AI PC Whitepaper
Fluid Experience Center
Section Title
Overview

Inclusive, People-Centric Workplaces, Powered by AI

In today’s experience economy, the workplace is transforming into an intelligent, AI-powered ecosystem—designed to adapt to how people work, collaborate, and thrive. At HCLTech, we deliver digital workplace services that blend GenAI with a human-first approach to create inclusive, sustainable, and future-ready environments. Enabled by our Cognitive Infrastructure capabilities under the AI Foundry framework, we help enterprises build a Fluid AI workplace—where automation, insights, and people work in harmony. Our digital workplace solutions are intuitive, secure, and industry-specific, with AI at your side and ROI at the core.

Our Services

Building Digital Workplace Services That Work for Everyone

Experience Management

Experience Management

Personalized, intuitive workplace experiences that drive employee engagement, satisfaction, and productivity, powered by deep insights and digital empathy.

Workforce Enablement

Workforce Enablement

Empower frontline employees with intelligent, secure, and mobile-ready solutions enhanced by GenAI, automation, and wellness-focused technologies.

Unified Collaboration

Unified Collaboration

Enable seamless collaboration through integrated messaging, voice, video and workflow tools that enhance real-time teamwork and operational agility.

AI powered Service Desk

AI powered Service Desk

Reimagine support with automation-first, self-healing and predictive solutions, reducing tickets, boosting productivity, and delivering frictionless employee service.

Fluid AI Workplaces

Fluid AI Workplaces

Adaptive, AI-powered digital environments with tools like Copilot, smart bots and automation to enhance productivity and decision-making at scale.

Emerging Tech in the Workplace

Emerging Tech in the Workplace

Unlock the future of work with AR/VR, metaverse, IoT, and immersive technologies to elevate collaboration, training, and innovation across industries.

Section CTA

Empower your workforce with intelligent solutions

  • Experience management
  • Frontline Workforce
  • Unified collaboration
  • AI powered service desk
  • Fluid AI workplaces
  • Workplace eXperience Consulting

Fluid AI workplaces

Unified collaboration

Experience management

AI powered service desk

Frontline Workforce

Workplace eXperience Consulting

Workplace Solutions for Every Industry

Industries

We’re enhancing efficiency, compliance, and employee experiences across healthcare, retail, manufacturing, BFSI, and more industries with solutions tailored to unique operational needs.

Analyst Recognitions

HCLTech recognized as a Leader in Gartner® Magic Quadrant™, 2024
Outsourced Digital Workplace Services

HCLTech positioned as a Leader in Everest Group PEAK Matrix®, 2023
Digital Workplace Services Provider – North America

 

Recognized for Excellence and Global Impact

400+

Global customers

12 Mn+

Devices managed

31000+

AI Experts

100+

Global delivery centers

Partner Ecosystem

Co-creating the workplaces of tomorrow with industry leaders.

Apple
DELL
HP
Samsung
Zebra
AMD
Intel
AWS
Cisco
Google Cloud Platform
Microsoft
JAMF
Lenevo
Vmware

Partner Perspective

User experience should not differ due to change of endpoint devices. The whole solution should be agile, energy-efficient and sustainable.

Source- The Era of Hybrid Working with Security and Sustainability – IDC Whitepaper

Piyush Shrivastava

Piyush Shrivastava

Director, Global System Integrators, Citrix

The value proposition of DaaS makes a lot of sense to IT executives who are trying to manage a hybrid or remote workforce. The wrinkle is that it is not easy to make a wholesale transition from purchasing or leasing your IT devices to having someone manage them.

Source – Device as a Service: The Organizational Uniter – HBR Whitepaper

Linn Huang

Linn Huang

Research Vice President , IDC

In some cases, DaaS service contracts can run three or six months, as opposed to the three years that is traditional in leasing agreements. In situations that call for flexibility and agility, the difference between three months and three years can be critical.

Source – Device as a Service: The Organizational Uniter – HBR Whitepaper

Shannon Kalvar

Shannon Kalvar

Research Director, IDC

Rather than just being a support service, DaaS is becoming a value generator for the business.

Source – Device as a Service: The Organizational Uniter – HBR Whitepaper

Iain Fisher

Iain Fisher

Director and Global lead for future of work, ISG

Success Stories

Proven outcomes that inspire future possibilities

Case study AI-optimized IT for a global brewing leader

Case study

AI-optimized IT for a global brewing leader

 

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Case study Transforming pharma business with Microsoft 365 Copilot

Case study

Transforming pharma business with Microsoft 365 Copilot

 

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Case study American beverage giant unlocks efficiency with strategic automation

Case study

American beverage giant unlocks efficiency with strategic automation

 

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Case study UK-based firm adopts smart retail workspace experience

Case study

UK-based firm adopts smart retail workspace experience

 

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Case study American semiconductor manufacturer transformed experience and operations leveraging GenAI

Case study

American semiconductor manufacturer transformed experience and operations leveraging GenAI

 

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Case study Augmenting productivity and user experience for a financial firm

Case study

Augmenting productivity and user experience for a financial firm

 

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Case study Transforming workplace collaboration for a manufacturing giant

Case study

Transforming workplace collaboration for a manufacturing giant

 

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Case study Enabling seamless remote collaboration: A smarter, more efficient way to work

Case study

Enabling seamless remote collaboration: A smarter, more efficient way to work

 

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Case study Enhancing meeting room experience with Unified technology: A smarter, more efficient way to collaborate

Case study

Enhancing meeting room experience with Unified technology: A smarter, more efficient way to collaborate

 

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Section Title
Insights and News

Expert Perspectives on the Evolving Workplace

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