digitalCOLLEAGUE
digitalCOLLEAGUE is HCLTech’s domain-intensive, role-based, single-UI platform that focuses on workforce collaboration in enabling companies to leverage a truly digital workforce. digitalCOLLEAGUE is powered by an intuitive wrapper around multiple emerging transformation technologies and solutions, pre-configured and nearly ready to be deployed to assist in specific business roles (use-cases).
Enterprises can deploy digitalCOLLEAGUE’s technology-driven human-machine interface (hmi) to enhance their digital transformation strategy by elevating the role of the human workforce and transforming the way transactions are processed across business operations.
Human-Machine Collaboration
Technology Solutions
HCLTech helps organizations respond to the new normal and build connected business processes by leveraging advanced and emerging digital technologies. Enterprises can now gain control of the outcomes of their digital business transformation journey and make informed decisions using technology levers that enable massive digital transformation.
Dashboards
Achieving end-to-end tracking of requests using multiple digital technologies like Workflow, RPA and Analytics, dashboards show data which has been processed and is in pipeline, spike in the number of cases and historical metrics to understand the benefits obtained.
RPA
An emerging technology involving bots that mimic human actions by leveraging augmented intelligence to complete repetitive, high-volume, rule-based tasks while executing a business process.
Click here to explore our RPA services
Click here to explore our Intelligent Automation offering EXACTO™
Chatbot
Software application that can automate conversations and interact with people through messaging platforms.
Analytics
Interpretation and discovery of business questions, predictions, and outcomes based on computation of data fed into the system.
Click here to explore our iMPACT Analytics offering.
AI/ML
Technologies based on the self-learning algorithms backed by historical data to provide inferences and predictions for the future.
Click here to explore our iMPACT Analytics offering.
Workflow
Platform that provides flexible tools to improve the ways of working by optimizing and automating the existing process to increase efficiency and eliminate redundancy.
Click here to explore our TOSCANA offering.
Benefits
Reduce cycle time
Enables configurable, plug-and-play modules to maximize performance
Automate business processes
Free up the workforce to perform business critical operations
Improve business and domain visibility
Foster insights-based informed decision-making through industry process blueprints
Orchestrate multi-stakeholder, multi-system execution
Create exemplary customer experience through bundled offerings and persona-based UI
Leverage unmatched outcomes
Readily respond to volatile market forces and provide functional outcomes
Reduce Cost-risk
Revitalize existing investments through increased flexibility
Success Stories
digitalCOLLEAGUE’s optimal combination of human + machine, driven by data and analytics addresses business need across industries
Transformation in Reconcilliation and On-boarding processes for a leading US bank to deliver faster resolution time and reduced cost of operations
40% improvement in forecasting accuracy and lowering of stock requirements by 25%, for a large Search Tech Giant
115% increase in collections revenue for a US-based Medical Equipment Provider
25% faster process and 35% higher straight-through processing for a Global Print & Digital Manufacturer
Ecosystem of Partners
Thought Leadership
Blogs
Blogs
Intelligent Automation in the Battle Against COVID-19 and Securing Business Continuity for the Future
Intelligent Automation in the Battle Against COVID-19 and Securing Business Continuity for the Future
Intelligent Automation: Perspectives and Dimensions
Intelligent Automation: Perspectives and Dimensions
Insights and News
Media Stories
Media Stories
Humans with Machines: Redefining Work Using Digital Process Automation
Humans with Machines: Redefining Work Using Digital Process Automation
Intelligent automation, an essential role against Covid-19 and to secure business continuity
Intelligent automation, an essential role against Covid-19 and to secure business continuity
Analyst Recognitions
Analyst Recognitions
HCLTech positioned as a leader in NelsonHall Neat assessment 2019 for RPA & AI in Banking
HCLTech positioned as a leader in NelsonHall Neat assessment 2019 for RPA & AI in Banking
