Next Generation Workplace Services
As millennials represent a large chunk of the present workforce, it is in the best interest of organizations to learn how to onboard and retain them. A smart, agile, scalable and collaborative workplace environment has become an imperative for attracting the Gen Y. Most organizations have been quick in embracing enterprise mobile enablement, BYOD (Bring Your Own Device), and cloud computing to unleash new levels of agility and productivity, reshaping the workplace experience.
HCL envisages a new age workplace for your organization and strives to offer infrastructure services which are sensitive to the user profiles. It offers professional, consulting, and operational services to transform Bring Your Own Device (BYOD), mobility, desktop delivery, collaboration, enterprise networks, end user experience management, and user support environments. HCL’s vision for revolutionizing workplace services has empowered high-performing workplaces in over 130 businesses worldwide. HCL’s solutions aim at enhancing user satisfaction, freedom, and productivity while optimizing the return on investment in workplace technologies. End users can consequently, look forward to increased automation and collaboration. Further, our offerings ensure rightsized infrastructure and support while improving the monitoring of the workplace environment, thereby reducing incident and problem tickets.
HCL’s solutions which enable an intelligent workspace and boost business agility include:
- HCL Profile Kaleidoscope:A user profile assessment tool which facilitates the development of a modern workspace.
- HCL Mobility Enablement Suite:Creates a mobile workplace for your organization that covers each aspect of mobility.
- HCL Workblaze: Our user Experience Management solution that focuses on objectively and scientifically quantifying true end user experience by using active workplace analytics and big data, and transforms the paradigm of the workplace support model into a proactive, user experience centric one.
- HCL Optibot: : An end user enablement suite of products and services that helps in increasing end user experience without increasing the cost. HCL OptiBot helps in Shift Left, i.e. from reactive to proactive, saving time and removing challenges associated with troubleshooting and repairing system failures.
- HCL MyWorkplace: A device and app data unification portal allowing users access to workspace without a device or app.
- HCL Intellizone: An innovative, interactive, and approachable walk-up zone which resolves end user issues.
- TITEN: Our windows 10 migration framework which aims at providing end-to-end services related to enterprise Windows 10 OS migrations. TITEN focuses on enhanced migration speeds and reduction in errors by leveraging best in class tools and HCL’s best practices. TITEN has been developed taking user centric approach for augmented end user experience. DRYiCE Lucy: Our virtual IT service desk agent based on cognitive computing. With Lucy we envision a service desk that offers an industry-leading user experience with unmatched accuracy delivered consistently in the most cost effective manner.
Unify a mobile workplace and ensure secure, remote access to it by deploying HCL’s MyWorkplaceTM
Deliver quick, intelligent IT issue resolution through HCL’s IntellizoneTM – an interactive walk-in zone
HCL’s TITEN migration suite enables enterprises to seamlessly transition to Windows 8/10 with minimal risk
HCL’s DRYiCE Lucy is a smart virtual assistant based on IBM’s groundbreaking AI, Watson
HCL Profile Kaleidoscope
HCL’s Kaleidoscope helps you establish the workplace of the future