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While looking for automation possibilities for the key insurance business processes, mostly the repeatable, the cynosure of the insurance industry is shifting toward macro and micro components of the value chain.
Digital Business Platforms
Strategy, culture, and technology are the three key parts to think about how to build the platform. For retailers, the key to success will be the ability to sit down with the business and have them admit that they didn’t know what they should be...
Transforming Retail with Cognitive IoT

Aug 03, 2018

Transforming Retail with Cognitive IoT

Soumyajyoti Sinha Ray Global Engagement Manager

Cognitive IoT enables retailers to learn from, and infuse intelligence into, physical stores and supply networks to transform the retail value chain and enhance customer experience.

Jul 12, 2018

Demand sensing and Inventory Optimization

Arindam Sen Director, Manufacturing Solutions

Demand sensing is a new technique of forecasting. This technique uses mathematical methods on real-time information to calculate a forecast of demand with higher accuracy. The higher accuracy of demand sensing reduces forecast error by a significant...
Voice Interaction
As value-based healthcare gradually replaces the traditional fee-for-service model, enhanced patient health outcomes will inevitably help HCPs. A study from 2016 unearthed that physicians spend nearly 50% of their time in office on paperwork....
AI-powered cybersecurity systems will not be replacing humans, but empowering them in order to survive the sophisticated and increasingly intelligent attacks. In order to get the most out of AI in cybersecurity, the pharma industry needs to...
Augmented Reality
In a world where various complexities are overcome by technological advancements, the aerospace domain/industry is pushed to think of alternative remote training methodologies to equip their professionals with necessary theoretical and practical...
Cold Chain

Jun 28, 2018

Cold Chain Logistics in Pharma

Harjotsingh Chance Senior Executive, Life Sciences- Business Solutions Group

The main ingredients for maintaining a cold chain are effective digital communication and data collection. The complete integration of the entire supply chain processes, linking them to the data supporting regulatory needs and quality considerations...

Jun 28, 2018

Unbundling Financial Services for the Digital Generation

Sudip Lahiri Head - Financial Services, Europe

Sudip Lahiri writes on what banks and financial services must do to attract millennial customers. The core idea is to add meaningful value to the everyday lives of the digital-native consumer.
As complete risk prevention is not possible, financial institutions need to be more vigilant towards risk events and reduce their impact. IT firms can provide the solutions by designing risk models which detect risk event when they take place and...
Bot is software which is intended to systematize tasks such as booking tickets, tracking of cargos, requesting a rates etc. The chatbots are capable of thought-provoking human conversation and give the feel as if you are interacting with a human....
Customer Contact Center Automation
The challenges for contact centers are immense. However contact centers of today can overcome these challenges, provided they stay ahead of the innovation curve and evolve to stay relevant with time. The key is to make the best use of both human...
Cold chain
The global IT spending in cold chain logistics market are now increasing at tremendous rate Operative management of temperature-sensitive products ,Stringent regulatory and compliance norms and the need to enhance connectivity and reduce energy...
Digitalized Subrogation
Optimized Processes in Claims Lifecycle and Straight Forward Claims Settlement in Fast track are some of the Buzzwords being articulated repeatedly when the Insurers look for improving their Loss Ratio.
In this blog we explain how the once key skills, which ruled the retail sector are becoming obsolete. Advertising, PR, Market Surveys, Pricing, Branding, Supply Chain Management, the pillars of retail industry which were dominated by people...
The Industrial Internet of Things (IIoT) encourages work toward developing more sophisticated technologies in order to transform the manufacturing process and computerize and automate it. The trend is popularly described as Industry 4.0, the fourth...
Enabling OTT Landscape

Aug 02, 2016

The Future of Content Consumption: Navigating the OTT Landscape

Anil Ganjoo Corporate Vice President & Head Telecom, Media & Entertainment

Over the top providers have shifted content consumption patterns creating an epochal shift in the Media & entertainment industry. Can the industry catch up with customer expectations?
DevOps for Banking

Mar 31, 2016

Why DevOps is Important for Banks? - II

Santosh Kumar Head – Fintech innovation

This is in continuation to my previous blog on Why Devops is important for Banks

AI & RPA in Energy & Utilities
Prashant Dixit - Specialist | November 26, 2018

The Utility industry is shifting from a highly traditional, regulation-driven marketplace to an advanced technology-driven environment. For Infrastructure optimization and supply-demand balance, use of the smart devices has increased exponentially in the last two decades. 
This blog talks about how AI and RPA are revolutionizing E&U enterprises to overcome the inertia of huge operations and disruptions and providing the boost in the ponderous environment where the need of the change is the only thing which is constant.

Improving Overall Equipment Effectiveness (OEE)- The Smart Factory Journey!
Sidhartha Bala - Senior Business Manager | November 22, 2018

Achieving 100% productivity of equipment on the manufacturing factory floor is nearly impossible. This is why calculating the overall equipment effectiveness (OEE) is crucial.

OEE can enable manufacturers to improve processes, consistency, quality, and productivity, thereby resulting in bottom-line savings.

