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https://hcl.kapost.com/posts/e-commerce-and-commercialization-changing-the-shape-of-the-healthcare-industry
25

Apr 08, 2021

E-commerce and commercialization in healthcare

Neha Kukreja Deputy Manager, Digital & Analytics

With emerging growth in digital healthcare technologies, consumers demand more healthcare choices, better decision-making apps or tools, and control of their healthcare data. Many digital healthcare factors can create a future where e-commerce...
Building a value-oriented infrastructure to do business post-2020
29

Apr 05, 2021

Building a value-oriented infrastructure to do business post-2020

Ludovic MALLEZ Senior Sales Director, France, HCL Technologies

While IT infrastructure remains one of the most critical elements of doing business in the digital age, the ongoing pandemic has only amplified the urgency to change business priorities by placing IT expense optimization at the top of the list. Read...
US Healthcare Outlook
90

Mar 19, 2021

US Healthcare Outlook

Neha Kukreja Deputy Manager, Digital & Analytics

The COVID-19 pandemic has made millions of lives and economies suffer across the world. The healthcare ecosystems and subsystems are getting stretched beyond their capacity by the torrent of infected patients. In many ways, digitalization is aiding...
Control Tower in Supply Chain Landscape
116

Mar 19, 2021

Control Tower in Supply Chain Landscape

Tushar Dekate Deputy General Manager- SaaS, Digital & Analytics

Supply Chain Control Tower has emerged as a critical tool in managing local and global supply chains. With availability of big data and advanced analytics tools, it is capable of aggregating and analyzing data from various systems and provides...
OEMS as GSI
110

Mar 10, 2021

HCL unlocking 5G value with OEMs as GSI

Anchal Sardana Associate General Manager

Communication Service Providers(CSPs) are on their digital transformation journey where they are evolving themselves from dumb pipes to smart pipes connecting all the enterprises in digital way by bringing innovative use cases. The digital services...
AI Need of the Hour
184
In current times, Artificial Intelligence and Machine Learning is no more a “good to have”. Rather, it is the “need of the hour” for any industry’s marketing strategy, and the media & entertainment industry is no exception. The media industry...
Internet of Behavior
46
Amongst the many things that COVID-19 has drawn our attention to, one of the most important aspects has been that of human behavior. Our behavior will determine our safety in the world. It is a blessing that we have technology to guide us and remind...
The Future of G5
158
5G is an industry revolution, a new wave of innovation that brings a whole new experience that we've only just begun to imagine. With 5G, the disruption is happening at many levels - new business models, immersive interactive experiences, and new...
Toscana
98

Feb 15, 2021

Achieve Resilience with Automated Business Process Management Suite

Ritesh Jain Vice President and Head of Automation

The pandemic brought businesses to a screeching halt leaving them shut down for weeks. Critical business processes had to be postponed and even cancelled before enterprises realized that they needed to transform their business models through rapid...
Byzantine Fault Tolerance
3,152
Various consensus mechanisms or protocols in a distributed system or blockchain technology inherently deal with the Byzantine Generals Problem. There are many solutions that provide a partial answer to this issue, if not full. Consensus implies the...
Changed Realities in Hospitality Industry post COVID-19
1,238
The global COVID-19 outbreak has affected businesses, especially the travel and hospitality industry, and disrupted the continuity of operations. As we come to terms with the pandemic, industries are grappling the consequences of an economic...
Scaling Growth Digitally in COVID times
327

Aug 12, 2020

Scaling Growth Digitally in COVID times

Shiva Mathur Vice President – Customer Success Retail & CPG

The COVID-19 pandemic has been a decisive factor in crafting business models and engagement strategies. Physical distancing, greater focus on hygiene and welfare, and the shift in communication channels have all contributed in some manner towards...
covid-19
4,315

Apr 13, 2020

Impact of COVID-19 On Global Supply Chains & Opportunities in a Post-COVID World

Amitava Sengupta Executive Vice President - Digital Consulting, Digital and Analytics

