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Technology | Product Engineering
Enabling the Cognitive in Product Support

Dec 26, 2017

Disruption – The key to building an AI first service line! “ – Enabling the Cognitive in Product Support”

Apoorv Iyer - Vice President , Engineering R&D Services
Vice President
The buzz words of automation, AI, RPA and others have been the mantra of all discussion forums, conferences, and even news channels! What is interesting to see is if you look at 5 of the top 8 companies by market cap in the world – Amazon, Alphabet...
123
Design Thinking

Nov 02, 2017

Design Thinking: Putting customer and customer experience at the core of product innovation

GH Rao - President - Engineering and R&D Services (ERS)
President - Engineering and R&D Services (ERS)
Successful companies are increasingly putting customers, not technology, at the heart of product design. It turns out that understanding what problems customers have and how a product can solve them is more important than simply incorporating new...
170
Elevator

Aug 11, 2017

Fully Automated Robotic Enterprise – Can it become a reality?

Badri Narayanan Rangarajan Mangadu - Delivery Head EMEA - Consumer & Commercial Industries
Delivery Head EMEA - Consumer & Commercial Industries
A completely automated enterprise calls for machine-led functions across the board: front office, production, and back end. Read how companies are harnessing the power of Artificial Intelligence for more than just repetitive tasks, and explore the...
380
Contextual Enquiry

Jul 31, 2017

Contextual Enquiry, Understanding users with Observation and enquiry

Chander Prakash Pandey - Manager - Creative Design,ERS-SDES
Manager - Creative Design,ERS-SDES
This blog talks about how contextual enquiry has impacted design thinking. Designers are now becoming more motivated to think strategically and holistically before starting any design. Designers are now looking to be a part of the initial research...
183
Blockchain

Jul 21, 2017

Will Blockchain Become the Cyber Security Linchpin for the Digital Future?

Sayani Ghosh - strategy consultant on ERS
strategy consultant
A McKinsey survey on risk-management maturity of large companies found that only a dismal 5% of them had matured capabilities in managing cybersecurity risks. Because of digital transformation, these companies are even more vulnerable. Blockchain...
784
Accessibility Engineering

Jul 21, 2017

Accessibility Engineering: The Road Ahead

Hardik Baweja - HCL ERS division as a Business Analyst
Business Analyst
Accessibility Engineering has a lot of myths around it due to which most companies tend to shy away from it. In this blog, we try to debunk these myths and show how accessibility makes complete business sense. Read this blog to know more.
161
Improving product support

Jul 21, 2017

Improving product support for telecom software through design thinking

Sachin Mudholkar - Senior Solutions Architect
Senior Solutions Architect
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
279
Accessibility

May 15, 2017

Accessibility Engineering: Bridging the Disability Divide through Technology

Bharath Kumar Gowda - Software Engineer
Accessibility focuses on reducing functional barriers for people with disabilities. It is critical to engineer solutions that facilitate access to information and communication. Digital technology and cognitive processing tools can be effectively...
184
Swarm Robotics

Mar 09, 2017

Swarm Robotics – The New Coordinated Multi-Robot Technology

Maheswara Poothireddy - Associate Technical Manager
Swarm robotics is a rapidly evolving multi-robot technology that draws inspiration from swarm intelligence found in nature. As compared to single robots or other multi-individual systems, swarm robotics offer scalability, stability, cost...
785

Pages

Workload Scheduler

Mar 09, 2017

What’s new in Workload Scheduler Version 9.4

Francesco Brillante - Software Engineer
Software Engineer
Workload Scheduler Version 9.4 has answered questions around efficiency, innovation and simplicity with several features for all users: on Premise, on Cloud (SaaS) and on Bluemix (PaaS). Read this blog to know more.
845
Blockchain

Jul 21, 2017

Will Blockchain Become the Cyber Security Linchpin for the Digital Future?

Sayani Ghosh - strategy consultant on ERS
strategy consultant
A McKinsey survey on risk-management maturity of large companies found that only a dismal 5% of them had matured capabilities in managing cybersecurity risks. Because of digital transformation, these companies are even more vulnerable. Blockchain...
784
Improving product support

Jul 21, 2017

Improving product support for telecom software through design thinking

Sachin Mudholkar - Senior Solutions Architect
Senior Solutions Architect
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
279
legacy application

Mar 18, 2013

Legacy Application and IPv6

Anurag Choubey - Software Engineer
Software Engineer
Everyone in touch with the networking world knows that IPv4 addresses are going to be exhausted very soon, and having held the World IPv6 launch day on June 6, 2012, it is clearly indicated that IPv6 is coming in a big way.  This raises a...
328
Swarm Robotics

Mar 09, 2017

Swarm Robotics – The New Coordinated Multi-Robot Technology

Maheswara Poothireddy - Associate Technical Manager
Swarm robotics is a rapidly evolving multi-robot technology that draws inspiration from swarm intelligence found in nature. As compared to single robots or other multi-individual systems, swarm robotics offer scalability, stability, cost...
785
Istock

Nov 30, 2016

Accessibility Engineering: Doing it the right way

Hardik Baweja - HCL ERS division as a Business Analyst
Business Analyst
Today, organizations around the globe are making efforts to make their products and services accessible to people with special needs. Engineers must ensure they create products and services that are accessible to people with disabilities.
1,136
7 Demand Side Drivers Propelling the Engineering Services Industry

Dec 19, 2014

7 Demand Side Drivers Propelling the Engineering Services Industry

Akash Jauhari
NASSCOM puts Indian Engineering and R&D services exports at $17 billion in 2013, and expects it to grow with CAGR of more
584
Accessibility Engineering

Jan 25, 2017

Accessibility Engineering: The Ball in the Goal

Hardik Baweja - HCL ERS division as a Business Analyst
Business Analyst
A million unique perspectives exist beyond the tried and tested answers – these must be incorporated into usability testing methodologies to ensure real and universal accessibility. We discuss why specially-abled people are vital to the efficacy of...
420
Enabling the Cognitive in Product Support

Dec 26, 2017

Disruption – The key to building an AI first service line! “ – Enabling the Cognitive in Product Support”

Apoorv Iyer - Vice President , Engineering R&D Services
Vice President
The buzz words of automation, AI, RPA and others have been the mantra of all discussion forums, conferences, and even news channels! What is interesting to see is if you look at 5 of the top 8 companies by market cap in the world – Amazon, Alphabet...
123

Pages

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