-
›
- Careers ›
- Careers in India ›
-
Technical specialist
Job Description
Technical specialist
Job Summary
-
Location: Chennai
-
Project role: Technical specialist
-
Qualification: B Tech
-
Experience: 2.5-5 Years
-
Skills: Network Data
-
No. of positions: 1
Job description:
Midlevel Network engineer L2 (E2.3) -
skills:
Extensive knowledge of LAN and WAN technologies
Hands-on experiences in Data Centre switching, routing, and overlay technologies.
Excellent Exposure to current Leaf>Spine>Leaf architectures, validated designs, and methodologies.
Excellent knowledge of dynamic routing protocols Eigrp, OSPF, iBGP, eBGP.
Excellent exposure to Nexus 2/3/5/7/9K platforms
Excellent exposure to DNS, DHCP & IPAM.
Strong Experience in managing & troubleshooting Nexus/cisco switches with FEX, VPC, VXLAN, VDC's etc.
Experience in security related fields (firewalls, VPN, network access control) Palo Alto, Cisco ASA, CISCO FTD, FMC.)
Experience with Routers, switches, HSRP, VRRP & GLBP redundancy protocols, Firewalls
Strong troubleshooting skills by providing support for any network & security related issues
Experience in monitoring tools like Solar Winds, thousand eye
Experience in Infoblox.
Experience in Wifi products such as cisco, extreme, Nsight, Juniper-mist.
Experience in Load balancers such F5(LTM, GTM)
- To provide support for on call escalations and doing root cause analysis of given issue
- To independently resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards, regulatory requirements and company policies
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases