Relationship Beyond the Contract | HCL Technologies

Bootstrap Fixed Navigation

Relationship Beyond the Contract

Section 1 for Special pages

THE RELATIONSHIP BEYOND THE CONTRACT ENGAGEMENT MODEL

In today's uncertain world, not even the best contract can capture what will change tomorrow. A contract can only convert to business advantage through a value centric relationship.

trust

TRUST, TRANSPARENCY & FLEXIBILITY

Creating an environment of trust through transparency and flexibility

Our belief in the values of trust, transparency, flexibility and value-centricity, fuelled by our philosophy of 'Employees First', ensures the continued pursuit of our customers' best interests.

From helping the world's largest aircraft take off on time, to fixing process loopholes that not only save, but help generate millions of dollars, Ideapreneurs are transforming global businesses one relationship at a time.

VALUES

  • Employees First
  • Trust, Transparency, Flexibility
  • Value Centricity

BEHAVIOR

  • Intrapreneurship
  • Seed
  • Nurture
  • Harvest

OUTCOME

  • Relationship Beyond the ContractTM in a 21st Century Enterprise

Ideapreneurship has resulted in 20,000+ ideas being implemented by customers to generate USD 1.8 BN value Beyond the Contract.

At HCL, we don't use contracts to save our skin. We believe in putting our own skin in the game. 'Relationship Beyond the Contract' doesn't simply define our positioning or identity, it's a spirit that's alive in our 110,000+ Ideapreneurs who chase a shared goal of improving our customers' business through everyday innovation.

left
"With the creation of cXstudio, HCL stepped in and tried to get it going on together with us which you would normally not expect from a supplier right away."

RICK MACKAY

IT Director,
Aegon Netherlands
left
"The key thing is that HCL is always trying to do the best for us and they're completely flexible and open in the approach they work. And on top of that, they've got the dedication to do the job well."

CRAIG PARTINGTON

Senior Vice President, CIO,
Tech Data
left
"Today we have a more robust collaboration and HCL goes Beyond the Contract and comes up with innovation and deliverables that are even further than the expectations and what is there in the contract."

TORBEN HØEG BONDE

Senior Vice President, CIO,
Vestas
left
"I think the most important aspect that goes beyond the contract is the readiness and the flexibility. This is the key point where HCL team now has been Beyond the Contract."

TIZIANO TOSCHI

Senior Vice President –  Global R&D,
Electrolux
left
“What HCL has done very proactively, and also gone beyond that, is helped us identify new opportunities.So that's really helping us and we really feel that HCL has added value in terms of going beyond what is really defined in the contract.”

NITIN CHALKE

Managing Director – India,
Eaton
left
“Through that entire journey, the relationship has been collaborative, flexible, based on trust, from working hand-in-hand on programs to providing critical input to products and optimizing our opportunity for success in the market.“

ROSE SCHOOLER

Vice President, Internet of Things Strategy,
Intel Corporation
left
“The nature of the project and scale of deployment required the team through the nights and over the weekends. This was a very large project, and such a project has many setbacks and bumps in the road. We solved them successfully, but we couldn’t have done it without HCL being right with us in our journey and being very flexible in their response to any issues that arose.“

DAVID GUISE

Former Chief People Officer,
Woolworths
Values

In today's uncertain world, not even the best contract can capture what will change tomorrow. A contract can only convert to business advantage through a value centric relationship.

abc

TRUST, TRANSPARENCY & FLEXIBILITY

Creating an environment of trust through transparency and flexibility

Our belief in the values of trust, transparency, flexibility and value-centricity, fuelled by our philosophy of 'Employees First', ensures the continued pursuit of our customers' best interests.

Culture

From helping the world's largest aircraft take off on time, to fixing process loopholes that not only save, but help generate millions of dollars, Ideapreneurs are transforming global businesses one relationship at a time.

VALUES

  • Employees First
  • Trust, Transparency, Flexibility
  • Value Centricity

BEHAVIOR

  • Intrapreneurship
  • Seed
  • Nurture
  • Harvest

OUTCOME

  • Relationship Beyond the ContractTM in a 21st Century Enterprise

Ideapreneurship has resulted in 20,000+ ideas being implemented by customers to generate USD 1.8 BN value Beyond the Contract.

Relationship Beyond The Contract

At HCL, we don't use contracts to save our skin. We believe in putting our own skin in the game. 'Relationship Beyond the Contract' doesn't simply define our positioning or identity, it's a spirit that's alive in our 110,000+ Ideapreneurs who chase a shared goal of improving our customers' business through everyday innovation.

left

RICK MACKAY

IT Director,
Aegon Netherlands "With the creation of cXstudio, HCL stepped in and tried to get it going on together with us which you would normally not expect from a supplier right away."
left

CRAIG PARTINGTON

Senior Vice President, CIO,
Tech Data "The key thing is that HCL is always trying to do the best for us and they're completely flexible and open in the approach they work. And on top of that, they've got the dedication to do the job well."
left

TORBEN HØEG BONDE

Senior Vice President, CIO,
Vestas "Today we have a more robust collaboration and HCL goes Beyond the Contract and comes up with innovation and deliverables that are even further than the expectations and what is there in the contract."
left

TIZIANO TOSCHI

Senior Vice President –  Global R&D,
Electrolux "I think the most important aspect that goes beyond the contract is the readiness and the flexibility. This is the key point where HCL team now has been Beyond the Contract."
left

NITIN CHALKE

Managing Director – India,
Eaton “What HCL has done very proactively, and also gone beyond that, is helped us identify new opportunities. So that's really helping us and we really feel that HCL has added value in terms of going beyond what is really defined in the contract.”
left

ROSE SCHOOLER

Vice President, Internet of Things Strategy,
Intel Corporation “Through that entire journey, the relationship has been collaborative, flexible, based on trust, from working hand-in-hand on programs to providing critical input to products and optimizing our opportunity for success in the market.“
left

DAVID GUISE

Former Chief People Officer,
Woolworths “The nature of the project and scale of deployment required the team through the nights and over the weekends. This was a very large project, and such a project has many setbacks and bumps in the road. We solved them successfully, but we couldn’t have done it without HCL being right with us in our journey and being very flexible in their response to any issues that arose.“

Section 2 for Special pages

HEAR FROM OUR CUSTOMERS

RELATIONSHIP BEYOND THE CONTRACT THROUGH THE EYES OF OUR CUSTOMERS

Our customers endorsing the value we add to their business, everyday, is the biggest testament to our promise of taking the Relationship Beyond the Contract.

INDUSTRIES
PUBLIC SERVICES
MANUFACTURING
LIFE SCIENCES AND HEALTHCARE
FINANCIAL SERVICES
TMPE
CONSUMER SERVICES
SERVICES
SECURITY
IoT
INFRASTRUCTURE
ENGINEERING
DIGITAL
CLOUD
BUSINESS SERVICES
AUTONOMICS AND ORCHESTRATION
APPLICATIONS
DIVERSITY
Filter

Section 3 for Special pages

TOP REFERENCES

CASE STUDIES

ANALYST RECOMMENDATIONS

NEWS

Explore more