Infrastructure Management Services
IT today is very different from what it used to be a few years ago. In a very short time since the 21st Century began, the trend broadly termed as "Digitalization" has made the consumer king and has transformed the 21st Century Enterprises' expectations from IT. IT today is expected to help businesses become agile, secure, service-oriented and capable of delivering unified experiences to the end customers.
HCL's Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises, but also helped run efficient IT services for more than 300 of the world’s leading companies. We have consistently been recognized by leading independent analysts such as Gartner, Forrester, IDC, Everest and others as a clear leader in core IT Infrastructure Management services and we are praised for our proven track record of successful high complexity delivery, Customer Satisfaction, and innovative solutions.
HCL's Infrastructure Management Services has the experience, talent and tools to help you create, run and manage next generation IT Infrastructure.
Increasing digitization and perpetually evolving technology are disrupting the existing business models of industries all over the world. Additionally, consumers are more informed than ever before and their expectations are constantly soaring. HCL, with its philosophy of 21st Century Enterprise, comprehends these problems and has crafted industry-specific offerings to address each of them.
HCL Infrastructure Management solutions have been deployed and consistently delivered business benefits in insurance, healthcare, manufacturing, retail, financial services, food and beverages, among others. In the travel, tourism, and logistics industry, for example, our “Experience IT Flow” concept optimized IT delivery process utilization, while providing greater supply chain visibility.
We are equipped with large scale integration (VLSI) design capabilities and IT infrastructure for the electromagnetic interface (EMI) and electromagnetic capability (EMC) testing, and certification. These services will especially benefit fast growing sectors such as consumer electronics and retail.
We have been rated as leaders in IT solution by AMR, while Frost & Sullivan, Dataquest, and Voice & Data have declared us to be the best security service provider year after year, testifying to the efficacy of our infrastructure services.
MTaaSTM is an award winning private cloud based enterprise management platform for delivery of IT Management Tools.
HCL MyWorkplace is an App, Data and Device unification portal that enables users to access their workspace independent of the device and delivery method
CART 2.0 is a fully automatic diagnostic tool which provides a comprehensive view of one's "Cloud Readiness"
HCL WORKBLAZE enables you with real time monitoring analytics around incident, problem, change, compliance and governance.
ECOSYSTEM OF PARTNERS
Our partnerships allow us to combine each other's strengths, and use this synergy to help our customers quickly implement efficiently operate the latest in IT infrastructure. Our large network of partners allows us to deliver solutions that are tailor made for each of our customers.
Chief Technology Officer
Kalyan Kumar leads the Global Product and Technology Organization and is also CTO for IT&O and Digital Business for HCL Tech. He is also the global leader of HCL DryICE Business Unit. Kalyan is responsible for defining product and technology strategy, new offering and solutions development and lifecycle management across all practice and service lines. Kalyan manages key frameworks such as HCL DryICE Autonomics & Orchestration. He has conceptualized the XaaS-based DryICE platform incorporating holistic automation capabilities across ITOps Automation, Cloud & DevOps Automation, Robotic Process Automation leveraging AI & Robotics across disciplines.
Ashish Kumar Gupta
Corporate VP (ITO) & Head EMEA
Ashish Kumar Gupta
Ashish Kumar Gupta is Corporate Vice President and Head of HCL Technologies EMEA. Under his leadership, HCL has grown to become one of the more recognized ITO Services Providers in Europe growing the business at a CAGR of >70% over the last 7 years. His role at HCL has been focused on starting new businesses propositions and making these successful across India, US, and, since 2004, in Europe, Middle East and Africa. Ashish is widely respected as one of the more disruptive voices in the IT Outsourcing and Cloud space.
CVP, Infrastructure Delivery - Americas
With over 22 years of diverse industry experience, Jagadeshwar Gattu (Jags) heads Infrastructure Service Delivery across multiple industry verticals in North America. Jags started his career at HCL in 2003.He is part of core team that forayed into the then unchartered Global Remote Management space. He is a strategic thinker with a pragmatic approach to implementation and strongly believes in driving vision into reality.
Over the years Jags has held various leadership positions at HCL and his expertise is not only limited to Service Delivery, Transition, Transformation & Leadership Development but also delivering operational standardization through DryICE Autonomics & Orchestration framework & Workforce Transformation
Prior to his tenure at HCL, Jags co-founded an Identity and Access Management firm, ILANTUS Technologies.
Jags holds M.S in MIS from Bowie State University.
EVP – Infrastructure Delivery for Europe & ROW
The head of Infrastructure Service Delivery for EMEA and APAC, Maninder has been associated with HCL for over 21 years. Previously, Maninder was SBU Head - End User Computing, Application Operations and Shared Services, Head of Business Development, Presales and Marketing for Infra, Global Infrastructure Practice, Program Management and India Business – Various Sales, Account Management and Product Management.
Sr. Vice President
Ajay is a key leader at HCL, having helped architect the Infrastructure Business in North America – recognized as a hallmark of Global Leadership and Service Excellence. Aiding several F500 clients create Business Value through Transformation Programs, Ajay’s positions include CEO's Strategic Leadership Team, Product Acquisition and Produce Management, with independent charge and P&L responsibility for HCL's West and Central Business.
Sr. Vice President
Vijay heads Infrastructure Services for the East Coast & Mid-West region, responsible for engineering HCL’s Infrastructure Business in North America. With over 21 years of experience in the IT industry and client relations, Vijay’s expertise covers pre-sales activities, deal construct, Transition Governance & Steady State Governance - driving Business Values through Transformation Programs for F500 clients.
Sr. Vice President
Shrikanth Shetty leads the Infrastructure Business across multiple industry verticals in North America. With a bachelor’s degree in technology from IIT Bombay, Shrikanth started his career with HCL in 1998. He is part of the core team that positioned HCL as an infrastructure management leader. His current responsibilities include P&L management, business expansion and executive overview for strategic customers.