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Data hack, theft, or infringement are major issues which cannot be ignored when it comes to drug development. Trained professionals or hackers determine and manipulate vulnerabilities in a computer system and/or network to gain unauthorized access...
Cross-border Settlement
Over a century ago, the assembly line changed the way automobiles were manufactured. Now, with automotive parts and materials being produced worldwide, the logistics involved in their shipping can be quite complicated. Bogged down by complex...

Aug 05, 2019

Reengineering RPA and AI for Digital Banking

Ritesh Jain AVP and Head of Automation

As automation and AI technologies have matured, the financial industry has become one of its major proponents. These organizations are adopting Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions as a way to help them enhance...
5G Thumbnails
The 5G network took to the grand stage at CES, MWC, and NAB events earlier this year, confirming its significant potential to enhance the business models for both the telecom as well as the media and entertainment industry. For us, the 5G revolution...

Jul 11, 2019

What’s All the Buzz About?

Dale Conwell Vice President

From coffee to caffeinated energy drinks, our appetite for a jolt of energy during our workday is part of our history and everyday rituals. Entire industries are built on the behavior. Quantitative evidence aside, how long were you willing to...
Channel Sufring
Offering anywhere/anytime connectivity to your brand is great but do you know how many of your consumers are actually speaking with you? You may be surprised to learn it’s a much smaller number than you thought (or want). Are you reaping the rewards...

Jul 03, 2019

The role of AR in Shaping the Future of Life Sciences

Anil Tickoo Associate Vice President, Life Sciences and Healthcare

Life sciences industry is looking for compelling use cases where AR can transform patient/customer engagement, make treatment delivery easier for healthcare professionals, and aid advanced research in pharmaceuticals. With its ability to accurately...
Conversational Commerce

Jul 03, 2019

Conversational Commerce

Shiva Mathur Vice President – Customer Success Retail & CPG

The concept of conversational commerce has been around since 2015-16. Today, to go beyond interacting with a customer on an app or via text message, IT companies are building a voice-based retail ecosystem to deliver greater value to the customer....
Years have passed since ‘going digital’ was considered a passing fad. Since then, digital transformation has proven itself to be a key priority for businesses across industries. Digital disruption has driven enterprises to evolve new business models...
Cisco's Evolved Programmable Network Manager product has extension options for partners to develop and integrate applications and device packs. HCL has taken the lead to develop non-Cisco (third party) device packs thanks to the long term...
Big Data
In the rapidly diversifying retail ecosystem and evermore rapidly changing customer tastes and preferences, the search for the most effective marketing and sales strategy is of monumental significance. Predictive analytics, which marries big data...
Responsible investing through ESG lens

Nov 19, 2020

Responsible investing through ESG lens

Avinash Dave Global Practice Manager, Capital Markets Services, Financial Services

The infamous $100 billion company of 2000, Enron Corporation, was named “America’s most Innovative Company” for six consecutive years before it declared bankruptcy in 2001. It was revealed of practicing systemic and creatively planned accounting...
5 Reasons Why: "AI"
The blog lays out the top five reasons why AI acts as a double edged sword for Cyber Security in Financial Services. Written by Sudip Lahiri, Head of Financial Services for Europe, the blog contends that institutions must be careful to look at AI as...
Internet of Things
IoT- The Internet of Things has been the most influential “thing” in the Pop culture of Internet (since internet, if I may) since 2015. From smart TVs, wearables, Online shopping suggestion lists, smart fridge, connected health, power systems around...
Mobile first

Sep 18, 2017

Mobile first to AI first : The New Approach

Santosh Kumar Head – Fintech innovation

In last couple of years, there had been a huge push for digital across financial services. Banks needed to re-imagine their products and services keeping customers at the centre of design, i.e. adopting a customer centric approach to design and...
HCL Digital Transformation Maturity Matrix is an Assessment/ Index model for the analysis of a CSP’s organization on various tenets of Digital Transformation Journey. It helps customers take an objective view of Current state of the Organization,...

