Enterprise Asset Management iMRO

HCL iMRO Digital Core is the central pillar of the iMRO/4 product family, adding extensive functionality to the heart of your SAP S/4HANA ERP system. It provides a wide range of user-centric workbenches, industry-specific functionality, and high levels of transaction automation, enabling you to deliver intelligent processes across your complex maintenance business.

HCL iSAM Maintenance Foundation provides comprehensive visibility of all critical maintenance data for managing large complex maintenance events. The apps enable maintenance technicians, planners, and production managers to perform system updates.

HCL iSAM Customer Management is a suite of applications to enable customer service engineers to harmonize maintenance and commercial data, review and convert large complex maintenance packages into one or more sales quotations, manage their approval flows, and monitor and analyze sales margin.

HCL iSAM Maintenance Operations Insights provides a comprehensive suite of embedded analytics to help production managers ensure on-time completion of large complex maintenance events, enabling assets to be returned to service and ensuring there is no unplanned disruption to business activities.

HCL iSAM Maintenance Operations Planning enables maintenance and production planners to visualize and update the detailed work schedule for large complex maintenance events where a combination of project planning and maintenance objects are combined to define the maintenance event.

HCL iSAM Customer Management Maintenance Request enables a new maintenance event to be created and managed including asset and customer information. The requested work requirements can be uploaded against the maintenance request.

HCL iSAM Maintenance Operations Mobile Cards are designed to support the maintenance technician, removing process bottlenecks, ensuring real-time data capture, and increasing spanner time. Key system functions are delivered directly to the maintenance technician’s mobile device.