Digital transformation has realized the true value of physical assets through the power of supply chain management. It has emerged as a major disruptor by lowering the barriers of entry for new players and competitors who are leveraging these technologies in a faster and more proficient manner.

It is imperative for organizations to realign their supply chains to follow the industry trends and achieve higher levels of supply chain excellence. Keeping this in mind, HCL has come out with the advisory on the approach to address the holistic aspects of the supply chain in the age of digitalization.

It proposes a 360-degree view approach to categorize the supply chain in four pillars namely, Customer 360, Partner 360, Operation 360, and Service 360. The pillar-centric approach provides an inclusive picture of the supply chain and provides a structure to adopt digital in a true manner. But, where do we begin? Leading organizations handle this by defining the clear links between the strategy and organizational capabilities and finally provide solutions by addressing the constraints in current state and facilitating the accomplishment of goals.