Transportation restrictions imposed by various governments all over the world, have severely disrupted global supply chains. Challenges in manufacturing, procurement, distribution, and retail are on the rise, leading to major problems in certain...
Pandemic Analytics
6,609

Mar 31, 2020

Pandemic Analytics: How Data is Helping Us Combat COVID-19

David Sogn Associate Vice President – Digital & Analytics

With almost 750,000 people affected, including more than 35,000 deaths, the novel Coronavirus, or COVID-19, is wreaking havoc across the globe on an unprecedented scale. The novel Coronavirus is having a far-reaching impact as people across the...
Digital Automaton
210

Feb 11, 2021

Digital Automation: How robots are evolving to enable more meaningful work

Andy Packham SVP & Chief Architect, HCL Microsoft Business Unit

Andy Packham, Chief Architect, HCL Microsoft Business Unit writes on digital colleague augmenting human ingenuity and competence in the workplace and the experiments happening across the industry today.
What is Digital Infrastructure?
17,034

Apr 21, 2016

What is Digital Infrastructure?

Alan Flower SENIOR VICE PRESIDENT | GLOBAL HEAD – CLOUD NATIVE LABS & ADVISORY SERVICES | CTO – EMEA

Corporate strategies are now based on digital transformation. Businesses are now focussing on customer engagement/UX, rapid innovation etc. A new class of digital infrastructure is evolving, one which better supports this digital transformation.
Leveraging CRM integration
110

Feb 01, 2021

Leveraging CRM integration capabilities to keep loyal customers loyal

Leon Tribe Business Applications Community leader

Leveraging CRM integration capabilities to keep loyal customers loyal
MODE 1-2-3 Strategy
24,605
We are witnessing a far-reaching disruption in the market driven by three forces: Automation, Cloud and Digitalization. The momentum of change, fuelled by an explosion of data and connected devices, software defined infrastructure and experience and...

5 FinTech trends to watch in 2016
Santosh Kumar - Senior sales director & Head – Fintech Innovation | February 29, 2016
1786 Views

Financial Services are at the cusp of digital disruption. We might not be witnessing a 'revolution', but all the emerging trends and technologies are certainly proving that we are in the midst of an ‘evolution’.

Most of the large global banks are born pre-digital and are facing the challenge of legacy infrastructure, software, and culture. On the other hand, the new challenger banks are born-digital and carry no baggage of legacy. They are creating products and services that are relevant to the digital age customer’s needs.

Most of the large global banks are planning to either start their new digital banks or buy stakes in some of the challenger banks just as BBVA did recently by taking ~30% stakes in Atom bank. At the least, we will witness many pre-digital born banks investing in and embracing digital trends and technologies in 2016.

Here are 5 FinTech trends to watch out for in 2016:​

  • Blockchain - Distributed Ledger:

    Financial services organizations are racing to harness the power of the Bitcoin infrastructure to slash costs. The basic technology underpinning the Bitcoin virtual currency could be used by some of the world's biggest banks. These banks want to use the Blockchain method because it is hard to fool - making fraud difficult, speed up trading systems and make deals more transparent. Many banks such as UBS are already trying out Blockchain technology for different use cases.

    Blockchain is the software that both powers and regulates cryptocurrency Bitcoin. In its most basic form, it records ownership of Bitcoin — money — and transactions — one person paying another. The software uses a distributed ledger to police the network, which means a certain proportion of the vast network must sign-off on a transaction before it can be processed. This replaces the need for a ‘trusted middleman’ in a transaction.

    The project to test Blockchain-like technology is being led by financial technology firm R3 which has so far signed 30 banks. R3 has done a good job bringing all the rival banks together. We are witnessing a great interest across financial services on trying out this disruptive technology and will continue to see investment in 2016 to try out specific use cases that can give banks a competitive advantage.

