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Oct 06, 2022

Why Central and Eastern European is an attractive captive market

By:

Jesper Kristensen, Associate Vice President, Digital Process Operations

Within the business services industry, captive centers have emerged as a key segment for growth.

Sep 14, 2022

Impact of the pandemic on Taiwan’s financial industry

By:

Bruce Chen, Senior Delivery Manager

The beginning The outbreak of Covid-19 in the first quarter of 2020 shook the global economy. The banking industry in Taiwan once again faced serious challenges similar to the ‘Financial Tsunami’ of 2008.

Aug 16, 2022

Placing comprehensive integration strategy at the heart of business process automation

By:

Kamal Kumar Agrawal, Delivery Leader, Digital Transformation Practice

Cloud computing has become a critical tool in enterprise digital transformation.

Jul 14, 2022

Solving the Engagement Equation: Happy Employees = Happy Customers

By:

Jane Lawrence, General Manager Operations Learning & Development

When it comes to an organization’s success, employee experience is a perennially crucial contributing factor. Customer satisfaction is the corollary of employee satisfaction and the success of these two underpins the success of an organization.
Over the recent years, the Malaysian economy has progressively moved up the value chain, becoming more closely integrated into regionally distributed production networks.

Sep 03, 2021

Machine-Human Coexistence in the New Normal

By:

Ritesh Jain, Vice President and Head of Automation

Technology has enabled enterprises to re-imagine their established business hierarchy. The focus is now on achieving preparedness, agility, and scalability in the organization. With technology, enterprises are aiming to build future resilience…

Mar 17, 2021

World of corporate actions

By:

Vimal Jain, Senior Business Specialist, Delivery Practice

Corporate actions are organized events which gets decided in company’s annual general meeting before announced through a stock exchange. These events often bring material changes to a company through changes to the capital structure as well as…

Dec 08, 2020

Hybrid Cloud & its Impact on Banking

By:

Balakrishnan Jayaraman, Senior Enterprise Architect

Balakrishnan Jayaraman shares his insight on why Design and building a hybrid cloud should be an iterative approach. Read more.

Oct 30, 2020

FinOps- Cloud Economics Accountability for All

By:

Gaurav Sharma, Associate Director

Enterprises today are witnessing the next level of cloud services adoption that is essentially value driven (in planning) and fast moving towards true multi-cloud for achieving their digital objectives. Furthermore, the addition of DevOps and…