Technology
Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
Jul 24, 2017
The Need for Re-Engineered Pay-as-you-go IT
As current IT consumption models fail to provide flexibility and transparency, firms are looking to deploy next-gen Pay-as-you-go programs which encompass hardware, software, services, and support.
Jul 21, 2017
Will Blockchain Become the Cyber Security Linchpin for the Digital Future?
A McKinsey survey on risk-management maturity of large companies found that only a dismal 5% of them had matured capabilities in managing cybersecurity risks. Because of digital transformation, these companies are even more vulnerable. Blockchain...
Jul 21, 2017
Accessibility Engineering: The Road Ahead
Accessibility Engineering has a lot of myths around it due to which most companies tend to shy away from it. In this blog, we try to debunk these myths and show how accessibility makes complete business sense. Read this blog to know more.
Jul 21, 2017
Improving product support for telecom software through design thinking
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
Jul 21, 2017
Transforming Product-Centric Organizations through Design Thinking
Large legacy product R&D organizations will have to transform in a non-disruptive way into a Service R&D organizations. This will need extensive collaboration and herein design thinking has a major role to play. Read this blog to find out....
Jul 20, 2017
Migrating To Paas? You May Need To Read This
Today, the global IT market is adopting PaaS platform to run their public cloud applications seamlessly. However, migrating to PaaS entails significant changes and meticulous planning.
Jul 18, 2017
The Great Migration Has Begun!
The advent of cloud computing resulted in significant changes in the IT landscape. As organizations increasingly migrate towards cloud, problems around security and performance need to be resolved.
Jul 18, 2017
In this Clouded World, What if it Rains?
Cloud adoption necessitates network policy revamp. HCL’s Transport Independence Site framework accommodates changing traffic patterns that traditional WAN architectures are unable to support.
Jul 13, 2017
SAP S/4HANA for Aerospace & Defense: A Reality Check
S/4HANA is not a mere technical upgrade or new ERP package delivering incremental gains over its predecessor. SAP has positioned it as the digital core of the 21st century enterprise that can help organizations simplify workflows, data models and...Pages
Jun 28, 2013
Role Transformation - Web Designer to UI Developer
In the recent past, Web designers worked as a team. A Web designer’s main task was to design the interface only. The tasks of a Web designer were very limited, but at the same time they were very important too. Users notice the UI initially whenever...
Jul 11, 2017
Rebuilding the Enterprise on a foundation of A.I.
We are excited about the developments and enhancements to our DRYiCE platform. It is now being used by HCL service delivery teams in more than half our customer accounts, help us deliver a higher level of performance and bring greater cost and time...
May 18, 2017
Robotics: Driving Responsiveness in the Capital Market Landscape
Robotic Process Automation (RPA) is the latest buzzword in the financial services industry, impacting big business decisions and driving technological research in a definitive direction. A key differentiator for RPA is its user-friendly...
May 29, 2017
Empathy—the Backbone of Design Thinking
Many organizations have adopted the design thinking approach as a part of their culture to tackle complex problems and improve their existing products or designs. Following the iterative process of Research, Ideate and Prototype, they have embraced...
Apr 21, 2016
What is Digital Infrastructure?
Corporate strategies are now based on digital transformation. Businesses are now focussing on customer engagement/UX, rapid innovation etc. A new class of digital infrastructure is evolving, one which better supports this digital transformation.
Jun 06, 2017
Disaster Recovery and Healthcare
A robust disaster recovery solution is critical to healthcare. Business-IT collaboration and a sound investment in the correct IT service provider can enable a quick and effective response.
