iMRO/4 : Extends SAP ERP, EAM and iAM for Complex Asset Maintenance
iMRO/4 is HCLTech’s industry add-on to SAP for Maintenance, Repair and Overhaul (MRO). It is a family of products that extends SAP ERP (Enterprise Resource Planning), EAM (Enterprise Asset Management) and iAM (Intelligent Asset Management) capabilities and enhances asset utilization for any organization maintaining complex, high-value and regulated assets.
Compatible with SAP S/4HANA, iMRO/4 brings together over 15 years of investment from HCLTech, SAP and our customers. Adopted by many of the world’s leading corporations, it has over 80,000 licensed users across 30 customers in the transportation, utilities, hi-tech, energy and aerospace and defense industries.
- Component repair: Extensive enhancements to the core SAP repair process ensuring a fully integrated solution
- Complex assets: Dedicated transactions for the efficient maintenance of complex hierarchical components
- Aircraft maintenance: Internal and third-party aircraft maintenance are fully supported with a wide range of user-centric industry functionality
- Fleet maintenance: The management of highly complex and regulated maintenance programs and asset configuration
- Line maintenance: Specialist functionality to merge asset maintenance with operating schedules
- Pooling and component exchange: Integrated end-to-end support for component pooling and exchange program
- Maintenance of customer and internal assets
- Maintenance operations insights and progress management
- Complex maintenance quotation creation
- Maintenance event induction
- Graphical maintenance planning
- Maintenance execution
- Enhanced shop floor functions
- Labor clocking
- Material allocation and shortage reporting
- Maintenance requirement management
- Enhanced task list workbench
- Event management reporting
- Complex asset strip and inspection
- Fit-to-standard assessments
- Proof of concept trial installations
- Rapid templated implementation
- MRO business transformation
- Global template design and rollouts
Achieve Seamless, Cost-effective and Continuous MRO with iMRO/4
Our iMRO/4 products include the iMRO Digital Core, which adds extensive MRO functionality into the heart of SAP S/4HANA, and a range of iSAM products that provide world-class service and asset management capabilities addressing the specific business challenges of complex MRO.
When implemented together, they provide a comprehensive set of highly advanced and tightly integrated MRO capabilities.
iMRO/4 is certified by SAP SE for deployment on SAP S/4HANA Cloud, private edition via RISE with SAP.
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Improve Processes Across the Full Service and Asset Maintenance Lifecycle
iMRO/4 gives you the choice to implement end-to-end integrated processes or just the functionality you need. iSAM products can also be adopted alongside the iMRO Digital Core to provide a comprehensive set of MRO capabilities.
iMRO Digital Core
Deliver intelligent processes across your complex maintenance business with a wide range of user-centric workbenches, industry-specific functionality and high levels of transaction automation.
iSAM Maintenance Foundation
Gives comprehensive visibility of maintenance data for managing large, complex maintenance events, enabling maintenance technicians, planners and production managers to perform system updates.
iSAM Customer Management
Enables customer service engineers to harmonize maintenance and commercial data, convert complex maintenance packages into sales quotations, manage approvals and monitor and analyze sales margin.
iSAM Customer Management Maintenance Request
Create and manage new maintenance events, including asset and customer information. Requested work requirements can be uploaded against the maintenance request.
iSAM Maintenance Operations Planning
Enables maintenance and production planners to visualize and update the detailed work schedule for large complex maintenance events, where a combination of project planning and maintenance objects are combined to define the maintenance event.
iSAM Maintenance Operations Insights
A comprehensive suite of embedded analytics helps production managers ensure on-time completion of large complex maintenance events and ensuring there is no unplanned disruption to business activities.
iSAM Maintenance Operations Mobile Cards
Supports the maintenance technician by removing process bottlenecks, ensuring real-time data capture and increasing spanner time. Delivers key system functions directly to mobile device.
iSAM Maintenance Scheduling Forecast
Provides a simplified means for sales professionals and operations planners to jointly forecast sales demand against operational capacity by way of forecast plans which can be fully integrated with the core SAP S/4HANA maintenance planning processes.
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