The Internet of Things (IoT) can help manufacturers identify and take corrective action in order to improve OEE. Indeed, OEE has emerged as a best practice to translate data from various sources into numbers that help manufacturers to direct resources for issue resolution and output improvement.

OEE categorizes sources of manufacturing productivity loss into three categories — availability, performance, and quality.

While availability compares the time an equipment is available with the time it should be up and running, performance measures the ideal and optimal operating speeds of line or components. Quality quantifies products that fail to meet standards.

Additionally, predictive maintenance can help avoid downtime, thus improving the MTTR. Constant monitoring of production lines using IoT-enabled equipment can lead to improved quality, whereas reminders for predictive maintenance can lead to optimal performance. These factors can help in the creation of smart factories.

How the Future of Banking Will Look Like
Vikas Bansal - Regional Sales Director, FS - Americas | November 20, 2018

The current prevalence of digital banking is largely focused on the Customer Acquisition and Customer Experience domains. In future, this will evolve to a more holistic ‘financial wellbeing’ focus with banks potentially becoming utility players providing an infrastructure that is unburdened from legacy architecture and processes. 

Get! Set! Smart! - Importance of IoT in the manufacturing world
Pujitha Bandi - TECHNICAL SPECIALIST | November 20, 2018

The next industrial revolution is already here. The Internet of Things (IoT) is the answer to the question on what could come next after automated machines and smart computers. The manufacturing industry is at the forefront of adopting IoT, far ahead of other industries. The fourth industrial revolution has Industrial IoT (IIoT) as the backbone, enabling machines to take care of themselves. It is difficult to fathom the scope and size of the changes this revolution can bring. 

IIoT helps manufacturing companies to get real-time visibility into the state of their machinery, the quality of material being processed, the number of hours the machine was operating, and fuel utilization. Machine-to-machine (M2M) interactions can also be made possible when IIoT is implemented. 

This blog post lists use cases, including in manufacturing operations and asset management, among others. It also discusses the challenges to be addressed while adopting IIoT. 

Risk & Compliance in Banking & Financial Services
Sunder Singh - BUSINESS ANALYST, Apps & SI, Australia | November 15, 2018

This is said that by 2025, there would be fundamental differences in the risk functions pertaining to banking and financial sector in comparison to today and we could see enormous transformation in next ten years than last few decades. This is not only due to technology advancements but majorly driven by threats posed by the technology adoption at large scale and regulation pushed to protect the end customers’ interest caused due to cyber threats & inappropriate business practices. 

Manufacturing and Artificial Intelligence
Pradeep Verma - GROUP MANAGER | November 15, 2018

Manufacturing is an area where the incorporation of different parts of AI is taking place. AI encompasses a range of technologies that are learned over time, as they are exposed to more data. AI has brought a new dimension which helps analyze data, learn from it, and then make decisions or provide output.  
There is also no question that AI beholds the key to future success and growth in manufacturing. Engineering and R&D face major challenges – productivity, efficiency, budget constraints, and number of designs that can be considered. To overcome these, design goals, parameters for materials, manufacturing methods, and other details can be incorporated into the software which works on all possible combination of these input variables and suggested designs. These are further improved by each iteration, since ML comes into play. However, there is a long way to go for full adaption and the vision to be fully realized. 

AI Transformation in Transport Industry
Jegan Umapathy - Senior Consultant | November 13, 2018

Automation with AI is a transformation of transportation within the city. AI also can be used to help predict maintenance events and diagonise problems. A mechanic can use data from sensors in the vehicle to make a diagnosis. 

Blockchain in Manufacturing Industry
Karan Dhawan - Technical Lead | November 8, 2018

Blockchain is the technology that underlies cryptocurrencies like bitcoin and Ethereum. It records transactions on a public, distributed ledger and gets rid of the need for a third party in most cases. The technology is touted as faster and more secure by advocates and is being tested for everything including Finance, Health records, and Supply chain. Read More..

Automation and AI’s Role in Manufacturing Industry
Ishmeet Anand - LEAD CONSULTANT | November 8, 2018

AI and Automation, the terms that bring excitement and fear simultaneously on the face of any manufacturer today, post a pertinent question to the manufacturing Industry, Is the future exciting or scary, the answer to which will be discovered in coming years but will it be adventurous? For sure. From history, we have learnt that change is inevitable and it should be accepted ecstatically.

Servitization in Manufacturing: Collaborative Robots – Cobots
Surojit Neogi - GROUP TECHNICAL MANAGER | November 5, 2018

Organizations, today, are to adopting new innovative technologies to stay ahead of the competition. One such technology is collaborative robots (cobots), which help manufactures learn about the benefits of sharing the work space by humans and robots in a safe way and with major benefits apart from the cost. Cobots excel because they can function in areas previously occupied only by their human counterparts. These are safely deployed with well-designed features like force feedback and collision detection. Along with being less expensive and with inbuilt safety features, cobots do not have downtime issues and are quite flexible.  We have seen cobots in movies in early ’90s. The specific ability of cobots are process monitoring and taking any necessary actions within the shortest duration. It is not like the traditional robots which are placed in a separate secured place engaged in jobs which require huge efforts.