Jun 28, 2018
Unbundling Financial Services for the Digital Generation
Sudip Lahiri writes on what banks and financial services must do to attract millennial customers. The core idea is to add meaningful value to the everyday lives of the digital-native consumer.
Apr 11, 2017
AS/400: Hackers envy, Admin’s pride
Often mistaken for mainframes, AS/400 are not a mainframes, but actually a midrange system with a completely different architecture. Lets take a deeper look at AS/400.
Apr 18, 2016
CIO/CTO: The New Matchmaker in the 21st Century Enterprise
There’s been a digital storm brewing around us for a while now. It’s been referred to by a variety of terms such as the Nexus of Forces, 3rd platform transformation, or the SMAC revolution, leading to an emergence of the DX economy. Through this...
Feb 02, 2016
Cloud Native Adoption: Key Principles to Drive Your Strategy
In my previous blog, I briefly discussed about Cloud Native adoption strategies. While it is great to know the fundamentals of the subject,
Dec 24, 2015
Cloud Native Enterprise Is For Real!
Beyond all the hype around Cloud Native Enterprise, real work in this area is being delivered and appreciated.
Dec 24, 2015
Focus on enterprise technology to lead your industry for a long time
A single technology spectrum will not align with your business. Start investing in a unified experience delivered through Enterprise Information Technology
Dec 11, 2015
Service Design for User Experience: An Illustration
In my previous blog (click here to read my previous blog), I highlighted some of the key challenges of a 21st Century Enterprise. Among them, the one challenge that clearly stands out is the one that talks about service design for...
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Sep 22, 2015
How Customer Satisfaction Scores (CSAT) Can Be Improved
We often come across appealing slogans around customer satisfaction and are motivated to put in a greater effort to figure out how to improve it. But we often miss the scientific factors behind customer satisfaction.Jun 28, 2018
Unbundling Financial Services for the Digital Generation
Sudip Lahiri writes on what banks and financial services must do to attract millennial customers. The core idea is to add meaningful value to the everyday lives of the digital-native consumer.
Mar 16, 2015
A holistic IT strategy to enable the sustainability of utilities
Power/electricity is one of the most critical infrastructure components affecting the economic growth of a country. Not only does it affect our day to day lives as consumers, but it is an extremely crucial input for industries. A sector’s...Apr 11, 2017
AS/400: Hackers envy, Admin’s pride
Often mistaken for mainframes, AS/400 are not a mainframes, but actually a midrange system with a completely different architecture. Lets take a deeper look at AS/400.Apr 18, 2016
CIO/CTO: The New Matchmaker in the 21st Century Enterprise
There’s been a digital storm brewing around us for a while now. It’s been referred to by a variety of terms such as the Nexus of Forces, 3rd platform transformation, or the SMAC revolution, leading to an emergence of the DX economy. Through this...
Sep 10, 2015
How End User Automation is Addressing Business Needs
The CIOs of the world are facing the pressure of running the show against the backdrop of reducing IT budgets. So much so, that CIOs need to rethink how IT infrastructure services are delivered.Dec 24, 2015
Cloud Native Enterprise Is For Real!
Beyond all the hype around Cloud Native Enterprise, real work in this area is being delivered and appreciated.
Sep 22, 2015
A process perspective on NASA's failed Apollo 13 Mission
This is about Apollo 13. A mission that is considered to be the most successful failure in the history of NASA.Dec 11, 2015
Service Design for User Experience: An Illustration
In my previous blog (click here to read my previous blog), I highlighted some of the key challenges of a 21st Century Enterprise. Among them, the one challenge that clearly stands out is the one that talks about service design for...