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IT Infrastructure Management Services


What keeps you up at night? The 21st Century challenge.

Let’s face it. The opportunities, challenges and threats facing IT departments today look very different from what they were just a few years ago. In a very short time since the 21st Century began, the trend broadly termed as “Digitalization” has made the consumer king and has transformed the 21stCentury Enterprises’ expectations from IT. Whether it is spearheading a responsive, flexible and secure cloud strategy or providing the Gen-Y workforce with the tools to be productive – IT is playing a pivotal role in helping business be agile, secure, service-oriented and deliver unified experiences to the end customer.

  • Is your IT Infrastructure providing the competitive advantage that the 21st Century Enterprise expects, while increasing efficiency and cost-effectiveness? 
  • Are your workplace IT services, ready for the needs of the next generation, globally mobile, employee?
  • Is your Data Center strategy one that is leveraging the full power of the cloud to make business more flexible and secure?
  • Is your IT infrastructure more efficient today through predictive analytics and autonomics?

Why should the 21st Century Enterprise consider HCL?

HCL’s Infrastructure Services Division (ISD) has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises, but also helped run efficient IT services for more than 300 of the world’s leading companies. We have consistently been recognized by leading independent analysts such as Gartner ®, Forrester ® , IDC ®, Everest ® and others as a clear leader in core IT Infrastructure Management services and we are praised for our proven track record of successful high complexity delivery, Customer Satisfaction, and innovative solutions.   

But excellent credentials and market leadership are just part of the HCL story. What really sets us apart is:

  • Our ability to predict technology and market shifts successfully and invest in creating best-of-breed solutions to help simplify technology choices for our customers.
  • Our unique Innovation DNA that not only helps us design critical medical devices and passenger aircraft electronics – but also allows us to push the envelope on how IT is run. We did this more than a decade ago when we pioneered Remote Infrastructure Management. And now we are changing the very nature of how IT can be transformed for the 21st Century Enterprise through predictive analytics on big data and IT process automation through our DryICE framework
  • While we run the best IT organizations in the world, we also play a significant role in helping them get there. Organizations cannot become digital overnight; and HCL has the thousands of person-years of experience and the tools to help with this transformation.
  • Our core value system that drives us to create relationships with our customers that are beyond the binding words of a contract. It is no mere coincidence that we are leaders in every competitive market report. It is because of the strong customer relationships that we have created and maintain – no matter what the cost.

How can HCL help you?

HCL’s Infrastructure Services Division has the experience, talent and tools to help you create, run and manage next generation IT Infrastructure. HCL successfully combines:


  •  the industry leading, vertically integrated, digital services and solution portfolio

…to offer a solutions portfolio that is comprehensive enough to address all your IT infrastructure needs.

HCL’s unique “Relationship beyond the Contract (RBTC)” philosophy, turns the usual “straitjacketed” IT sourcing contract on its head, providing a whole new paradigm for Customer-Vendor relationships; with focus on value centricity, commitment to business outcomes and provision of flexible and transparent pricing. Be sure to head over to our RBTC section, to hear our customers talk about working with HCL being like a “breath of fresh air”

Curious about how HCL can help you transform to become a true 21st Century Enterprise? Contact us. We will be happy to help you.

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.