  • Biometrics:

    2015 was the year that banks began to experiment seriously with biometrics: US financial provider USAA already offers three different biometric login options for its mobile customers (Touch ID, Facial recognition, and Voice recognition). Biometrics has been the ‘Next Big Thing’ in authentication for a long time now, but many things that have held it back have not gone away. There is often the need for costly additional equipment, and processes that require verification by a back office platform which makes it slow. Wells Fargo is testing voice recognition and eye scanning, joining an increasing number of banks and other financial services companies using biometrics technology to authenticate customers using their mobile applications. Nearly one-third of the largest US banks plan to make biometrics available to mobile banking customers by the end of this year.

  • Artificial Intelligence (AI):

    Robots have begun their invasion of banking. Robots and Artificial Intelligence (AI) in banking have the potential to reduce costs, expand skills, and improve the customer experience while working alongside or replacing humans. According to an article, Barclays believes that AI is the future of banking, and one bank in Tokyo is already staffed by a helpful robot. We have already seen rudimentary examples where users can talk to a computer system to make money transfers or access information. 

    Robo-advisors, or fully-automated online investment platforms, are also disrupting the financial advisory services. FinTech startups such as Betterment and Wealthfront have managed to pull early investors with their robo-advising platforms offering the perks of low fees and a reduced entry barrier when it comes to minimums. Many large banks including Deutsche Bank have launched their robo-advisor services. Automated financial advisors and planners that assist users in making financial decisions is a very strong use case. 

    We are certain to see an increased investment into AI in 2016 across financial services.

  • The API Economy:

    APIs are yet another vital trend driving disruption, and fueling FinTech startups and open banking data initiatives worldwide. Some of the new banks such as Fidor bank are already reaping the benefits of open APIs. With new rules such as European Payment Service Directive (PSD2) coming into existence, banks will have to implement APIs that can provide access to payment account information to third parties – including their competitor banks – following the customer’s explicit consent.

    Consumers now have the power to engage and perform transactions wherever they are, through a device of their choice. To engage customers across all digital media, banks need to be able to provide contextual and personalized product offerings and drive immediate conversion through embedded offerings. With the advent of APIs, banks can easily expose their product catalogs, payment wallets, and other services to digital customers.

    APIs are an important component in the digital architecture and banks are investing in building modern applications that can service their customer on a platform of their choice at any point in time. We will continue to see increased investment in 2016 on building APIs and helping banks serve their digital customers better.

  • Cloud Computing:

    Cloud has become one of the mainstream strategy topics for most large global banks. The debate is not if, but, how will they eventually embrace cloud – if not public cloud, then private cloud or hybrid cloud – and which version to select for which function.

    Banks will continue adopting Cloud services for their business applications, while carefully keeping sensitive data housed at private data centers. According to CIO.com, Deutsche Bank plans to have 80% of its systems based in the cloud by 2020. Today, cloud has matured and covers a panacea of Software-as-a-Service, Infrastructure-as-a-Service, Platform-as-a-Service, and more. It is certain that if not public, private, and hybrid clouds will play a vital role in the banks’ digital future.

    Join us at Netherland India Business Meet 2016 to hear Santosh kumar speak on ‘The changing face of Financial Services’


Giving the digital challengers a run for their money with two-speed it
Rahul Singh - President, Financial Services | February 26, 2016
1307 Views

The financial services industry has experienced significant disruption over the past few years, as digital technology innovation has ushered in a new era of intense rivalry.

Digitalisation - Figurative & Quantifiable Dimensions
Arpan Chatterjee - Sales Director - Travel, Transportation and Logistics | December 16, 2015
275 Views

At the cost of repeating myself… ‘What exactly is Digitalisation?’ This certainly seems to be the talk of the town, but is this buzzword a new concept or once again, a fundamental and radical idea, but in a new package? Secondly, assuming for a moment that this is important for today’s business, how does Digitalisation impact the Travel, Transport, Logistics and Hospitality business?