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The Future of IT Services in the ANZ Market
238
Following on from my last blog, where I proposed the following scenarios to occur in the next three years in the Australia and New Zealand Market, driven by the base requi
By and For the Employees
2,188
One of the latest trends that has caught the world’s attention and caused an unprecedented transformation in all walks of life is Social Media.
Continual Service Improvement ? The Need for IT Service Management
1,618
The 7-Step Continual Service Improvement (CSI) process for improving IT services.
Innovation-for-the-Future
517

Jan 07, 2015

Innovation for the Future

Sushil Kumar Team Leader

The speed, variety and enormity of new ideas are making technology innovation
Why Offlin marketing
865
Online marketing, with all its benefits, cannot be a substitute for human ingenuity which is often the secret ingredient that makes or breaks marketing campaigns.Is offline marketing still relevant for your next big campaign?
In the Best Interest of Labor Fiduciary Rule
378
The ambiguous ERISA definition of Fiduciary can severely impact 401K advisors. Moving from a commission based to a fee-based system may not be in the best interest of the customer. Financial advisors must redesign their systems to adapt, and deliver.
Enabling the Cognitive  in Product Support
373
The buzz words of automation, AI, RPA and others have been the mantra of all discussion forums, conferences, and even news channels! What is interesting to see is if you look at 5 of the top 8 companies by market cap in the world – Amazon, Alphabet...
Innovation-for-the-Future
517

Jan 07, 2015

Innovation for the Future

Sushil Kumar Team Leader

The speed, variety and enormity of new ideas are making technology innovation
Adoption by Design
123

Oct 29, 2020

Adoption by Design

Dr Amelia Mosquera-Pardo Change and Adoption Lead Consultant

Dr Amelia Mosquera-Pardo, Change and Adoption Lead Consultant, HCL Technologies, shares an insightful framework to help enterprises build user adoption into their technology transformation projects. Find out more in this blog.