With an increased need to return to the workplace, companies must leverage technology to enforce safety measures and bring real-time safety assurance to employee experience. HCL SafeSense is a precision focused solution that relies on real-time face-mask detection, contactless temperature screenings, digital queuing systems, distance sensing, and other contactless mechanisms that help workplaces eliminate the guesswork.
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Jan 20, 2021
The Future of eCommerce: Three Emerging Technology Trends Transforming Retail Experiences

Reopen your workplace with confidence and provide employees with peace of mind
Rakshit Ghura - Vice President & Global Head - Digital Workplace Services
| November 26, 2020
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Future of the customer engagement journey in utilities
Customer relationship is one of the key parameters of success for any organization. It is a two-way street between the company and its customers. In a relationship, if one party is changing the perception drastically, then others should also change to maintain the status quo. In the last few years, the utilities customer’s expectations have changed a lot, and they are interested in receiving personalized digital notifications, energy-saving ideas, and omnichannel communication. The eco-friendly customer also wants to take control of their energy usage and has ideas for maximizing their usage of green energy. On top of this, emerging business models such as EV charging, DERs, microgrids, and connected homes etc., are forcing utilities to offer innovative solutions and experiences for their millennial customers.

Effective Change and Adoption Communication
Dr Amelia Mosquera-Pardo, Change and Adoption Lead Consultant, HCL Technologies, lists out 4 components that make up an effective change and adoption communication plan. Read this blog to know more.