Complying with customer data privacy norms goes beyond mere legal mandates.It is essential to enhance retention rates and brand reputation. Leading organizations are therefore striving for a stringent regulatory mechanism including patent information, personally identifiable information (PII) and non-personally identifiable (NPI) data. At HCLTech, we recognize the following factors hindering IT processes:

• Lack of visibility across regulatory/contractual controls
• Fragmented data management models
• Distributed processes for identity and privilege access management
• Absence of unified auditing/logging systems and change assurance programs
• Decentralized vulnerability management tools
• Undocumented user access intricacies
• Inadequate third-party access governance

We envision a complete security and compliance revamp to address these challenges, aligning companies to the Digital Fortress framework for secure service delivery. Layered security is pivotal to the HCLTech Digi-I-Fort, combining diverse controls, security products, and tech components. Controls for data center environments and critical systems within the customer ecosystem are identified using a tool-agnostic framework, comprising the following phases:

• Assess control state during customer acquisition
• Analyze ongoing processes
• Document to be achieved state
• Implement controls via tech enablers

Key Attributes:

• Process & technology control enabling secure global operations model
• Industry compliance including pharma regulations, HIPAA, GxP, data privacy and export norms
• Adherence to domain standards such as COBiT, COSO, ISO, OCEG, NIST, CIS, IIA, and ITIL
• Core security optimization via technology agnostic approach
• Data segregation/controls for secure access via pre-documented processes
• Pre-identified user value chains across tech environments and platforms
• Security intelligence via automated monitoring systems with workflow, task management and accountability

Differentiators & Value Propositions 

• Security controls & technical enablement mapped to address industry compliances like SOX, PCI, HIPAA, CFR, data privacy etc.
• Technology agnostic approach & architecture that can be deployed in any leading security tools & platform
• Pre-defined user value chains for various technology environments & platforms
• Our solutions facilitate operations for multiple scenarios – regulatory, controlled, or multi-vendor environment