HCL and ScienceLogic Partnership | HCL Technologies

OVERVIEW

HCL and ScienceLogic Partner to Bring AIOps to Global Enterprise Customers

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. As a partner to HCL, ScienceLogic’s signature automation engine solution, SL1, addresses the need to enable digital transformation initiatives via AIOps by providing clean, contextualized, real-time actionable data that enables machine learning, automation, and improved service delivery for their enterprise customers.

The ScienceLogic SL1 Automation Engine for AIOps enables enterprises to manage critical business services and applications running over highly complex and dynamic IT environments including multi-cloud, hybrid and containers.  SL1 discovers, maps and monitors the relationships between applications and their infrastructure, such that application outages and degradations can quickly be traced to underlying infrastructure issues.

The application of clean, contextualized data from a clean data lake makes operational data actionable such that reliable automations can be executed, for example training an AI engine, automating incident flows, or enriching a CMDB with real-time context from across the entire IT ecosystem. SL1 integrates with HCL’s DRYiCE platform and other ecosystem platforms like ServiceNow and AppDynamics and is the operational monitoring platform for HCL’s managed services.