Offers an extended cost-effective and scalable management platform.
HCL’s Artist 360° helps in reimagining brand presence, contributing up to 20-30% in revenues.
HCL’s Customer Centricity helps increase website traffic by identifying customer needs.
Leverages CSAT, survey, and subscription analytics to evaluate performance and pricing
Enables financial analysis, channel and marketing ROI, and consumer share.
Evaluates and monitors social media activity for identifying target communities.
Social Customer Relationship Management
Gleans, aggregates, transforms, and cleanses data from multiple sources.
Consumer Data Ingestion