Read this blog to understand why moving to from SLAs to XLAs model can help enterprises to directly align their end-user’s digital experiences with their business outcomes, increase employee engagement, improve productivity, and reputation.
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Experience Level Agreement: Shifting Emphasis from Services to Outcomes
Embracing next- gen technology to facilitate lifelong learning
Gone are the days when one would get into a job after graduation and retire while doing the same thing in the same organization. We are now living in dynamic and exciting times, thanks to the advent of new technologies every day. A professional’s career is also evolving and it is essential that s(h)e is also adopting new skills to learn. This is the age of continuous skill up-gradation and 360-degree change, leading to new kinds of jobs that necessitate learning and unlearning at a fast pace. The path to success for a professional is to get into a lifelong learning mode. This is the only way to help them remain relevant and valuable in the job market and stay connected with the evolving requirements of employers.
xOTB, EDGE’s Design System
As organizations across the globe embark on digital transformation, they experience a need to fast-track their product-development lifecycle. Clients, to have an edge with the competitors, are looking at design as the key differentiator and are driving enterprises to talk the same design language as clients while keeping up consistency across touchpoints. Designing products in this way, and with speed, defines scaling. Hence, it’s essential for firms to recognize the accomplices, strategies and tools that can assist them execute their digital strategy. Design system is one such tool – It is a collection of associated yet independent design elements that can improve product-development efficiencies and facilitate a great and consistent customer experience. It acts as a single source of truth for your product experience – standardising common design language between Ux designer and Ux developers resulting in improved project workflow, thereby saving time and money.
