company
Revolutionizing travel concessions in Australia
HCLTech helps pioneer solutions toward digital triumph for inclusive travel concessions
Digital workbench transformation for a financial services provider
HCLTech orchestrated solutions and amplified impact in sales empowerment
Accelerating SME lending through a scalable digital offering
HCLTech builds a scalable and efficient solution for a European banking major
No More Waiting – Streamlining home loan mortgage experience
Leading APAC bank reduces fraud risks by 90% while accelerating approvals
Enhancing home buying experiences with superior customer service
HCLTech implements a Pega-based property valuation solution for efficient home loans
AI-powered compliance transforms banking operations ensuring safer transactions
APAC bank achieves $1 million annual savings while cutting transaction processing time by 40%
American financial services provider transforms business applications with Pega
HCLTech modernizes application signing and preservation of documents by turning digital using Pega
Enhancing customer experience for a major APAC bank
HCLTech leveraged the Pega platform to deliver personalized CRM solution
Advancing SME finance through same-day lending decisions
HCLTech delivered Pega-enabled, superior loan origination solution
Awards and Recognition
HCLTech wins 2024 Pega Partner Industry Excellence Award
HCLTech won the 2024 Pega Partner Innovation Award for Industry Excellence in Financial Services. The award recognizes HCLTech for seamlessly implementing Financial Services industry-specific solution frameworks from Pegasystems, the leading enterprise AI decisioning and workflow automation platform provider, empowering enterprises to adopt AI-driven business processes and enhance client experiences.
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