The Customer is a leading multinational dairy co-operative responsible for approximately 30% of the world's dairy exports with business extending to more than 140 markets.

Business Challenges

• A highly complex landscape consisting of multiple applications integrated through various inbound and outbound interfaces

• Need for faster response and resolution times for critical applicationsas they have to cater to logistics and supply chain management of highly perishable products

HCL helps the customer optimize support services through Lean ASM