The next-generation patient engagement portal (PEP) will track patient journeys from end to end. Automated health chatbots will become an integral functionality of PEPs. Healthcare organizations will be able to use artificial intelligence (AI) to deliver personalized, compliant, and intelligent healthcare information naturally and conversationally. Telehealth/eHealth, another aspect of PEP will use telecommunications and virtual technology to deliver healthcare sans the traditional setup. This also includes virtual home healthcare to aid chronically ill patients with guidance on certain procedures from providers. Healthcare providers can use mobile health technology to access clinical information, communicate with patients, and offer real-time solutions. Patients can also utilize mHealth to access their clinical data through mobile-enabled patient portals and communicate with care givers.
- Industry Left Col
- Industry Right Col