Retail and eCommerce

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Robo Advisory
273
Reimagining Retail Investments with Robo-Advisory in the 21st Century The world of finance and investments is constantly evolving, as is the market for retail investment services. From the earliest telephonic exchanges to AI-driven volume trading...
IT OT
323
Uber, Netflix, Airbnb and some of the other business disruptors in recent years have at least one thing in common–each of them have redefined customer convenience. The idea of empowering the customer to get whatever they want, whenever and wherever...
PoV
4,780

Feb 08, 2019

Our Point of View on IBM WebSphere Commerce and Digital Commerce

Marcelo Cabane HCL Informix Global Go-to-Market Head

On December 6, IBM and HCL announced that HCL Technologies and IBM had signed a definitive agreement to acquire select IBM software products, including WebSphere Commerce and Digital Commerce.We understand that while this is very exciting for us at...
Retail
1,184
With increasing cost pressures and ever demanding consumers, Retail CPG industry is in for some interesting times (to say the least). However, this also presents a huge opportunity for companies to revolutionize the industry. The emerging markets...
Security
3,457
According to HBR, Retail is one of top 5 industries to be most affected by digital transformation. The usual suspects IoT, AI and analytics are being implemented at large scale across the biggest retail players with Amazon leading the way and...
Retailers Reinvent
331
Mainstream retail is dead, or so the doomsday sayers would like everyone to believe. As mobile apps and ecommerce keep gaining traction worldwide in an era of on-demand consumption, traditional brick-and-mortar chains have no future, critics argue....
Barriers Breaking
393
Until a few years ago, the retail industry was a fairly straightforward one. Consumer packaged goods (CPG) companies manufactured and distributed products and retailers finally sold them to end customers. Relationships between consumers and the...
Retailers & Consumer Brands
584
While retailers want to win with predictive analytics leveraging Big Data, consumer goods companies are gradually driving direct relationships with the consumers.
Digital Business Platforms
274
Strategy, culture, and technology are the three key parts to think about how to build the platform. For retailers, the key to success will be the ability to sit down with the business and have them admit that they didn’t know what they should be...
Retailers & Consumer Brands
584
While retailers want to win with predictive analytics leveraging Big Data, consumer goods companies are gradually driving direct relationships with the consumers.
framework
497
In today’s technologically disruptive world, it isn’t enough to simply provide an amazing product. Customers want more. They demand experiences that engage and amaze them. This shift in consumer expectations has already impacted business culture and...
IT OT
323
Uber, Netflix, Airbnb and some of the other business disruptors in recent years have at least one thing in common–each of them have redefined customer convenience. The idea of empowering the customer to get whatever they want, whenever and wherever...
Big Data
1,515
In the rapidly diversifying retail ecosystem and evermore rapidly changing customer tastes and preferences, the search for the most effective marketing and sales strategy is of monumental significance. Predictive analytics, which marries big data...
Conversational Commerce
360

Jul 03, 2019

Conversational Commerce

Shiva Mathur Vice President – Customer Success Retail & CPG

The concept of conversational commerce has been around since 2015-16. Today, to go beyond interacting with a customer on an app or via text message, IT companies are building a voice-based retail ecosystem to deliver greater value to the customer....
Supply Chain
287
While numerous articles talk of delivering a seamless omnichannel experience by leveraging such factors as common customer databases, digital, customer interactions, analytics, and socialytics, none of these factors touch upon the backbone of the...
LSH
315
In this blog we explain how the once key skills, which ruled the retail sector are becoming obsolete. Advertising, PR, Market Surveys, Pricing, Branding, Supply Chain Management, the pillars of retail industry which were dominated by people...
Store Traffic
1,343
U.S. store sales fell 11% on an 11.4% decline in store traffic for the retail calendar month ended in November, while Thanksgiving and Black Friday online sales were $5.27 billion, up 18% from a year earlier. How can you then reverse this trend and...
Creating successful M&A in RCPG Industry
980

Jan 11, 2017

Creating successful M&A in RCPG Industry

Amitava Sengupta Executive Vice President - Digital Consulting, Digital and Analytics

M&A activities involve a lot of painstaking effort at a pre-merger stage to plan and to finally get to a point where the business case is understood and applied. Market conditions in the current age are intrinsically dynamic, and poor planning...

Thriving in the Flux: Digital Opportunities in an Agile RCPG Ecosystem
Ravi Kukreja - SENIOR REGIONAL SALES DIRECTOR, RCPG | July 3, 2019
255 Views

Years have passed since ‘going digital’ was considered a passing fad. Since then, digital transformation has proven itself to be a key priority for businesses across industries. Digital disruption has driven enterprises to evolve new business models with digital solutions that are agile and offer a unique value in the rapidly changing marketplace.


Reimagining Retail Investments with Robo-Advisory in the 21st Century
Vishwanath Rao - AVP & Client Partner | June 10, 2019
273 Views

Reimagining Retail Investments with Robo-Advisory in the 21st Century

The world of finance and investments is constantly evolving, as is the market for retail investment services. From the earliest telephonic exchanges to AI-driven volume trading – technology has always disrupted finance. Today, new innovations and business models have made robo-advisory the most disruptive trend in retail investments.

Evolution of Robo-Advisory and Investments in the Retail Segment.


IT-OT Convergence is Here: Redefining Customer Convenience with ‘Digital Twins’?
Ravi Bhatheja - Vice President, Retail and CPG, Strategy and Alliances | March 14, 2019
323 Views

Uber, Netflix, Airbnb and some of the other business disruptors in recent years have at least one thing in common–each of them have redefined customer convenience. The idea of empowering the customer to get whatever they want, whenever and wherever, has now gained traction in retail too.