Overview
Complying with customer data privacy norms goes beyond mere legal mandates.It is essential to enhance retention rates and brand reputation. Leading organizations are therefore striving for a stringent regulatory mechanism including patent information, personally identifiable information (PII) and non-personally identifiable (NPI) data. At HCLTech, we recognize the following factors hindering IT processes:
- Lack of visibility across regulatory/contractual controls
- Fragmented data management models
- Distributed processes for identity and privilege access management
- Absence of unified auditing/logging systems and change assurance programs
- Decentralized vulnerability management tools
- Undocumented user access intricacies
- Inadequate third-party access governance
We envision a complete security and compliance revamp to address these challenges, aligning companies to the Digital Fortress framework for secure service delivery. Layered security is pivotal to the HCLTech Digi-I-Fort, combining diverse controls, security products, and tech components. Controls for data center environments and critical systems within the customer ecosystem are identified using a tool-agnostic framework, comprising the following phases:
- Assess control state during customer acquisition
- Analyze ongoing processes
- Document to be achieved state
- Implement controls via tech enablers
Key Attributes:
- Process & technology control enabling secure global operations model
- Industry compliance including pharma regulations, HIPAA, GxP, data privacy and export norms
- Adherence to domain standards such as COBiT, COSO, ISO, OCEG, NIST, CIS, IIA, and ITIL
- Core security optimization via technology agnostic approach
- Data segregation/controls for secure access via pre-documented processes
- Pre-identified user value chains across tech environments and platforms
- Security intelligence via automated monitoring systems with workflow, task management and accountability
Differentiators & Value Propositions
- Security controls & technical enablement mapped to address industry compliances like SOX, PCI, HIPAA, CFR, data privacy etc.
- Technology agnostic approach & architecture that can be deployed in any leading security tools & platform
- Pre-defined user value chains for various technology environments & platforms
- Our solutions facilitate operations for multiple scenarios – regulatory, controlled, or multi-vendor environment