Relationship Beyond the Contract |

THE RELATIONSHIP BEYOND THE CONTRACT ENGAGEMENT MODEL

Values
Culture

In today's uncertain world, not even the best contract can capture what will change tomorrow. A contract can only convert to business advantage through a value centric relationship.

EMPLOYEES FIRST

A Management model that empowers employees in the 'Value Zone'

TRUST, TRANSPARENCY & FLEXIBILITY

Creating an environment of trust through transparency and flexibility

VALUE CENTRICITY

Value addition through alignment to business needs

Our belief in the values of trust, transparency, flexibility and value-centricity, fuelled by our philosophy of 'Employees First', ensures the continued pursuit of our customers' best interests.

From helping the world's largest aircraft take off on time, to fixing process loopholes that not only save, but help generate millions of dollars, Ideapreneurs are transforming global businesses one relationship at a time.

VALUES

Employees First
Trust, Transparency, Flexibility
Value Centricity

BEHAVIOR

Intrapreneurship
Seed
Nurture
Harvest

PROGRAMS

OUTCOME

Relationship Beyond the Contract^tm in a 21^st Century Enterprise

Ideapreneurship^tm has resulted in 20,000+ ideas being implemented by customers to generate USD 1.8 BN value Beyond the Contract.

Driven by our Mode 1-2-3 Strategy, we help clients reimagine their business in the digital age. Moving from traditional efficiency oriented solutions to those that are business outcome oriented, we’re helping customers across industries navigate their way through new technologies like Digitalization, Internet of Things, Cloud, Security, Artificial Intelligence, Machine Learning, Robotics and more.

This strategy is backed by the ‘Relationship Beyond the Contract’ promise of 197,000+ Ideapreneurs who chase a shared goal of improving our customers' business through everyday innovation.

"With the creation of cXstudio, HCL stepped in and tried to get it going on together with us which you would normally not expect from a supplier right away."

RICK MACKAY

IT Director,
Aegon Netherlands

"The key thing is that HCL is always trying to do the best for us and they're completely flexible and open in the approach they work. And on top of that, they've got the dedication to do the job well."

CRAIG PARTINGTON

Senior Vice President, CIO,
Tech Data

"Today we have a more robust collaboration and HCL goes Beyond the Contract and comes up with innovation and deliverables that are even further than the expectations and what is there in the contract."

TORBEN HØEG BONDE

Senior Vice President, CIO,
Vestas

"I think the most important aspect that goes beyond the contract is the readiness and the flexibility. This is the key point where HCL team now has been Beyond the Contract."

TIZIANO TOSCHI

Senior Vice President – Global R&D,
Electrolux

“What HCL has done very proactively, and also gone beyond that, is helped us identify new opportunities.So that's really helping us and we really feel that HCL has added value in terms of going beyond what is really defined in the contract.”

NITIN CHALKE

Managing Director – India,
Eaton

“Through that entire journey, the relationship has been collaborative, flexible, based on trust, from working hand-in-hand on programs to providing critical input to products and optimizing our opportunity for success in the market.“

ROSE SCHOOLER

Vice President, Internet of Things Strategy,
Intel Corporation

“The nature of the project and scale of deployment required the team through the nights and over the weekends. This was a very large project, and such a project has many setbacks and bumps in the road. We solved them successfully, but we couldn’t have done it without HCL being right with us in our journey and being very flexible in their response to any issues that arose.“

DAVID GUISE

Former Chief People Officer,
Woolworths

Values

In today's uncertain world, not even the best contract can capture what will change tomorrow. A contract can only convert to business advantage through a value centric relationship.