Managed Mobility Services for Digital Workplace

Managed Mobility Services

Overview

Digital Workplace Mobility

Fluctuating economies, changing workforce demographics, ever-evolving technological landscape keeps businesses on their toes pushing them to explore new business and operational models. HCLTech Managed Mobility services redefines new-age workplace mobility experience by transitioning from a conventional SLA to a modern XLA-based strategy that delivers a richer experience managing IT environments.

Enable consumerization by enabling your employees to adopt modern working styles, such as work from home, and bring-your-own-device/ anything (BYOD, BYOA etc.).
Enable quicker resources onboarding to modern management platforms.
Utilize the breadth of modern UEM platforms to enable, and manage application modernization, and secure your apps beyond what UEM solutions offer.
Effectively manage & streamline global mobility programs spend throughout your organization to unlock potential savings.

HCLTech, with its vast experience supports all kinds of devices, applications such as IoT devices, wearables, tablets, PCs, laptops, cloud apps, web apps, security, identity, etc. within the same management umbrella.

Mobility Services Features

Unparalleled flexibility

Flexible engagement model to choose the types of services needed to focus on customer experience

End-user support services

Global 24*7 extensive support including Modern Service Desk, Desk Side, Remote Support & Self-service to address the needs of not only End-users but also IT to keep workforce connected, productive and secure

Complete lifecycle management

Manage the complete device lifecycle, from onboarding to retirement for all your desktop, mobile, tablets etc.

Robust security and access to apps and data

Comprehensive identity and device management, aligned with defined personas, reduces security and compliance risk – with minimal IT intervention

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Managed Mobility Solutions

HCLTech Managed Mobility Services portfolio enables enterprises to meet the demands of the changing mobile ecosystem by unifying devices, applications, data, identity & security management. Combined with smart insights delivered through our advanced analytics solutions, embedded automation & AI/ML capabilities, our solution transcends UEM capabilities and offers mobility expense management, no code application modernization, mobile device as a service to help customers with their digital transformation journey.

Mobility Expense Management (device lifecycle + expense)

Device logistics | ADaaS ( Any device as a service) | Telecom expense | Asset management

HCLTech’s robust workplace portfolio

Proactive analytics | automation | cognition

Services

Consulting | Implementation | Management & orchestration | Support ( traditional + modern )

Unified endpoint management

MDM- Mobile device management | MAM- Mobile application management | MCM- Mobile content management | MEM- Mobile email management | MIM- Mobile information management

Identity & security

App management (legacy, web, desktop, virtual, cloud)

App store | Codeless app modernization & application wrapping | Codeless security app hardening

Mobility Business Benefits

Gain visibility and control of your digital workplace

Unified device management dashboard allows defined personas to access and monitor compliance and operations status in real-time

Consistent user experience

Deliver seamless access to all your business apps across mobile, desktop and cloud, improving employee productivity and end-user experience

Automate processes with intelligent insights

Collect, consolidate and analyze data with advanced data analytics to turn insights into action

Reduce downtime and improve efficiency

Cross skilled support desk leads to minimal handovers and paves way for increased efficiency and reduced costs

Predictable TCO & improved ROI

Unified management of gamut of services coupled with IPs and customized service plans has led customers to get a better visibility of TCO & improved ROI

Increased adoption

Gamification led end-user empowerment strategies to encourage the use of self-service solutions

Greater productivity

Adopting best practices to streamline processes which help in enhancing employee efficiency and productivity

Uncompromised security

Protect corporate data with secure access policies while delivering seamless access to business apps across the device landscape

Case Studies

Trends and Insights

Q&A

What are Managed Mobility Services?

Managed Mobility services redefines new-age work experience by transitioning from a conventional SLA to a modern XLA-based strategy that delivers a richer experience managing IT environments.