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iCE.X (Intelligent Connected Experience) is a cloud ready carrier grade IoT Device Management Platform for managing tens of millions of devices on a single platform. It gives you the ability to remotely configure, troubleshoot, monitor and repair IoT devices in Smart Home, Small Cell & 5G and other industries.
We focus on improving overall Quality of Experience through AI and ML assisted proactive self- healing, zero touch self-service, and optimizing operations. With the core focus on providing an Intelligent Connected Experience, iCE.X delivers real business benefits of accelerated IoT monetization and newer revenue streams for Telecom and Media (OTT, Satellite TV, Cable), and is easily extended into IoT device management across industries.
HCL’s iCE.X, a cloud-ready IoT Device Management Platform suite is a transformed version of the IP acquired from Cisco. iCE.X is a carrier-grade secure and modular platform which brings powerful set of features, employing advanced AI and ML based analytics, secure device on-boarding, and seamless northbound and southbound interfaces to enable accelerated IoT adoption.
iCE.X is a standard driven, protocol agnostic unified platform seamlessly works with devices such as - Residential Gateways, Set Top Boxes, Home Security Solution, Small Cell, VOIP, IoT Controllers (Industry Specific), IoT Devices and more. iCE.X goes beyond secure, smart, hyper scale device management to drive next level of customer experience and enabling new revenue streams for organizations in Telecom and Media market.
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