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Changed Realities in Hospitality Industry post COVID-19
2,015
The global COVID-19 outbreak has affected businesses, especially the travel and hospitality industry, and disrupted the continuity of operations. As we come to terms with the pandemic, industries are grappling the consequences of an economic...
CEM
571
Every aspect of a business stands to gain from the cloud. And CEM is the obvious next step to achieving radically improved productivity and cost-efficiency from cloud adoption.
Fluid CX
438

Jul 27, 2020

Fluid CX: Driving customer engagement in the Experience Economy

Yatindra Mahajan Practice Head – Networks and Contact Center Services

Imagine entering a room full of strangers intending to interact with them. What if you are coming to buy, return, complain, or ask for help? What if one of the strangers turns out to know you well, is super quick with responses and addresses all...
Banking Vision – Uncovering Future
297

Jul 24, 2020

Banking Vision – Uncovering Future

Vimal Jain Senior Business Specialist, Delivery Practice

Since inception Banks have experienced many changes and have come a long way, this is evident from just being a traditional bank (facilitating deposits and loans to customers) to revolutionizing banking experience for customers. Online banking and...
Analytics use cases in Disability Claim management
469

Jul 23, 2020

Analytics use cases in Disability Claim management

Veeraraghavan Kazhiyur Mannar Business Manager- Insurance Practice, HCL Financial Services

Disability claim management is a complex area in the claims value chain. Short Term Disability (STD) and Long Term Disability claims (LTD) constitute the two most important types of disability claims.  These are living benefits and are tied to...
Aerospace and Defense
388
Traditionally, global aerospace and defense organizations have relied on country-level compliance processes and IT delivery, resulting in siloed data and lack of centralized visibility with minimal data sharing. The same has resulted not only in non...
Digital Workforce
376
In this era of digitally disrupted economy, Insurance is one such industry which is seeing a huge spike in investment of both time and resources for the optimization of their processes via automation, which at the end of the day would enhance their...
360 point of view of your investment
798

Jun 12, 2020

360° view of your Investments

Rangarajan Rupanarayanan Senior Business Manager

Financial Planning plays a vital role in our life as our future is dependent on the same. Across the globe, most individuals work for at least 30 years starting from age 25. They lead a life style that may or may not match their earnings, without...
Smart Equipment Maintenance
288
Organizations in the mining, oil and gas, and natural resources sectors are under constant pressure to maintain production uptime. With market volatility in the wake of the COVID-19 pandemic, organizations are heavily interdependent on global supply...
Digital Twin
2,225
One of Gartner’s Top 10 Strategic Technology Trends for 2017, digital twins aim to transform the virtual landscape. Many research firms are optimistic about its development, predicting that by 2018, companies who will invest in digital twin...
WBEM
1,301

May 07, 2018

Web Based Enterprise Management

Sachin Sharma Technical Manager

WBEM being  a Set of Management and Internet Standard technologies unlike its predecessor which are protocols. It helps WBEM to be more protractible and hence simplify and promote the development of non-aligned platforms, tools, changeable...
Gartner
673
HCL Digital Transformation Maturity Matrix is an Assessment/ Index model for the analysis of a CSP’s organization on various tenets of Digital Transformation Journey. It helps customers take an objective view of Current state of the Organization,...
Automation
2,384
AI and Automation, the terms that bring excitement and fear simultaneously on the face of any ma
VR IoT
2,750
Tech Giants have invested heavily in building IoT platforms and OEMs have launched AR/VR headsets providing some very unique consumer experiences. While IoT devices collect billions of real-world data points for analysis and visualization, VR/AR is...
Navigating the M&E Landscape
19

Sep 15, 2021

Navigating the M&E Landscape: A Case for Collaboration

Vivek Prabhu Industry Partner and Sales Leader - Telecom, Media and Entertainment

Our lives have been transformed unimaginably by the COVID-19 pandemic. As we struggle to cope with the “new normal”, and what it means for us, our changing habits, needs, and demands have impacted businesses. New complexities seem to disrupt global...
360 point of view of your investment
798

Jun 12, 2020

360° view of your Investments

Rangarajan Rupanarayanan Senior Business Manager

Financial Planning plays a vital role in our life as our future is dependent on the same. Across the globe, most individuals work for at least 30 years starting from age 25. They lead a life style that may or may not match their earnings, without...
Barriers Breaking
547
Until a few years ago, the retail industry was a fairly straightforward one. Consumer packaged goods (CPG) companies manufactured and distributed products and retailers finally sold them to end customers. Relationships between consumers and the...
Digital Thinking beyond technology investments
770
The future digital operating model - Part 1 ‘Banking is necessary, banks are not.’ -- Bill Gates
Vivek Prabhu

Navigating the M&E Landscape: A Case for Collaboration
Vivek Prabhu - Industry Partner and Sales Leader - Telecom, Media and Entertainment | September 15, 2021
19 Views

Our lives have been transformed unimaginably by the COVID-19 pandemic. As we struggle to cope with the “new normal”, and what it means for us, our changing habits, needs, and demands have impacted businesses. New complexities seem to disrupt global markets every month, and companies are in a constant race to address the ever-changing technological and regulatory requirements.


Shiva Mathur

Re-imaging NEXT generation digital transformation through business sustainability
Shiva Mathur - Vice President – Customer Success Retail & CPG, HCL Technologies | September 9, 2021
43 Views

Today, enterprises demand a seamless and sustainable amalgamation of their business and IT functions to create an agile, flexible, and scalable operating model. With customer-centricity at the focal point, retail and CPG organizations are undergoing a paradigm transition and business sustainability is a priority. The objective to achieve operational excellence while driving sustainable and eco-friendly growth still largely remains unattained for the retail and CPG industry, worldwide. The burning need for such growth in the backdrop of climate change, waning biodiversity, and depleting resources necessitate urgent action from these companies.


Transforming Lending Solutions for Enhanced Customer Experience
Armand Massie - US Lead - Mortgages | August 3, 2021
77 Views

The face of lending has changed ¾ from large banks and financial institutions to online consumer and lenders. With the pandemic mandating social distancing and lockdowns, businesses and individuals are looking for lenders that can perform the borrowing journey remotely and faster than before. And the competition is going digital. The global digital lending platforms market is already worth USD 4.87 billion and is poised to grow at a CAGR of 24% between 2021 and 2028. For traditional lenders, the competition now is with technologically advanced firms apart from big lenders.