Retail and eCommerce

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Transforming Retail with Cognitive IoT
352

Aug 03, 2018

Transforming Retail with Cognitive IoT

Soumyajyoti Sinha Ray Global Engagement Manager

Cognitive IoT enables retailers to learn from, and infuse intelligence into, physical stores and supply networks to transform the retail value chain and enhance customer experience.
framework
497
In today’s technologically disruptive world, it isn’t enough to simply provide an amazing product. Customers want more. They demand experiences that engage and amaze them. This shift in consumer expectations has already impacted business culture and...
350
Enterprises now have access to cutting-edge tools and technologies that can help them execute this approach effectively and have complete clarity on their own operations. Key technologies such as the Internet of Things (IoT), machine learning,...
Changing Retail Landscape
1,686
Isn’t it cumbersome for us to access shopping websites on the internet and needing to fill our details over and over again? Don’t we expect software to come to our rescue and chart our shopping tastes, choice patterns, and brand preferences? When it...
IoT Works
1,057

Feb 26, 2018

Internet of Things in Retail

Ashwini Global Engagement Manager

This blogs emphasizes the impact of IoT in Retail. How internet of things is enabling retail to achieve business transformation and what are the key use cases where IoT can play a big role.
The Touch Screen Magic
458

Feb 06, 2018

Retail Game Changer - The Touch Screen Magic

Suman Chakraborty SENIOR TECHNICAL SPECIALIST- Service Delivery Manager – SAP Practice

What happened in the retail world from 2005 to 2017? Couple of big changes, most of the Retail companies’ back office operations moved to strong ERP packages like SAP at the end of 90’s which became very stable with Order To Cash, Procure To pay,...
Retail Technology
190
Digital Transformation has come up as a major disruption, forcing Retailer across formats and demography to adopt to key elements of this massive change. New age consumers are becoming more and more reliant on social media and mobile devices...
Digitize and Delight
301
Retailers must reimagine in-store experiences for customers by embracing digital technology. With proper digitization, they can provide personalized consumer engagements and in turn drastically improve the chances of a final sale. This also results...
Big Data Analytics in Retail
308
Retailers must offer personalized services to customers and tap into the deluge of data. The scope of predictive analysis is extending beyond metrics like wallet share. Rolling out jaw-dropping offers is not needed now; churning Big Data is.
Multichannel
754
The future of any customer-centric organization is now dependent on its capability to measure consumer reactions across touchpoints. This blog explores the marketers' conundrum in a multichannel environment and provides the success blueprint.
What U.K. Can Teach about Aggregators
523
In the last 10 years or so, the single biggest development we have seen in U.K. personal auto insurance distribution is the phenomenal rise of aggregators – known otherwise as “price comparison websites.” Top aggregators in the U.K. marketplace such...
LSH
515
Omni channel as the name suggests is a combination of two words - Omni and channel. It is the existence of products and services at all modes or channels to provide customers, a seamless and integrated experience of shopping. In today's connected...
Robots in Ecommerce Automation
1,543
Warehouse automation is the need of the hour as delays in deliveries outrage E-commerce customers. Robots have entered this segment and are changing the way companies handle their fulfillment processes. Robots are now collaborating with humans and...
Non-Invasive Customer
518
Today, disruptive technologies are within the reach of the retailers to transform the physical experience of their stores and it cannot be ignored anymore. Every retailer has a different type of engagement style, necessary at different points in...
21st Century Customer
1,165
This blog discusses HCL’s approach to building 21st Century customer experiences using our Customer Experience Platform based on efficiency and experience driven applications.
Internet Of Things
753

Jan 10, 2018

How IoT will Revolutionize Supply Chain Management

Pranav Kumar Tayal PROJECT MANAGER – Supply Chain Practice, HCL

The combination of mobile computing, analytics, and cloud services, all of which are powered by the Internet of Things (IoT) is changing how delivery and fulfillment companies are conducting their operations. It helps beyond the obvious supply chain...
Retail
1,184
With increasing cost pressures and ever demanding consumers, Retail CPG industry is in for some interesting times (to say the least). However, this also presents a huge opportunity for companies to revolutionize the industry. The emerging markets...
Security
3,457
According to HBR, Retail is one of top 5 industries to be most affected by digital transformation. The usual suspects IoT, AI and analytics are being implemented at large scale across the biggest retail players with Amazon leading the way and...

Transforming Retail with Cognitive IoT
Soumyajyoti Sinha Ray - Global Engagement Manager, Digital, Retail & CPG Industries | August 3, 2018
352 Views

Cognitive IoT enables retailers to learn from, and infuse intelligence into, physical stores and supply networks to transform the retail value chain and enhance customer experience.


The 3R Framework: A Business First, Technology Second Approach to Digitization Part 3: Reimagine Customer Experience
Amitava Sengupta - Executive Vice President - Digital Consulting, Digital and Analytics | April 12, 2018
497 Views

In today’s technologically disruptive world, it isn’t enough to simply provide an amazing product. Customers want more. They demand experiences that engage and amaze them. This shift in consumer expectations has already impacted business culture and strategies across industries.


The 3R Framework: A Business First, Technology Second Approach to Digitization Part 4: ReEngineer the Value Chain
Amitava Sengupta - Executive Vice President - Digital Consulting, Digital and Analytics | April 12, 2018
350 Views

Enterprises now have access to cutting-edge tools and technologies that can help them execute this approach effectively and have complete clarity on their own operations. Key technologies such as the Internet of Things (IoT), machine learning, artificial intelligence (AI), analytics, automation and robotics, have utility across business operations in proven, and yet to be discovered ways. These tools can transform various enterprise technologies, such as autonomous logistics, integrated planning and execution, logistics visibility, procurement and warehousing management, into more optimized solutions.