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Blockchain is the technology that underlies cryptocurrencies like bitcoin and Ethereum. It records transactions on a public, distributed ledger and gets rid of the need for a third party in most cases. The technology is touted as faster and more...
AI and Automation, the terms that bring excitement and fear simultaneously on the face of any ma
Organizations, today, are to adopting new innovative technologies to stay ahead of the competition. One such technology is collaborative robots (cobots), which help manufactures learn about the benefits of sharing the work space by humans and robots...
The Industrial Internet of Things (IIoT) encourages work toward developing more sophisticated technologies in order to transform the manufacturing process and computerize and automate it. The trend is popularly described as Industry 4.0, the fourth...
Big Data Analytics in Manufacturing
Today, data offers fresh multidimensional capabilities and broader horizons to manufacturers. Big Data solutions enable an altogether new dimension of research and trend analysis. Enhancing customer experience by predicting events, risk management,...
Infusing Cultural Intelligence

Oct 17, 2018

Infusing Cultural Intelligence in Analytics to Drive Customer Centricity

David Sogn Associate Vice President – Digital & Analytics

Today, data offers fresh multidimensional capabilities and broader horizons to manufacturers. Big Data solutions enable an altogether new dimension of research and trend analysis. Enhancing customer experience by predicting events, risk management,...

Oct 16, 2018

Evolution of Manufacturing Enterpises and Industry 4.0

Arindam Sen Director, Manufacturing Solutions

Industry 4.0 manufacturing framework has been conceptualized to take the idea of extended enterprise ahead. It breaks the silos within the organization and with the help of cyber physical systems, it takes the collaboration activity and visibility...
Today’s manufacturing environment is highly dynamic and complex. It consists of various stakeholders like multiple suppliers and partners, multiple distribution channels, multiple fulfillment partners, multiple customer types, etc. Decisions have to...
Of late, there has been a massive shift in focus from building products in isolation to putting the ‘customer’ at the centre and designing products and services keeping in mind customer journeys and their preferences. Organisations are becoming more...
Conversational Commerce

Jul 03, 2019

Conversational Commerce

Shiva Mathur Vice President – Customer Success Retail & CPG

The concept of conversational commerce has been around since 2015-16. Today, to go beyond interacting with a customer on an app or via text message, IT companies are building a voice-based retail ecosystem to deliver greater value to the customer....
Sporadic disruptions in insurance industry
Business Disruption is not new, but, simultaneous disruption in different walks of life and across businesses is the new phenomenon that global businesses are trying to position as an opportunity, challenge, or a threat. With never like before...
Data Management

Jan 10, 2018

Master Data Management in Aerospace & Defense: The Way Forward

Roy.T.Davis Industry Principal, Aerospace & Defense

As the volume of structured and unstructured data across your enterprise landscape continues to explode, ensuring real-time access to high-quality master data for your various stakeholders will be crucial. A failure to do so will hinder your ability...
Gamification in insurance
Did you know? Games share certain characteristics with insurance, business and our lives! Significant common characteristics include uncertainty, challenge, chance, choices, goal, relevance, reward, rules and terms of agreement.
Energy Saver
It’s all about shifting your energy use to take advantage of lower rates especially at night and weekends to drive positive corporate, customer, and environmental benefits utilizing smart energy infrastructure. It will give all residential customers...
From manufacturers to warehouses and hospitals to homes, RFID adds visibility to the healthcare supply chain and could become an important tool in empowering the sector to meet the demands of practicing modern medicine
comes to breaking such a triangle by disrupting the status quo. Industries such as commercial aviation and computing went through disruptions which made services affordable, accessible, and better over time. The same is possible for the healthcare...
Allscripts’ acquisition
Allscripts has announced yet and another acquisition, this time it set to acquire Practice Fusion a cloud based EHR platform for $ 100 M. Allscripts is planning to fund this purchase through its existing secured credit facilities and cash balances....
Pharma Research Value Chain
With most pharmaceutical companies’ R&D department struggling at the time, the need of the hour is for pharma companies to enhance technologies driving their research value chain.

Importance of Digital Customer Experience in Tech Industry
Saravana Nallakamu - SAP Digital CX Practice Lead – North America | April 5, 2019

The advent of smartphones, smart appliances, artificial intelligence (AI), and machine learning (ML)-enabled cars has caused a shift in the way customers experience services. With the role of technology in the lives of customers increasing every day, it is safe to say that streamlining business strategies to improve digital customer experience is crucial now more than ever. Digital design and data analytics sectors of a company must work together when it comes to digital customer experience. A few digital experiences can be annoying and sometimes even obnoxious.

Potential Use Cases for Big Data and Analytics in Healthcare Payer Organization
Manmanth Kumar - Deputy Manager - Healthcare Presales and Solutions Group | February 25, 2019

The only way to find out how Big Data is making the world a better place is by tracing its uses in healthcare. As per HIMSS, the amount of healthcare data being generated is increasing at an exponential rate of 48% a year, hence, healthcare organizations are looking for ways to manage and leverage the same.

To better understand the impact of Big Data and analytics, we can segment the healthcare payer organization into three operational areas, i.e., front office, back office, and middle office.

Digitalized Subrogation – A Focal Point for Loss Ratio Improvement
Prasannavenkadesh Sankar - Senior Business Manager | February 14, 2019

Optimized Processes in Claims Lifecycle and Straight Forward Claims Settlement in Fast track are some of the Buzzwords being articulated repeatedly when the Insurers look for improving their Loss Ratio.