HCL’s IT and Business Services (ITBS) segment has a comprehensive and mature suite of end-to-end offerings to address the traditional and emerging transformation needs of large enterprises. These constitute the most extensive offerings in the industry and are aligned to the three critical building blocks of next-gen enterprises—Digital Foundation, Digital Business, and Digital Operations.
Under these building blocks are our key capabilities and service offerings. Hybrid Cloud, Digital Workplace, Unified Service Management and Cybersecurity/Governance, and Risk and Compliance are the offerings grouped under Digital Foundation, which is the evolution of our industry-leading Infrastructure services. Consulting, Applications, Insights, and IoT are the offerings under Digital Business. IT Operations, Managed Cybersecurity Services (CSFC), and Process Operations are the offerings under Digital Operations.
These capabilities are supported and complemented by a robust ecosystem of partners and innovation labs. They are intrinsic components of ITBS that differentiate us and visibly enhance the overall value of our service to clients.
These services form the core of the enormous business transformation that enterprises are embarking upon Read More
Helping organizations reimagine an Intelligent Enterprise and deliver superior customer experiences Read More
Ensuring synergy among strategy, technology, and security to deliver maximum value across all enterprise functionsRead More
Extending our technology and business capabilities through a dynamic ecosystem of market leaders and innovators Read More
Enabling enterprises shape the future with breakthrough technologies Read More
The capabilities we offer as part of the Digital Foundation fall under what we have traditionally called Infrastructure Management Services (IMS). They are at the core of the enormous business transformation that enterprises are enabling by adopting digital technologies. HCL IMS enables Global 2000 enterprises and others to achieve their goals through multiple robust and scalable next-gen offerings.
Within the context of Digital Foundation, we offer an array of products and services leveraging next-gen technologies:
Organizations worldwide are seeking to deliver superior customer experiences and operational excellence. This necessitates reimagining the existing business and technology architectures to create an adaptable, nimble, and modular core. The change is being driven by the proliferation of APIs, microservices, low-code platforms, DevOps, and by businesses substantially investing in Artificial Intelligence and Machine Learning capabilities. This has resulted in the enhanced use of analytics as a powerful means to attain business insights.
Our services portfolio under Digital Business includes:
Operations determine how strategy and technology work together, seamlessly and securely, to deliver maximum value across the functions. From product development, planning, sourcing, manufacturing, warehousing, and logistics and services, all functions—internally and externally—must work in unison. HCL’s Digital Operations focus on digitizing and integrating processes across the enterprise, ensuring they stay in harmony.
Alliances and ecosystems play a key role in shaping our offerings, enabling us to develop strong practices in alternative commercial and consumption models, modernization of people skills, and an operational model driven by IPs and products. We have partnered with the world’s leading technology firms to create new and differentiated IPs and solutions to accelerate the digital journeys of our customers. HCL’s partners include, but are not limited to:
AUTOMATION AND INNOVATION LABS
At HCL’s automation and innovation labs, we incubate new concepts and apply the latest technologies to deliver breakthrough solutions for the enterprises. Our worldwide network of next-generation labs, supported by our partner ecosystem, enables co-innovating with the customers to help them in their digital transformation journey. These labs operate at the intersection of business and technology to make innovation real and relevant for clients and their end customers.
EVP and Chief Financial Officer
Stanley Black & Decker
Chief Information Officer
Chief Information Officer