ZiFaaS: Azure-based Enterprise Integration Service Offering | HCLTech


What is ZiFaaS ?

ZiFaaS, or Azure-powered Integration Factory-as-a-Service, is a fully managed service offering that delivers integration touchpoints through factory execution model on Azure iPaaS (Integration Platform as a Service)


Establish goals and high-level gaps


Create the roadmap from as-is to to-be

Build foundation

Create the foundation for a factory model of execution

Run at scale

Start delivering at scale and make continuous improvements

Connect integration to business outcomes

Break siloed and varied approaches to integration

Adopt a factory model for API integration

Adopt best practices for faster

Rationalize on tooling and introduce automation

Making integration easier for the business

Azure-powered Integration Factory as a Service



A fully managed service offering delivering integration touchpoints through factory execution model on Azure iPaaS (Integration platform as a service).


  1. To achieve operational efficiency through production of integration touchpoints at scale and speed.
  2. To ensure that speed to market does not cost compliance or security violations.
  3. To ensure standardization of integration approach across an organization.
  1. By using readily available tools, templates, guidelines and an overarching framework that come with ZiFaaS.
  2. By implementing the right target operating model based on ZiFaaS factory execution model.
  3. By drawing upon time-tested ZiFaaS reference architecture.
  4. By leveraging a set of available ZiFaaS service catalogs.
  1. To empower businesses by enabling citizen integration capabilities.
  2. To deliver integration touchpoints at scale in a consistent, fast and cost-effective manner.
  3. To implement forward-looking and modern integration architecture principles and patterns.
  4. To reduce technical debt by rationalizing org-wide legacy integration technologies.

How are we different

Our global experience across industries has given us a unique ability to bring integration technology closer to the business and create a solid foundation for citizen integration.

"Integration-as-products" approach
Focus on agile and
platform reliability
engineering culture
Business-driven approach to connector development
Automation and
AI-infused solution
Pervasive security
through DevSecOps
Flexible and pluggable service model to adapt to different work cultures across the globe

Our capabilities

As one of the leading global service integrators on Azure, we bring in a whole range of Microsoft cloud experiences—from SaaS, including Microsoft 365 or Dynamics 365—to PaaS. We have over 100 global customers to whom we offer our expertise and experience. ZiFaaS is an outcome of that in the cloud integration space.

Digital consulting
Digital transformation leveraging Azure
Data engineering and integration services for Azure
Citizen integration and business app services
Cloud security for enterprise integration
Resilient operations powered by NextGen support model

Thought leadership

Digital transformation with an API- led integration strategy

Integration of digital technologies and services is a crucial component in an enterprise’s digital transformation blueprint to gain a competitive advantage. This article covers various aspects of digital transformation, including the API-based integration strategy across the application landscape – SaaS, PaaS, IaaS, and LCNC platforms.

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Maximizing business value through enterprise integration

Enterprise integration is the new renewable energy that successful companies worldwide harness. It has all the characteristics of renewability. Hence, enterprises can fearlessly reproduce, replicate, refine, restyle, reuse, and repurpose the data emerging from enterprise applications, processes, and data using APIs and AI to maximize business value.

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API-led approach for stakeholder experience transformation in the healthcare industry

Due to the pandemic, the healthcare industry has undergone various cataclysmic transformations in the last couple of years. Some of these have manifested themselves as challenges for modern-day healthcare providers. This article accounts for some key experience-centric challenges, the technical implications, and potential solutions.

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A strategic approach to API gateways

Organizations are increasingly shifting to a distributed, microservices-based architecture in their Cloud journey. A vital component of this architecture is a web of APIs that connects data from one system to another, leading to the proliferation of APIs. Learn about the key drivers for API gateways in a modern technology-based organization.

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A simplified view of Azure DevOps-driven application lifecycle management

Application Lifecycle Management (ALM) represents all activity streams that lend themselves to manage the lifecycle of enterprise applications, microservices and backend API layer. Azure DevOps has emerged as a trusted and efficient toolset and a platform enabling and stimulating convergence of development, operations (testing, maintenance, and more), governance, requirements, management, etc. Explore its core capabilities.

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Azure App Service Environment (ASE)

Azure App Service Environment (ASE) is an Azure PaaS service that provides a good alternative to customers currently leveraging Azure App Service Plan and want additional security for surfacing or directly connecting to business-critical data in the on-premise environments.

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Our success stories

Genting Plantations

A British multinational oil and gas company embarked on a journey to develop long-term CloudOps efficiency enhancement through DevOps Automation. HCLTech partnered with the client to help achieve its transformation objectives via Azure DevOps automation and provided a holistic approach to firm up the deployment process.

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Building an IoT business strategy on the backbone of Cloud

A leading water utility company providing water supply and sewage treatment services in Australia partnered with HCLTech to create an intelligent data platform built on the MS Azure Data Lake. It resulted in a unified view of data, energy savings, regulatory compliance, and increased customer satisfaction.

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Building an IoT business strategy on the backbone of Cloud

One of Australia’s largest non-profit organizations providing care & support services faced multiple challenges during legacy integrations resulting into performance & real-time data-sync issues. HCLTech fulfilled its client's expectations by setting up a scalable and flexible integration factory service powered by Azure-based integration platform. To learn more, download the success story.

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Building an IoT business strategy on the backbone of Cloud

A leading Australian retailer embarked on a journey to automate myriad processes in its distribution value chain to minimize human effort. HCLTech partnered with the client to create a paperless, more efficient system for their busy distribution centers which resulted in a 70% increase in productivity.

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Building an IoT business strategy on the backbone of Cloud

A privately held, family-owned company headquartered in Denmark, was facing many challenges with its compliance processes. HCLTech came onboard to leverage SharePoint Online as the data repository to create an NDA (Non-Disclosure Agreement) generator, which streamlined the complete NDA process for the client.

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Our Microsoft relationship

The HCLTech-Microsoft partnership is built on HCLTech’s world-class digital innovation capabilities, together with Microsoft’s market-leading enterprise technology to help customers unlock the benefits of Microsoft’s entire portfolio of products and services, especially Microsoft Cloud services. It enables businesses to transform into more agile and adaptive enterprises using HCLTech’s innovative, specialized services across Microsoft’s solution stacks, and cloud services including Azure, M365, Github, Power Platform, and Dynamics 365. Through this, HCLTech has become a leader in the Microsoft services marketplace by consistently achieving competencies and analyst recognition across the entire Microsoft services spectrum. Learn more:


HCLTech has been positioned as a Leader in Everest Group System Integrator (SI) Capabilities on Microsoft Azure Services PEAK Matrix™ Assessment, 2021

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Forrester ranks HCLTech as a leader in Dynamics 365

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HCLTech positioned as a Leader by Gartner® Magic Quadrant™ for Managed Workplace Services, North America, 2021

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HCLTech has won the “Technology Innovator of the Year” Award for PowerObjects - Power Platform at Technology Product Awards, 2020

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HCLTech achieves Kubernetes on Microsoft Azure advanced specialization partner status

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HCLTech Technologies becomes a Microsoft Azure Expert Managed Service Provider

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