TECHNOLOGY Q&A

Transforming Asset Operations

How connected assets with real-time usage information can help in forecasting utilization ?

Travel suppliers like airlines, airports and hotels have always been an asset heavy industry because of the magnitude these industries support to transport and accommodate humans. The increase in passenger traffic and global awareness of carbon footprint has shifted the focus on process that impact the overall energy utilization to reduce carbon footprint and allows airports and hotels to introspect the use of assets like HVAC, Aerobridge, In-house retail, Golf Car etc.

HCL’s Mode 2 strategy of IoT WoRKS blended with AI helps airports, airlines and hotels to minimize operation via asset management and tracking of assets like land-side, air-side and terminal-side lighting and HVAC via smart sensors controlled by a central airport / hotels operations empowering them with tools and technology to increase first time fix, improve SLAs and with automated central monitoring reduce the issue ticket raised vs resource deployed ratio, leading to optimum resource utilization.