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Insurance Perspective
719

Jun 05, 2020

Resilient Omnichannel Customer Services During the COVID-19 Pandemic: An Insurance Perspective

Neeraj Prasad Chief Operating Officer, HCL Insurance Business Services (IBS)

Today, as a technology organization, we know that omnichannel customer service systems can be developed and launched in as little as 8 weeks. These systems can help prop up back-office operations, help enterprises engage with their customer and...
Making it Seamless and Cost-Effective
382

Jun 05, 2020

Part VII Transfers: Making it Seamless and Cost-Effective

Sidhartha Kumar Global Operations Director & Head of Operations

Over the decades, the UK’s Life and Pensions sector has played a significant role in shaping the nation’s economy by providing critical retirement savings to the general public and protecting companies with much-needed commercial aid. However, much...
Central securities depositories regulation
438

May 18, 2020

Central securities depositories regulation

Vimal Jain Senior Business Specialist, Delivery Practice

CSD’s are currently involved in developing solid frameworks for financial penalties regime, establishing systems and processes to adhere to ECSDA CSDR penalties framework, and while CSD’s continue monitoring settlement graph of participants, there...
SDOH
495
With continuous increase in the healthcare expenditure and the massive shift to value based care. Healthcare organizations are now focused on finding ways to deliver care while factoring in and addressing Social Determinants of Health (SDOH). World...
BFS
2,114

Mar 23, 2020

CCAR - Comprehensive Capital Analysis and Review

Vimal Jain Senior Business Specialist, Delivery Practice

CCAR is a united states regulatory framework governed by Federal reserve to assess, regulate & supervise large US banks that are too big to fail. Post 2008 Global economic crisis/subprime crisis/Recession, resulted in economic collapse of US...
Decarbonizing
335

Mar 06, 2020

Decarbonizing the Grid: Resilience at the Edge

Prakash Menon AVP & Industry Principal - Utilities

Over the last few years, electric grids have been decentralizing, resulting in wider use of distributed resources with energy flow happening bi-directionally as well as laterally. Utility companies are increasingly implementing solutions such as...
Automotive ECU Linkage
364

Feb 03, 2020

How Automotive ECU Linkage for better Track and Trace can save the day

Venkata “Raj” Parchuri AVP and Industry Principal Manufacturing Vertical

Product recall is an expensive proposition for the automotive sector. A solution based on blockchain consortium eliminates this issue by providing a comprehensive ledger version at a VIN level across the automotive value chain. Comprehensive...
AR VR
481
Student enrolment rates have gone up considerably, from 216 million to 380 million in 14 years. With increase in earnings of the working population and easier access to study material, the education industry is thriving. Growing internet penetration...
Healthcare
563
comes to breaking such a triangle by disrupting the status quo. Industries such as commercial aviation and computing went through disruptions which made services affordable, accessible, and better over time. The same is possible for the healthcare...
Digital Customer Experience
732
Consumers expect digital services that are personal, self-servicing and available 24/7. For many Utilities providers, the first step toward digital customer experience transformation is delivering a best-of-class, on-demand system for customers to...
Barriers Breaking
547
Until a few years ago, the retail industry was a fairly straightforward one. Consumer packaged goods (CPG) companies manufactured and distributed products and retailers finally sold them to end customers. Relationships between consumers and the...
Need-for-Cold-Chain-Monitoring-in-Healthcare
1,848
Most of the pharmaceutical products like vaccines, serums, etc. are temperature-sensitive and require special handling once manufactured.
Boost ROI with 365-Degree
487

Sep 05, 2017

How to Boost ROI with 365-Degree Consumer Mapping across the New Purchase Pathway

Amitava Sengupta Executive Vice President - Digital Consulting, Digital and Analytics

Jennie is buying her monthly groceries online. She checks out a pack of organic cereals, really likes one, but it falls a bit outside her budget. She decides she doesn’t really need it. The next day, while on her way to office, she passes by a store...
Digitalized Subrogation
949
Optimized Processes in Claims Lifecycle and Straight Forward Claims Settlement in Fast track are some of the Buzzwords being articulated repeatedly when the Insurers look for improving their Loss Ratio.
Bits & Bytes
1,137

Feb 01, 2017

Bits & Bytes of Connected Automated Driving

Magesh Srinivasan Global Head – Connected Cars & A.I.

Automated driving is going to bring the next big tech revolution in the automotive industry. The R&D teams of various automotive manufacturers are trying to establish a system that can effectively resolve the randomness of reality in everyday...
Application
2,088
Today’s manufacturing environment is highly dynamic and complex. It consists of various stakeholders like multiple suppliers and partners, multiple distribution channels, multiple fulfillment partners, multiple customer types, etc. Decisions have to...
NPS
1,534
Most people today want to start planning for their retirement life in their early 30s. But the pity is most of them are getting lost in the numerous choices being offered by various pension providers. And many land up with very costly products,...
Tech Hour
395
In an ideal world a healthcare ecosystem should provide transparent, ubiquitous and secured access to individual’s health records, which can seamlessly transit between different healthcare players resulting in better coordinated care, competitive...

Artificial Intelligence : Need of the hour and much beyond for Media & Entertainment Industry
Khushboo Gupta - Senior Project Manager | March 10, 2021
357 Views

In current times, Artificial Intelligence and Machine Learning is no more a “good to have”. Rather, it is the “need of the hour” for any industry’s marketing strategy, and the media & entertainment industry is no exception.

The media industry is witnessing a rapid transformation, especially during the COVID-19 Pandemic, and the only way forward to sustain against fierce competition and a huge consumption market in the best possible way is adapting to AI, machine learning, and deep learning.


Shantanu Baruah

Changing dynamics of clinical trials in the post pandemic world
Shantanu Baruah - Senior Vice President | March 9, 2021
275 Views

The COVID-19 has imposed some unique challenges to the clinical trial community. The pandemic has altered the way clinical trials are conducted with long-lasting effects. Prioritizing patient safety, recruiting new participants into trials, and data collection and management are some of the burgeoning issues faced by the clinical trial community. 80% of non-COVID trials have been suspended and trial-management groups are now faced with new uncertainties around re-starting clinical trials. Read the blog to know more about the changing dynamics of clinical trials in the post-pandemic world


Sudip Lahiri

The Reskilling Revolution in Financial Services – The Future of Work
Sudip Lahiri - SVP & Head Financial Services Europe | February 10, 2021
205 Views

As per the findings of the research conducted by HCL in collaboration with the University of St Gallen, the article highlights the factors that are shaping the skill-profile of future-ready workforce in financial services.