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Healthcare
1,203
The only way to find out how Big Data is making the world a better place is by tracing its uses in healthcare. As per HIMSS, the amount of healthcare data being generated is increasing at an exponential rate of 48% a year, hence, healthcare...
Digitalized Subrogation
949
Optimized Processes in Claims Lifecycle and Straight Forward Claims Settlement in Fast track are some of the Buzzwords being articulated repeatedly when the Insurers look for improving their Loss Ratio.
5 Reasons Why: "AI"
1,174
The blog lays out the top five reasons why AI acts as a double edged sword for Cyber Security in Financial Services. Written by Sudip Lahiri, Head of Financial Services for Europe, the blog contends that institutions must be careful to look at AI as...
WEF
666
The 2019 World Economic Forum in Davos, Switzerland offered a melting pot of discussions around the most critical economic, social, and political issues faced by the world.
Heralding
938

Jan 09, 2019

2019: Heralding a new era in financial services

Srinivasan Seshadri EVP & Head of Financial Services

Srinivasan Seshadri, Head of Financial Services for North America writes on what are the major trends to look out for in 2019. Looking at 5 key areas, Srini argues that financial services are making a major leap and building on to the ecosystem...
Energy Saver
437
It’s all about shifting your energy use to take advantage of lower rates especially at night and weekends to drive positive corporate, customer, and environmental benefits utilizing smart energy infrastructure. It will give all residential customers...
Digital Customer Experience
732
Consumers expect digital services that are personal, self-servicing and available 24/7. For many Utilities providers, the first step toward digital customer experience transformation is delivering a best-of-class, on-demand system for customers to...
Customer Experience
624
The centuries-old utilities model is declining as quickly as digital technology is advancing. First, smart grids began to monitor home-energy usage, generating a massive volume of data-driven insight. Then smart devices allowed customers to control...
Bi
1,678

Nov 28, 2018

Data Analytics – Self Service BI Journey

Deepak Kansal SENIOR TECHNICAL SPECIALIST

Utilities have Big Data and it is a huge thing in utilities to analyze those data sets and patterns to really understand there customer behavior pattern, changes in business due to weather, enhance their customer satisfaction ratios, and enhance...
Unbundling
1,918

Jun 28, 2018

Unbundling Financial Services for the Digital Generation

Sudip Lahiri SVP & Head Financial Services Europe

Sudip Lahiri writes on what banks and financial services must do to attract millennial customers. The core idea is to add meaningful value to the everyday lives of the digital-native consumer.
Responsible investing through ESG lens
344

Nov 19, 2020

Responsible investing through ESG lens

Avinash Dave Global Practice Manager, Capital Markets Services, Financial Services

The infamous $100 billion company of 2000, Enron Corporation, was named “America’s most Innovative Company” for six consecutive years before it declared bankruptcy in 2001. It was revealed of practicing systemic and creatively planned accounting...
Next-Generation Enterprises
472
The state of IT infrastructure has drastically changed with networks becoming a critical enabler of modern, digital enterprises. However, the rapid transformation from data center-based design to distributed architecture has not been easy, with...
Data driven decision making in the banking industry
1,213
In today’s banking landscape, business is driven by data. Data provides valuable insights for businesses to focus on key areas that need valuable resources such as people and money. 
Big Data
1,975
In the rapidly diversifying retail ecosystem and evermore rapidly changing customer tastes and preferences, the search for the most effective marketing and sales strategy is of monumental significance. Predictive analytics, which marries big data...
Digital Customer
702
The advent of smartphones, smart appliances, artificial intelligence (AI), and machine learning (ML)-enabled cars has caused a shift in the way customers experience services. With the role of technology in the lives of customers increasing every day...
CEM
571
Every aspect of a business stands to gain from the cloud. And CEM is the obvious next step to achieving radically improved productivity and cost-efficiency from cloud adoption.
The Future of Work
205
As per the findings of the research conducted by HCL in collaboration with the University of St Gallen, the article highlights the factors that are shaping the skill-profile of future-ready workforce in financial services.
Chatbpot
883
While looking for automation possibilities for the key insurance business processes, mostly the repeatable, the cynosure of the insurance industry is shifting toward macro and micro components of the value chain.
Shankar Gopalkrishnan

Automated Cross Border Settlement: A Closer Look at the Automotive Supply Chain
Shankar Gopalkrishnan - Senior Vice President, Manufacturing | September 3, 2019
2674 Views

Over a century ago, the assembly line changed the way automobiles were manufactured. Now, with automotive parts and materials being produced worldwide, the logistics involved in their shipping can be quite complicated. Bogged down by complex paperwork, siloed databases, manual processes, and extensive cross-checking, these international transactions cannot be efficient and more transparent. Automated cross-border settlement processes with the help of blockchain and distributed ledgers is the answer. Read on to find out how these technologies can automate supply chains in the automotive industry.


Ritesh Jain

Reengineering RPA and AI for Digital Banking
Ritesh Jain - Vice President and Head of Automation, Digital Process Operations | August 5, 2019
659 Views

As automation and AI technologies have matured, the financial industry has become one of its major proponents. These organizations are adopting Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions as a way to help them enhance revenue by innovating products faster on increasingly slimming profit margins. Read more..


5G- Transforming the business landscape for future TV and streaming services
Nitin Dwivedi - Deputy Manager | July 29, 2019
767 Views

The 5G network took to the grand stage at CES, MWC, and NAB events earlier this year, confirming its significant potential to enhance the business models for both the telecom as well as the media and entertainment industry. For us, the 5G revolution will augment the outcomes around greater speed, global coverage, gesture-based interactive media, growing sources for revenues and gamified experiences, providing us with an enhanced future.