Jan 17, 2019
New-Age Cybersecurity in the Digitalized Banking Paradigm
Bothered by the massive breaches of personal data frequently highlighted in the news? But they’re not the only risks financial services firms are encountering today. Online theft of funds along with ransomware and malware attacks disrupt banking...
Jan 15, 2019
Human Intervention Critical to Futuristic and Sustainable Digital Transformation
When was the last time you flipped the pages of a user manual to understand how to operate a machine? Digital experiences today have set the standard: technology designed for individual human behavior. Even in the realm of enterprise support...
Dec 20, 2018
Riding the Digital Wave to enable Next Generation Product Development
The digital thread is going to change our future and business models of the future. We should not be surprised if we see different prominent players dominating the market in future than the traditional or familiar names in automotive industry or to...
Dec 06, 2018
Digital Customer Experience: Making Customer Experience (CX) better
Consumers expect digital services that are personal, self-servicing and available 24/7. For many Utilities providers, the first step toward digital customer experience transformation is delivering a best-of-class, on-demand system for customers to...
Dec 03, 2018
Customer experience platforms in Utilities
The centuries-old utilities model is declining as quickly as digital technology is advancing. First, smart grids began to monitor home-energy usage, generating a massive volume of data-driven insight. Then smart devices allowed customers to control...
Nov 30, 2018
How Technology Platforms & emerging markets are reshaping the Retail CPG industry
With increasing cost pressures and ever demanding consumers, Retail CPG industry is in for some interesting times (to say the least). However, this also presents a huge opportunity for companies to revolutionize the industry. The emerging markets...
Nov 29, 2018
Digitization of Client Onboarding: Transformation from Beginning
Client on boarding (COB) refers to all activities that are performed during the acquisition of new customers and plays an integral role in subsequent interactions during the complete customer lifecycle - ranging from all the mandatory KYC, AML, risk...
Nov 27, 2018
Twin2Twin – a new paradigm in Enterprise Digital Transformation
The digital age is firmly upon us and the traditional industries like manufacturing, and generally all B2B industries, are finding it tough to be market relevant in this new experience economy. Irrespective of the size of the company, some common...
Oct 11, 2018
This Is Why Many Digital Transformation Programs Fail
Of late, there has been a massive shift in focus from building products in isolation to putting the ‘customer’ at the centre and designing products and services keeping in mind customer journeys and their preferences. Organisations are becoming more...Pages
Jan 03, 2017
Mode 1-2-3: A strategic blueprint for securing enterprise competitiveness
We are witnessing a far-reaching disruption in the market driven by three forces: Automation, Cloud and Digitalization. The momentum of change, fuelled by an explosion of data and connected devices, software defined infrastructure and experience and...Nov 29, 2018
Digitization of Client Onboarding: Transformation from Beginning
Client on boarding (COB) refers to all activities that are performed during the acquisition of new customers and plays an integral role in subsequent interactions during the complete customer lifecycle - ranging from all the mandatory KYC, AML, risk...
Apr 21, 2016
What is Digital Infrastructure?
Corporate strategies are now based on digital transformation. Businesses are now focussing on customer engagement/UX, rapid innovation etc. A new class of digital infrastructure is evolving, one which better supports this digital transformation.
Dec 11, 2017
Solving the Digital Transformation Puzzle
Most companies have a digital strategy but very few can translate this into action. In a recent survey, a majority of the respondents were prompt to admit that user experience and design were key priorities in their digital journey. A thorough...
Mar 19, 2018
Digital twins can be the intelligent edge for IoT
It is the Internet of Things, but with an enterprise angle. Take that to mean industry vertical applications, development ecosystems, product design, hardware, deployment and more. This blogs emphasizes on the importance of Digital Twins as an...
Jan 04, 2018
Do you have a Cloud state of mind?
Cloud is bringing about a slow-yet-steady change in the way enterprises view their own existence, in terms of how they operate currently or how they plan to expand globally. Though this is what enterprises plan and strategize to grow, the difference...
Dec 05, 2017
Digital: Not a ‘small change’ for banks
It is said that by 2021, half of the world’s adult population is set to bank digitally. With the number of customer touch points growing, services are going 24/7, collaboration with partners has become essential to innovation and customers are...
Jun 15, 2018
Digital twins: Bridging the gap between industrial assets and the digital world
One of Gartner’s Top 10 Strategic Technology Trends for 2017, digital twins aim to transform the virtual landscape. Many research firms are optimistic about its development, predicting that by 2018, companies who will invest in digital twin...
Jan 13, 2017
Towards A Responsible, Digital Future
This year’s theme at WEF is Responsible Leadership – a truly relevant theme considering the implications of the Fourth Industrial Revolution on societies and businesses alike. How can organizations that are on the road to creating a digital future...