Oct 13, 2017

FINTECH – A Paradigm Shift in Financial Services

Tanmoy Bhattacharjee Practice Director, Retail & Corporate Banking

FinTech – a creative leverage of emerging technology to define a new Art of the Possible for the BFSI industry – appears to be approaching lifecycle maturity. Focus areas are getting sharply defined and evolving engagement models between FinTechs...
Internet Of Things

Jan 10, 2018

How IoT will Revolutionize Supply Chain Management

Pranav Kumar Tayal PROJECT MANAGER – Supply Chain Practice, HCL

The combination of mobile computing, analytics, and cloud services, all of which are powered by the Internet of Things (IoT) is changing how delivery and fulfillment companies are conducting their operations. It helps beyond the obvious supply chain...

Responsible investing through ESG lens
Avinash Dave - Global Practice Manager, Capital Markets Services, Financial Services | November 19, 2020

The infamous $100 billion company of 2000, Enron Corporation, was named “America’s most Innovative Company” for six consecutive years before it declared bankruptcy in 2001. It was revealed of practicing systemic and creatively planned accounting fraud. It also caused dissolution of its auditor’s, Arthur Andersen. Enron was part of the respected Domini 400 Social Index, and the also nation’s oldest socially responsible fund – Pax World Balanced Fund had it as top holding. So, how did ethical investing professionals got entangled with such an unethical company? This had made Social-Responsibility Investing (SRI) Funds community to revisit the drawing board and do a postmortem. Concerns were raised on the accounting practices, roles of Auditors and Board members. The caveat to investor was that just because a company shows up on the SRI index does not mean it is a good investment. Calvert SRI Fund was holding Enron in its portfolio even though they had raised the concerns to Enron on its environment impact and human-rights concern as Enron officials showed willingness to address the problems. It had eroded investment value for many of the investors.

Till today even though there has been increase in vigilance, cautiousness, and regulations, the scandals continue to happen on regular basis. Due to unethical cases getting reported on regular basis, the investors are increasingly looking to align themselves with companies they believe are transparent in their business practices and serve a greater social purpose. While ideally there are no perfect companies, the need is to look for business those are heading in right direction while positively investing in Environmental, Social and Governance (ESG) ensuring their sustainability and improved ethical impact over the long term.

E&U leading to Data As a Services Business Model
Prakash Menon - AVP & Industry Principal - Utilities | November 18, 2020

The last few years have seen the strategic importance of information technology and Internet of things (IoT) growing, which is, in turn, causing an ever-increasing number of business innovations led by digital transformation. Organizations have turned away from product-based offerings toward complex and service-oriented business models. As data capabilities are increasing exponentially, they are also causing data-driven innovations in business models and making digital transformation a central component of the business models. Also, research points to an increase of data-driven innovations in commercial and non-commercial fields. The development of data-driven business models (DDBMs) is being driven by this trend and is seeing growing importance in research as early as 2016 by Schüritz and Satzger.

The energy and utility (E&U) sector seem to have gained a better understanding of how to generate new data-driven business models in the wake of an ongoing digital transformation. While data is a key resource, generating value from data visualization is a challenge for innovating data-driven business models. HCL’s Energy and Utility Data Analytics team is exploring the possibility of designing a data and insights-based advanced analytics platform. A PaaS that can support the design process of data-driven business models is a crucial element in connecting data to value propositions. The Data Integration Group (DIG) connects two key elements of the business model– key resources and value proposition– through specific functions based on business needs such as asset performance, load forecast, and capacity planning.

Know more about the DIG's capabilities here.

Future of the customer engagement journey in utilities
Kamal Arora - Associate General Manager | November 17, 2020

Customer relationship is one of the key parameters of success for any organization. It is a two-way street between the company and its customers. In a relationship, if one party is changing the perception drastically, then others should also change to maintain the status quo. In the last few years, the utilities customer’s expectations have changed a lot, and they are interested in receiving personalized digital notifications, energy-saving ideas, and omnichannel communication. The eco-friendly customer also wants to take control of their energy usage and has ideas for maximizing their usage of green energy. On top of this, emerging business models such as EV charging, DERs, microgrids, and connected homes etc., are forcing utilities to offer innovative solutions and experiences for their millennial customers.