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Infrastructure Management Services


IT today is very different from what it used to be a few years ago. In a very short time since the 21st Century began, the trend broadly termed as "Digitalization" has made the consumer king and has transformed the 21st Century Enterprises' expectations from IT. IT today is expected to help businesses become agile, secure, service-oriented and capable of delivering unified experiences to the end customers.

HCL's Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises, but also helped run efficient IT services for more than 300 of the world’s leading companies. We have consistently been recognized by leading independent analysts such as Gartner, Forrester, IDC, Everest and others as a clear leader in core IT Infrastructure Management services and we are praised for our proven track record of successful high complexity delivery, Customer Satisfaction, and innovative solutions.

HCL's Infrastructure Management Services has the experience, talent and tools to help you create, run and manage next generation IT Infrastructure.

DRYiCETM: Autonomics & Orchestration

HCL Technologies' DRYiCETM is an artificial intelligence-driven (AI-driven) automation platform. It consists of machine learning components (on proven supercomputing systems), automation modules, orchestration components, well-proven monitoring tools as a service (MTaaSTM), knowledge management, and a reporting layer—all tied together in a pragmatic IT service management-based (ITSM-based) framework, the HCL Gold Blue Print.

HCL DRYiCETM was recognized for its 'disruptive' capacities when it received the Best Innovation award in the natural language processing (NLP) category at the AI Summit in London on May 5, 2016.




Next Generation Data Center
Next Generation Data Center Services

Our next-generation data centers with autonomics and orchestration capabilities aids in creating unified experiences.Read More

Next Generation Workplace Services
Next Generation Workplace Services

Workplaces are being redefined, and today’s workforce requires a workplace that is smart, agile, and collaborative.Read More

Network Services
Next Generation Network Services

Technology & geographical dispersion have made enterprises turn to network infrastructure to improve efficiency.Read More

Cloud Services
Cloud Services

Our host of cloud solutions ensures your seamless and efficient transition to the cloud.Read More

Cyber Security
Cyber Security & GRC Services

Our specialists integrate business intelligence, best practices & regulatory landscape to meet customer objectives.Read More

System Integration & Management
Service Integration & Management

We design and build the right SIAM model using our accelerators, and implement and integrate multiple vendors.Read More

Mainframes and AS400
Mainframes and AS400

We aid our customers to maximize value and leverage resources through our Mainframe services.Read More


Increasing digitization and perpetually evolving technology are disrupting the existing business models of industries all over the world. Additionally, consumers are more informed than ever before and their expectations are constantly soaring. HCL, with its philosophy of 21st Century Enterprise, comprehends these problems and has crafted industry-specific offerings to address each of them.

HCL Infrastructure Management solutions have been deployed and consistently delivered business benefits in insurance, healthcare, manufacturing, retail, financial services, food and beverages, among others. In the travel, tourism, and logistics industry, for example, our “Experience IT Flow” concept optimized IT delivery process utilization, while providing greater supply chain visibility.

We are equipped with large scale integration (VLSI) design capabilities and IT infrastructure for the electromagnetic interface (EMI) and electromagnetic capability (EMC) testing, and certification. These services will especially benefit fast growing sectors such as consumer electronics and retail.

We have been rated as leaders in IT solution by AMR, while Frost & Sullivan, Dataquest, and Voice & Data have declared us to be the best security service provider year after year, testifying to the efficacy of our infrastructure services.



DRYiCETM is Automation & Orchestration bonded as a single service which enables a 21CE to be both Agile and lean.


MTaaSTM is an award winning private cloud based enterprise management platform for delivery of IT Management Tools.


HCL MyWorkplace is an App, Data and Device unification portal that enables users to access their workspace independent of the device and delivery method

Cart 2.0

CART 2.0 is a fully automatic diagnostic tool which provides a comprehensive view of one's "Cloud Readiness"


HCL WORKBLAZE enables you with real time monitoring analytics around incident, problem, change, compliance and governance.

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Client Success

Client Success


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Latest Thinking

Latest Thinking


white paper

thought leadership

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Our partnerships allow us to combine each other's strengths, and use this synergy to help our customers quickly implement efficiently operate the latest in IT infrastructure. Our large network of partners allows us to deliver solutions that are tailor made for each of our customers.