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Channel Sufring
Offering anywhere/anytime connectivity to your brand is great but do you know how many of your consumers are actually speaking with you? You may be surprised to learn it’s a much smaller number than you thought (or want). Are you reaping the rewards...

Jul 03, 2019

The role of AR in Shaping the Future of Life Sciences

Anil Tickoo Associate Vice President, Life Sciences and Healthcare

Life sciences industry is looking for compelling use cases where AR can transform patient/customer engagement, make treatment delivery easier for healthcare professionals, and aid advanced research in pharmaceuticals. With its ability to accurately...
Conversational Commerce

Jul 03, 2019

Conversational Commerce

Shiva Mathur Vice President – Customer Success Retail & CPG

The concept of conversational commerce has been around since 2015-16. Today, to go beyond interacting with a customer on an app or via text message, IT companies are building a voice-based retail ecosystem to deliver greater value to the customer....
Years have passed since ‘going digital’ was considered a passing fad. Since then, digital transformation has proven itself to be a key priority for businesses across industries. Digital disruption has driven enterprises to evolve new business models...
Utilities Influence

Jul 03, 2019

How Can Utilities Influence its customer / impact the life style

Prakash Menon AVP & Industry Principal - Utilities

The E&U industry is shifting gears, from complex customer information management systems to customer engagement platforms. E&U companies are eager to reap the benefits of the environmental movement and this enthusiasm is, in turn, shaping...
Future Workspace
As an industry leader, you may have faced scenarios where your team is worried about managing automation in your organization and balancing human-machine co-operation. While the fear of machines replacing humans at work has been there since the days...
HCL Digital Transformation Maturity Matrix is an Assessment/ Index model for the analysis of a CSP’s organization on various tenets of Digital Transformation Journey. It helps customers take an objective view of Current state of the Organization,...
Five Goals
https://community.broadcom.com/blogSecurity professionals like you have gone to significant extremes to keep your IAM operations running like a Tesla in ludicrous mode, but we also know there’s always room for improvement. You can take it to the...
Focus: A leadership superpower

Jun 10, 2019

Focus: A leadership superpower

Martin Burns EMEA Director

Continually asking for things, being promised them, and not getting results is one of the most frustrating situations that leaders experience. Identifying and pursuing the wildly important thing to completion helps to increase team output, de-...
AI Need of the Hour
In current times, Artificial Intelligence and Machine Learning is no more a “good to have”. Rather, it is the “need of the hour” for any industry’s marketing strategy, and the media & entertainment industry is no exception. The media industry...

Nov 28, 2018

Data Analytics – Self Service BI Journey


Utilities have Big Data and it is a huge thing in utilities to analyze those data sets and patterns to really understand there customer behavior pattern, changes in business due to weather, enhance their customer satisfaction ratios, and enhance...

Apr 12, 2019

Rise of Chatbots


A chatbot is loosely defined as a computer program which conducts conversation via auditory and textual methods. It is derived from the word “ChatterBot”, coined by Michael Mauldin in 1994. There are several derivatives – verbot, smartbot...

May 06, 2016

How to Evaluate BlockChain

Robert Eliis Lab Director

This approach angle flaw is specifically in the way evaluators are considering actually what the BlockChain is. There are two ways: the typical approach being a database technology or a new way - an ecosystem.
IoT Hardware Platform for Medical Devices

Sep 07, 2015

IoT in Medical Devices

Neha Thakur Manager

While the Internet has historically been an important communication channel for traditional computing devices such as PCs, tablets and smartphones, the much hyped concept of ‘Internet of Things’ refers to a network of non-traditional computer devi
Virtual Reality: Mix of Hype and Expectations
Over the last couple of decades, we have seen a lot of services and goods becoming digitalized. Now, it’s the turn of experiences. Virtual reality (VR) is a simulated environment in which the user suspends belief and accepts it as a real state.
CVS Health’s
CVS Health’s recent acquisition of Aetna is a blockbuster deal. The two entities will join together to take on companies like Amazon, which is rapidly spreading its wings. CVS can now position itself as a one-stop platform for healthcare solutions....
Empowering French Enterprises
France has aspired to become a "digital republic" and has invested heavily in digital innovation. The French government has supported its digital champions and provides the necessary infrastructure for hyper-innovation. French companies, are now,...
Digital Loyality
The digital channels present a great opportunity for CPG brands to connect directly with the consumers and build lasting relationships, powered by engaging loyalty programs
Vimal Jain

Banking Vision – Uncovering Future
Vimal Jain - Senior Business Manager, Capital Markets practice, HCL Financial services | July 24, 2020

Since inception Banks have experienced many changes and have come a long way, this is evident from just being a traditional bank (facilitating deposits and loans to customers) to revolutionizing banking experience for customers. Online banking and Mobile banking services has made the life of people much easier and flexible. As we enter 2020, banks are continuously innovating to withstand competition from other private banks as banking customers expect cutting-edge services. 

Analytics use cases in Disability Claim management
Veeraraghavan Kazhiyur Mannar - Business Manager- Insurance Practice, HCL Financial Services | July 23, 2020

Disability claim management is a complex area in the claims value chain. Short Term Disability (STD) and Long Term Disability claims (LTD) constitute the two most important types of disability claims.  These are living benefits and are tied to time duration.  The benefit has to be paid until the disability ceases and a period review needs to be happening for closure. 

This blog evaluates some of the use cases for getting better insights on the claims being processed and also for predicting some of the risks that the claims may pose.

Abhishek Ramavat

Aerospace and Defense Compliance 2.0- Greater Focus on Risk-based Security, CCM, and Blockchain
Abhishek Ramavat - GM and Practice Lead EMEA - GRC | July 9, 2020

Traditionally, global aerospace and defense organizations have relied on country-level compliance processes and IT delivery, resulting in siloed data and lack of centralized visibility with minimal data sharing. The same has resulted not only in non-standardized information management but has also increased IT costs and redundancy, along with poor visibility into the efficacy of compliance programs across geographies.