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The penchant for digital media and entertainment is expected to further gain momentum as major studios make more content available direct-to-consumer (DTC) through streaming services. Diversifying subscription services has become a priority—so has…

Sep 15, 2021

Navigating the M&E Landscape: A Case for Collaboration


Vivek Prabhu, Industry Partner and Sales Leader - Telecom, Media and Entertainment

Our lives have been transformed unimaginably by the COVID-19 pandemic. As we struggle to cope with the “new normal”, and what it means for us, our changing habits, needs, and demands have impacted businesses. New complexities seem to disrupt global…

Sep 03, 2021

Machine-Human Coexistence in the New Normal


Ritesh Jain, Vice President and Head of Automation

Technology has enabled enterprises to re-imagine their established business hierarchy. The focus is now on achieving preparedness, agility, and scalability in the organization. With technology, enterprises are aiming to build future resilience…

Sep 01, 2021

Casinos in the Sky – Cloud Journey


Murali Sethuraman, Associate Vice President

The American Gaming Association’s (AGA) Commercial Gaming Revenue report published in August 2021 states that the nationwide commercial gaming revenue in the US from casino games, sports betting, and iGaming exceeded $13.6 billion in the second…
Operations Command Center (OCC) is a platform that leverages real-time data and a predictive analytics model to provide actionable insights. It uses an AI-led decision making approach, in which ‘what-if’ predictions, alerts, and scenario simulations…
Employee engagement is one of the hardest metrics to quantify, especially with respect to its impact on the bottom-line of any business. In the US, separate research from Gallup and The Engagement Institute estimates that a disengaged workforce…

May 25, 2021

Leveraging the Power of Cloud to Completely Transform Business Operations


Sameer Ahluwalia, Vice President, Global lead – Growth Practices and Capabilities, DPO

The COVID-19 outbreak and resulting economic crisis have upended how companies work and operate. The massive shift to work-from-home triggered multiple business challenges such as the need for better communication and data security tools, revamp of…

May 01, 2021

Streaming in the New Normal-The UX Element


Neha Lamba, Director- Media, Entertainment, Telecom and Technology Verticals

The surge in content demand as people are confined to their homes coupled with the unique inability to create new content, put the focus on repurposing old content efficiently and fast, leading to accelerated adoption of automation- and AI-related…

Apr 12, 2021

Digital audience engagement takes center stage overnight


Tamilselvan Manivasagan, Practice Leader - Digital & Content Services, DPO

Digital channels will be more critical than ever in the post-COVID era. However, scaling up digital engagement and marketing operations has its fair share of challenges due to the non-availability of the right talent, cost pressures to make fresh…