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insurance nomads
37

Feb 09, 2021

The secret to retaining insurance nomads

Ashutosh Uniyal Associate Vice President, Financial Services, ANZ

Customers are going digital in all aspects of their life, and insurance is no different. Insurance providers must implement smart CRM solutions to keep up with customers’ changing needs and priorities to retain the business they bring for their...
Tech Hour
295
In an ideal world a healthcare ecosystem should provide transparent, ubiquitous and secured access to individual’s health records, which can seamlessly transit between different healthcare players resulting in better coordinated care, competitive...
Profit Planet People
189
Creating and sustaining harmony is important for an organization's growth and encompasses dimensions other than simply generating revenues. With the world under constant threats due to increasing human activity, it is becoming increasingly crucial...
Orchestrating Distributed Network
185

Feb 04, 2021

Orchestrating Distributed Network Transformation for the New Normal

Yatindra Mahajan Practice Head – Networks and Contact Center Services

Traditionally, much like operating systems, cloud computing platforms have provided basic underlying programs to help companies seamlessly access software applications and physical servers from remote locations. While conventional cloud services...
Can ubiquitous access to healthcare data help reduce the surging healthcare cost in the US?
239
Over the last three centuries, the longevity of human life has made some significant strides. The average life of a human in the 1600s was about 40 years. Compared to this, today’s life expectancy stands at a staggering 75+ years. The advent of...
Designing Multi-experience Contact Centers Powered By AI
285

Jan 15, 2021

Designing Multi-experience Contact Centers Powered By AI

Yatindra Mahajan Practice Head – Networks and Contact Center Services

In most cases, poor omnichannel CX strategy ties back to poor execution to boost customer engagement. Organizations have simply bolted on multichannel support in their contact center operations for new channels like social media, web chat, and SMS....
Cloud
84
Cloud isn’t a new phenomenon. But its meaning varies from one CP company to another. When it comes to cloud, organizations find themselves at the crossroads – where do they use the compute or how do they use the compute. These approaches can have a...
Empowering French Enterprises
376
France has aspired to become a "digital republic" and has invested heavily in digital innovation. The French government has supported its digital champions and provides the necessary infrastructure for hyper-innovation. French companies, are now,...
Responsible investing through ESG lens
149

Nov 19, 2020

Responsible investing through ESG lens

Avinash Dave Global Practice Manager, Capital Markets Services, Financial Services

The infamous $100 billion company of 2000, Enron Corporation, was named “America’s most Innovative Company” for six consecutive years before it declared bankruptcy in 2001. It was revealed of practicing systemic and creatively planned accounting...
Leveraging AI/ML-driven Autonomous Networks for Next-Generation Enterprises
75
The promise of enhanced connectivity is the backbone of business innovation as it empowers business leaders to broaden their ambitions towards new products and solutions. This is the only way to ensure a future-ready posture that remains competitive...
Fintech
4,597
FinTechs are exploiting the gap between the financial services and technology. Increasing use of technology for financial services have led to disruption in the traditional financial services. We can see this change from the way traditional banks...
Automation
2,149
AI and Automation, the terms that bring excitement and fear simultaneously on the face of any ma
Blockchain in Healthcare
1,677
Blockchain has added value across the industries. It has previously been used as Bitcoin, and is now being adopted by the healthcare industry. The benefits are multiple and sustainable.
Data driven decision making in the banking industry
1,087
In today’s banking landscape, business is driven by data. Data provides valuable insights for businesses to focus on key areas that need valuable resources such as people and money. 
Risk & Compliance
2,087
This is said that by 2025, there would be fundamental differences in the risk functions pertaining to banking and financial sector in comparison to today and we could see enormous transformation in next ten years than last few decades. This is not...
AI
2,082
Manufacturing is an area where the incorporation of different parts of AI is taking place. AI encompasses a range of technologies that are learned over time, as they are exposed to more data. AI has brought a new dimension which helps analyze data,...
360 point of view of your investment
581

Jun 12, 2020

360° view of your Investments

Rangarajan Rupanarayanan Senior Business Manager

Financial Planning plays a vital role in our life as our future is dependent on the same. Across the globe, most individuals work for at least 30 years starting from age 25. They lead a life style that may or may not match their earnings, without...
LSH
3,129
Predictive analytics has the potential to enhance value-based care for patients while also driving down costs for payers and providers. As value-based care becomes the norm, next gen enterprises need to leverage predictive analytics to improve...

Digital Transformation in BFSI - Who can afford the luxury of 2-speed IT?
Vidya Bhushan - Senior Sales Director - Capital Markets | February 26, 2016
765 Views

Digital Transformation in BFSI industry – The need for integrated transformation

'Customer centricity' of Digital Transformation is often misconstrued with a notion that Digitalization is just about transforming the layer of interaction between firms and its customers - intuitive mobile applications, fancy user interface websites, innovative channels to extend services, etc.


New Direct Capability- IATA initiative
Hrishikesh - Manager | January 13, 2016
564 Views

All global airlines are trying to increase their ancillary revenue in a variety of ways.  Traditionally the majority of the ancillary revenue was generated as change or cancel fees, baggage charges, etc. For generating additional revenue and with a desire to provide better service to its customers, airlines around the world are creating more personalised service offers at a variety of price points to suit different customer profiles.


Digitalisation - Figurative & Quantifiable Dimensions
Arpan Chatterjee - Sales Director - Travel, Transportation and Logistics | December 16, 2015
277 Views

At the cost of repeating myself… ‘What exactly is Digitalisation?’ This certainly seems to be the talk of the town, but is this buzzword a new concept or once again, a fundamental and radical idea, but in a new package? Secondly, assuming for a moment that this is important for today’s business, how does Digitalisation impact the Travel, Transport, Logistics and Hospitality business?