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Unified Inbox – Unifying Access to Next-Generation Communications
154

Unified Inbox – Unifying Access to Next-Generation Communications

Next-gen communication providers are growing by the day.Understand why unification of the process of dispatch and receipt of communication is important.

Amit kumar Agarwala - General Manager
Experience as a service

Apr 24, 2018

Experience as a service: Right way to consume digital workplace in 21st Century

Rakshit Ghura - Associate Vice President & Global Practice Head – Next Generation Workplace Services
Associate Vice President & Global Practice Head
 In the 21st Century, the only asset enterprises should keep on their books, acquire, maintain and train over life is the “Employee”.
The most significant source of competitive advantage will be the workforce's ability to creatively exploit...
331
framework

Apr 12, 2018

The 3R Framework: A Business First, Technology Second Approach to Digitization Part 3: Reimagine Customer Experience

Amitava Sengupta - VP, Retail & CPG Consulting and Solutions
Vice President
 In today’s technologically disruptive world, it isn’t enough to simply provide an amazing product. Customers want more. They demand experiences that engage and amaze them. This shift in consumer expectations has already impacted business culture and...
79
Framework

Apr 12, 2018

The 3R Framework: A Business First, Technology Second Approach to Digitization Part 2: ReThink Products and Services

Amitava Sengupta - VP, Retail & CPG Consulting and Solutions
Vice President
 In our first post we discussed the hurdles enterprises face in their efforts to address changing customer expectations and evolving technological paradigms. We introduced the 3R Approach to Digitization and how its three dimensions - Rethinking...
41
When the digital

Nov 30, 2017

When the digital wave met the Volvo Ocean Race

Nick Bice - Chief Technical Development Officer, Volvo Ocean Race
Chief Technical Development Officer, Volvo Ocean Race
 With the 21st century advancements in technology, there disruption across all sports even sailing. While boats do not change drastically in the first look, internally the technology all around the boats and in the boats is taking sailing ahead in...
767
Volvo Ocean Race

Oct 13, 2017

What does it take to win the Volvo Ocean Race? Teamwork.

Mark Turner - Ex-CEO, Volvo Ocean Race
Ex-CEO, Volvo Ocean Race
 Character and ability to collaborate are more crucial than mere skill sets, whether in business or in Sailing. More so when we look at races or projects like the of Volvo Ocean Race, wherein everyone is in for consistent delivery with hard deadlines...
1,340
Digital Thinking

Mar 21, 2017

Digital Thinking for Communications & Collaboration

Julian Frank - Senior Solutions Architect and Deputy GM – GPTO-IT Architecture Services
 Enterprises must shift from a ‘specification-based’ design philosophy, aligning IT initiatives with business goals. The future of ‘Digital’ comprises tech-augmented services and flexible, vendor driven models – powering a XaaS-based digital economy.
591
optimization

Feb 14, 2017

Optimizing Multi-Channel Marketing: A Data-Centric Approach

Paresh Vankar - Global Head of Marketing - Financial Services
Global Head Of Marketing
 The emergence of mobile technology has led to customer-centric multi-channel marketing. With soaring customer expectations, enterprises are striving to deliver personalized campaigns by harnessing the power of data. However, most are unable to...
346
New Direct Capability- IATA initiative

Jan 13, 2016

New Direct Capability- IATA initiative

Hrishikesh - Manager
Manager
 All global airlines are trying to increase their ancillary revenue in a variety of ways.  Traditionally the majority of the ancillary revenue was generated as change or cancel fees, baggage charges, etc.
411
Digitalisation - Figurative & Quantifiable Dimensions

Dec 16, 2015

Digitalisation - Figurative & Quantifiable Dimensions

Arpan Chatterjee - Sales Director - Travel, Transportation and Logistics
Sales Director
 At the cost of repeating myself… ‘What exactly is Digitalisation?’ This certainly seems to be the talk of the town, but is this buzzword a new concept or once again, a fundamental and radical idea, but in a new package?
168

Pages

Setting-Up-Knowledge-Management-Portal

Sep 16, 2014

Setting Up Knowledge Management Portal

Shantanu Baruah - Associate Vice President
Associate Vice President
 It is often very difficult to comprehend what knowledge means to an individual, professional, or an enterprise. The relevancy and authenticity of information is defined by the practical usage of the content in contextual paradigms.
1,419
Experience as a service

Apr 24, 2018

Experience as a service: Right way to consume digital workplace in 21st Century

Rakshit Ghura - Associate Vice President & Global Practice Head – Next Generation Workplace Services
Associate Vice President & Global Practice Head
 In the 21st Century, the only asset enterprises should keep on their books, acquire, maintain and train over life is the “Employee”.
The most significant source of competitive advantage will be the workforce's ability to creatively exploit...
331
By and For the Employees

Jan 13, 2015

“HCL MEME”- Of the Employees, by the Employees, for the Employees

Vikas Singh Baghel - Group Manager - Talent Acquistion
Group Manager
 One of the latest trends that has caught the world’s attention and caused an unprecedented transformation in all walks of life is Social Media.
790
Volvo Ocean Race

Oct 13, 2017

What does it take to win the Volvo Ocean Race? Teamwork.

Mark Turner - Ex-CEO, Volvo Ocean Race
Ex-CEO, Volvo Ocean Race
 Character and ability to collaborate are more crucial than mere skill sets, whether in business or in Sailing. More so when we look at races or projects like the of Volvo Ocean Race, wherein everyone is in for consistent delivery with hard deadlines...
1,340
Digital Thinking

Mar 21, 2017

Digital Thinking for Communications & Collaboration

Julian Frank - Senior Solutions Architect and Deputy GM – GPTO-IT Architecture Services
 Enterprises must shift from a ‘specification-based’ design philosophy, aligning IT initiatives with business goals. The future of ‘Digital’ comprises tech-augmented services and flexible, vendor driven models – powering a XaaS-based digital economy.
591
framework

Apr 12, 2018

The 3R Framework: A Business First, Technology Second Approach to Digitization Part 3: Reimagine Customer Experience

Amitava Sengupta - VP, Retail & CPG Consulting and Solutions
Vice President
 In today’s technologically disruptive world, it isn’t enough to simply provide an amazing product. Customers want more. They demand experiences that engage and amaze them. This shift in consumer expectations has already impacted business culture and...
79
Sourcing Advisor Relations

Feb 05, 2015

Sourcing Advisor Relations – best practice

Edward Gardner - Associate Vice President, Influencer Relations
Associate Vice President
 Sourcing Advisors represent a growing industry of market influencers that are transforming the outsourcing markets across the world.
699
Knowledge Management Processes & Services

Apr 01, 2014

Knowledge Management: Is it delivering the Value?

Navin Saini - Project Manager
Project Manager
 Knowledge Management is one of the highly used (or abused) processes in the organizations today. All the organizations have some form of knowledge management implemented to capture the knowledge.
913
The Year of the Real-Time Enterprise: Is IT the differentiator ?

Feb 08, 2013

The Year of the Real-Time Enterprise: Is IT the differentiator ?

James Riley - Global Head - Innovation
Global Head - Innovation
 There are powerful forces exerting pressure on CIOs and IT departments today.  Companies compete in markets where structural constraints (cost of entry, geography, etc.) are greatly diminished.  Success is dependent up
135

Pages

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