Insurance penetration rates in the US, across both life and non-life segments, have weakened in the last 10 years. The number of policies sold has fallen as the products that were once attractive to consumers no longer meet their needs. Today, the world of insurance is so commoditized that the product is rarely a significant enough differentiator. In an inherently emotional industry like insurance, customer experience can make all the difference.


In his article titled “Break the chain of COVID-19 with Pandemic Management Platform”, Jayachandran Kizhakootramachandran, Associate Vice President, HCL Technologies, writes about the numerous innovations that are happening around the world to tackle the COVID crisis situation. Although we are seeing a proliferation of technology-enabled solutions for effective testing and contact tracing, the efforts are largely fragmented and an overall holistic approach is missing.


Today, the world finds itself in the middle of an unprecedented trial because of the COVID-19 pandemic. While its negative outcomes are there for all to see, the pandemic has brought with it some invaluable lessons for us to learn from. These lessons are a mixed bag of generic and lateral thoughts but as a whole, they can provide us with some food for thought. In order to truly understand the multifaceted effects of the pandemic, these lessons, listed in alphabetical order here, can prove to be vital for everyone involved. Read the blog post to know more about the lessons from COVID-19.


The COVID-19 pandemic has caused unprecedented financial disruption. In these trying times, companies must adopt the best possible tools and practices to handle liquidity crises and overcome budgeting challenges. This is where strategic modeling comes into the picture. With its top-down nature, it can help handle all aspects of long-range financial modeling effectively and quantify the impact of such a black swan event better than customized spreadsheet solutions. As businesses continue to cope with the uncertainty surrounding the crisis, strategic modeling can prove crucial in developing successful responses.