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E&U leading to Data As a Services Business Model
114

Nov 18, 2020

E&U leading to Data As a Services Business Model

Prakash Menon AVP & Industry Principal - Utilities

The last few years have seen the strategic importance of information technology and Internet of things (IoT) growing, which is, in turn, causing an ever-increasing number of business innovations led by digital transformation. Organizations have...
Future of the customer engagement journey in utilities
296
Customer relationship is one of the key parameters of success for any organization. It is a two-way street between the company and its customers. In a relationship, if one party is changing the perception drastically, then others should also change...
AN ENDURING LEGACY
103

Nov 13, 2020

An enduring legacy – a perspective on life & pension industry

Simon Childs Actuarial Specialist, HCL Insurance Business Services

2020 is the year when everything changed. Can the life and pensions industry learn any useful lessons from this most disruptive of years? The world is never going to be quite the same again after the COVID-19 pandemic. Scenarios that seemed very...
Convergence Through the M&E Industry
420

Oct 21, 2020

Convergence Through the M&E Industry

Sanjai Ranganathan Vice President, Media, Entertainment & Publishing Verticals

COVID-19 is disrupting industries worldwide. The media and entertainment (M&E) industry is no exception. The hardest-hit sectors in M&E are those that monetize social/physical interaction—such as live music concerts, cinema, B2B events, and...
Changed Realities in Hospitality Industry post COVID-19
1,442
The global COVID-19 outbreak has affected businesses, especially the travel and hospitality industry, and disrupted the continuity of operations. As we come to terms with the pandemic, industries are grappling the consequences of an economic...
CEM
441
Every aspect of a business stands to gain from the cloud. And CEM is the obvious next step to achieving radically improved productivity and cost-efficiency from cloud adoption.
Fluid CX
329

Jul 27, 2020

Fluid CX: Driving customer engagement in the Experience Economy

Yatindra Mahajan Practice Head – Networks and Contact Center Services

Imagine entering a room full of strangers intending to interact with them. What if you are coming to buy, return, complain, or ask for help? What if one of the strangers turns out to know you well, is super quick with responses and addresses all...
Banking Vision – Uncovering Future
174

Jul 24, 2020

Banking Vision – Uncovering Future

Vimal Jain Senior Business Specialist, Delivery Practice

Since inception Banks have experienced many changes and have come a long way, this is evident from just being a traditional bank (facilitating deposits and loans to customers) to revolutionizing banking experience for customers. Online banking and...
Analytics use cases in Disability Claim management
306

Jul 23, 2020

Analytics use cases in Disability Claim management

Veeraraghavan Kazhiyur Mannar Business Manager- Insurance Practice, HCL Financial Services

Disability claim management is a complex area in the claims value chain. Short Term Disability (STD) and Long Term Disability claims (LTD) constitute the two most important types of disability claims.  These are living benefits and are tied to...
IoT
2,290

Oct 05, 2017

Impact of IoT in CPG sector

Mayank Abrol Deputy Manager, HCL Business Consulting

IoT to many organizations is like house party to teenagers; all teenagers think the others are doing it (hence they should also do it), but nobody is actually doing it in the best possible way. IoT is not a new concept, but just a buzzword in town....
WBEM
1,113

May 07, 2018

Web Based Enterprise Management

Sachin Sharma Technical Manager

WBEM being  a Set of Management and Internet Standard technologies unlike its predecessor which are protocols. It helps WBEM to be more protractible and hence simplify and promote the development of non-aligned platforms, tools, changeable...
Changing dynamic of clinical trials in the post pandemic world
145
The COVID-19 has imposed some unique challenges to the clinical trial community. The pandemic has altered the way clinical trials are conducted with long-lasting effects. Prioritizing patient safety, recruiting new participants into trials, and data...
EPNM
1,489
Cisco's Evolved Programmable Network Manager product has extension options for partners to develop and integrate applications and device packs. HCL has taken the lead to develop non-Cisco (third party) device packs thanks to the long term...
switching to the cloud
207
Switching to cloud with cloud service providers (Amazon, Microsoft, Google), businesses not only save resources but also operate more efficiently.
Analytics use cases in Disability Claim management
306

Jul 23, 2020

Analytics use cases in Disability Claim management

Veeraraghavan Kazhiyur Mannar Business Manager- Insurance Practice, HCL Financial Services

Disability claim management is a complex area in the claims value chain. Short Term Disability (STD) and Long Term Disability claims (LTD) constitute the two most important types of disability claims.  These are living benefits and are tied to...
Big Data
1,849
In the rapidly diversifying retail ecosystem and evermore rapidly changing customer tastes and preferences, the search for the most effective marketing and sales strategy is of monumental significance. Predictive analytics, which marries big data...
Data Mining
945

Apr 08, 2019

Role of IoT and Data Mining in the Tech Industry

Saravana Nallakamu SAP Digital CX Practice Lead

The Internet of Things (IoT) is the network connecting the world of tangibles to that of the intangibles, that is, a network of physical objects connected to the software cloud. With the increasing popularity of IoT, new solutions are designed using...
NPS
1,396
Most people today want to start planning for their retirement life in their early 30s. But the pity is most of them are getting lost in the numerous choices being offered by various pension providers. And many land up with very costly products,...

Understanding the AMP6 Eco-System
Rachit Chawla - Deputy General Manager ? Business Services | August 24, 2015
409 Views

The UK Water Industry, guided by OFWAT, has made considerable progress since its privatization in 1989. The quality of drinking water has vastly improved and the ill effects that wastewater discharges had on the environment has been significantly reduced.  

The latest Asset Management Plan (AMP6) outlined by OFWAT, which would be operational for the duration of 2015-2020, helps companies recalibrate the management of water and sewerage assets, while ensuring that price regulation and enhanced customer and investor expectations are monitored.


Carrier Wi-Fi: A Cost Effective Method for Network & Bandwidth Issues
Banish Bansal - Senior Technical Lead- ERS | February 18, 2015
462 Views

Realizing Carrier Wi-Fi

Mobile data consumption is growing exponentially with the rapid growth of smartphones/tablets and bandwidth-hungry applications (Video/Music Streaming, Rich Media Communication and personal Cloud services, etc.) that they run. Analysts predict that Wireless Data Traffic will increase by 300% in 2017, compared with what it was in 2012.


Patient Recruitment and Retention Strategy for Clinical Trials
Narender Dureja - Associate Vice President | February 4, 2015
302 Views

Considering the different phases in a clinical trial, there is a need for subjects to be enrolled according to the eligibility criteria defined in the study protocol. Holding the involvement of the right patients is a critical barrier for investigators and sponsors. During the conduct phase of clinical trials, sites usually spend most of their time working on patient recruitment, and yet, statistics show that despite this effort, reaching enrollment goals according to the timeline is frustratingly elusive in many studies.