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Total Experience: A necessary strategy or just another buzzword?
Gaurav Bhatia, CMO of PenFed Credit Union, highlights Total Experience's role in uniting customer and employee engagement to enhance organizational resilience
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Video
Agentic AI: The next phase of enterprise transformation
Piyush Saxena on moving beyond AI pilots and proofs of concept
Total Experience: A necessary strategy or just another buzzword?
Strengthening the digital spine: How telcos can thrive through network transformation
Podcast
Episode 27: Responsible AI in the generative age
Nick Ismail and Heather Domin discuss the evolution of Responsible AI,...
Episode 26: AI and ethical innovation: Balancing a responsible future
In an HCLTech Trends and Insights podcast during the World Economic Fo...
Episode 25: Sustainable transformation in asset-heavy industries
In an HCLTech Trends and Insights podcast at Davos, Ajay Bahl discusse...
Episode 24: AI trends and responsible adoption: Insights from HCLTech at Davos
In this episode of the HCLTech Trends and Insights podcast, Nick Isma...
Episode 23: Emerging trends in the semiconductor industry
Explore the ever-evolving semiconductor landscape, uncover the catalys...
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More Trends and Insights
Prioritizing sustainable growth in the transformation of asset-heavy industries
Asset-heavy industries are experiencing a rapid evolution driven by the adoption of technologies like AI and the need for greater sustainability practices
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Technological innovation, collaborative partnerships and regulatory balance are the key themes shaping the future of financial services
Agentic AI: Revolutionary and radical impact on the horizon
The rise of Agentic AI signals a new era of innovation and augmentation that will enhance human potential and productivity
AI and ethical innovation: The foundation of the intelligent age
Balancing AI and ethical innovation are key to shaping the intelligent age, where technology drives both progress and responsibility
Creating a unified data, AI and infra strategy to scale innovation ambitions
To effectively scale innovation ambitions, organizations must connect the dots by bridging the silos between data, AI and infrastructure
Why is a diverse workforce crucial for driving creativity and innovation?
Susan Goffee, Vice President, Performance Marketing & Analytics at PenFed highlights the importance of inclusive practices and mentorship in adopting diverse talent, driving creativity and success
It's time to notice: The radical shift in service models driven by AI and GenAI
How are AI and emerging GenAI tools revolutionizing service models to drive automation, efficiency and personalization across various industries?
The power of belonging: Elevating DE&I in technology
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The top 5 tech trends shaping 2025: From AI to accessibility
In 2025, innovations like Agentic AI, digital accessibility, AI-driven cybersecurity, cloud advancements and personalized Total Experience strategies will redefine industries and business strategies
The future of digital banking: Leveraging data and AI
Digital innovation is transforming business banking in Europe, enabling growth for SMEs and supporting sustainability in a rapidly evolving financial landscape
From insights to impact: Data-driven innovation for seamless banking experience
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Cybersecurity and diversity: A strategic advantage
Silvia Ihensekhien, Director of Information Security and Risk Management at Swire Coca-Cola, explores why diversity is crucial in cybersecurity, and how organizations can improve diversity initiatives