A workplace transformation strategy is becoming increasingly dependent on digital dexterity as a catalyst. The workforce must adjust to the new working methods and pick up the newest digital skills and technologies to accelerate digital transformation and spur large-scale innovation. Our Digital Literacy Buddy (DLB) is a digital adoption platform and a no-code software that can be integrated with any web-based application to increase the digital adoption rate. It provides on-screen, real-time, interactive in-app guidance and automates repetitive workflows. The DLB also gives intelligent insights on user engagement across the underlying applications, friction points and process and goal completion rate, besides providing complete visibility into technology stack adoption across the organization.
How DLB Works
Evaluate: Pre-go-live
Unlock visibility of the organization-wide tech stack
- System overview
- Productivity dashboard
Areas of improvement
Identify the friction points in the application, where the users are struggling, to address the gaps with DLB
Measure success
Define KPIs to track progress towards your digital transformation goals
Act on it
Build on-screen contextual guidance solutions on top of the app, and automate repetitive workflows to address the gaps
Evaluate: Post-go-live
Measure increase in digital adoption rate after deploying DLB contextual guidance solutions
Realize value
Realize ROI and accelerate digital transformation
Business Benefits
DLB has completely reversed the software relationship — forcing the software to adapt to the user, thus embracing digital literacy, maximizing the user's return on software investment and ultimately accelerating the digital transformation journey.