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Can ubiquitous access to healthcare data help reduce the surging healthcare cost in the US?
83
Over the last three centuries, the longevity of human life has made some significant strides. The average life of a human in the 1600s was about 40 years. Compared to this, today’s life expectancy stands at a staggering 75+ years. The advent of...
Designing Multi-experience Contact Centers Powered By AI
80

Jan 15, 2021

Designing Multi-experience Contact Centers Powered By AI

Yatindra Mahajan Practice Head – Networks and Contact Center Services

In most cases, poor omnichannel CX strategy ties back to poor execution to boost customer engagement. Organizations have simply bolted on multichannel support in their contact center operations for new channels like social media, web chat, and SMS....
Cloud
40
Cloud isn’t a new phenomenon. But its meaning varies from one CP company to another. When it comes to cloud, organizations find themselves at the crossroads – where do they use the compute or how do they use the compute. These approaches can have a...
Empowering French Enterprises
218
France has aspired to become a "digital republic" and has invested heavily in digital innovation. The French government has supported its digital champions and provides the necessary infrastructure for hyper-innovation. French companies, are now,...
Responsible investing through ESG lens
55

Nov 19, 2020

Responsible investing through ESG lens

Avinash Dave Global Practice Manager, Capital Markets Services, Financial Services

The infamous $100 billion company of 2000, Enron Corporation, was named “America’s most Innovative Company” for six consecutive years before it declared bankruptcy in 2001. It was revealed of practicing systemic and creatively planned accounting...
E&U leading to Data As a Services Business Model
43

Nov 18, 2020

E&U leading to Data As a Services Business Model

Prakash Menon AVP & Industry Principal - Utilities

The last few years have seen the strategic importance of information technology and Internet of things (IoT) growing, which is, in turn, causing an ever-increasing number of business innovations led by digital transformation. Organizations have...
Future of the customer engagement journey in utilities
134
Customer relationship is one of the key parameters of success for any organization. It is a two-way street between the company and its customers. In a relationship, if one party is changing the perception drastically, then others should also change...
AN ENDURING LEGACY
79

Nov 13, 2020

An enduring legacy – a perspective on life & pension industry

Simon Childs Actuarial Specialist, HCL Insurance Business Services

2020 is the year when everything changed. Can the life and pensions industry learn any useful lessons from this most disruptive of years? The world is never going to be quite the same again after the COVID-19 pandemic. Scenarios that seemed very...
Convergence Through the M&E Industry
300

Oct 21, 2020

Convergence Through the M&E Industry

Sanjai Ranganathan Vice President, Media, Entertainment & Publishing Verticals

COVID-19 is disrupting industries worldwide. The media and entertainment (M&E) industry is no exception. The hardest-hit sectors in M&E are those that monetize social/physical interaction—such as live music concerts, cinema, B2B events, and...
Can ubiquitous access to healthcare data help reduce the surging healthcare cost in the US?
83
Over the last three centuries, the longevity of human life has made some significant strides. The average life of a human in the 1600s was about 40 years. Compared to this, today’s life expectancy stands at a staggering 75+ years. The advent of...
Changed Realities in Hospitality Industry post COVID-19
611
The global COVID-19 outbreak has affected businesses, especially the travel and hospitality industry, and disrupted the continuity of operations. As we come to terms with the pandemic, industries are grappling the consequences of an economic...
Designing Multi-experience Contact Centers Powered By AI
80

Jan 15, 2021

Designing Multi-experience Contact Centers Powered By AI

Yatindra Mahajan Practice Head – Networks and Contact Center Services

In most cases, poor omnichannel CX strategy ties back to poor execution to boost customer engagement. Organizations have simply bolted on multichannel support in their contact center operations for new channels like social media, web chat, and SMS....
BFS
1,020

Mar 23, 2020

CCAR - Comprehensive Capital Analysis and Review

Vimal Jain Senior Business Specialist, Delivery Practice

CCAR is a united states regulatory framework governed by Federal reserve to assess, regulate & supervise large US banks that are too big to fail. Post 2008 Global economic crisis/subprime crisis/Recession, resulted in economic collapse of US...
Cold Chain
3,108

Jun 28, 2018

Cold Chain Logistics in Pharma

Harjotsingh Chance Senior Executive, Life Sciences- Business Solutions Group

The main ingredients for maintaining a cold chain are effective digital communication and data collection. The complete integration of the entire supply chain processes, linking them to the data supporting regulatory needs and quality considerations...
Slotting optimization in warehouses
8,760
The saying “A place for everything, and everything in its place” almost sums up the idea behind warehouse slotting and profiling.
Five Goals
1,491
https://community.broadcom.com/blogSecurity professionals like you have gone to significant extremes to keep your IAM operations running like a Tesla in ludicrous mode, but we also know there’s always room for improvement. You can take it to the...
Big Data
3,620

Nov 28, 2018

Big Data & Analytics in the Energy & Utilities industry

Amit Handoo CLIENT PARTNER & REGIONAL SALES DIRECTOR (US)

The energy and utility industry typically comprises power plants generating electricity, transmitted over long-distance transmission lines and then finally supplied over distribution lines to residences and businesses.
The energy and utility...
LSH
2,881
Predictive analytics has the potential to enhance value-based care for patients while also driving down costs for payers and providers. As value-based care becomes the norm, next gen enterprises need to leverage predictive analytics to improve...

Disruption in Insurance industry – is it sporadic
Murali Mohana Rao - Senior Business Specialist With Insurance Practice | March 17, 2016
811 Views

Business Disruption is not new, but, simultaneous disruption in different walks of life and across businesses is the new phenomenon that global businesses are trying to position as an opportunity, challenge, or a threat. With never like before technology led la-uber disruptions surfacing in different industries, business needs to develop a deeper understanding of the underlying factors to come with an effective strategy to survive a possible deluge, if not to differentiate and stand apart. This applies more to industries where sporadic disruptions are surfacing but failing to make a remarkable impact. Insurance is one such industry. I think the insurance industry is poised for a very exciting but challenging phase in coming years.


Make ‘Fun’ to sell insurance & reduce cost - “Gamification in Insurance”
Murali Dharan Haragopal - Head of Global Insurance Business Solution Group | March 17, 2016
1337 Views

Did you know? Games share certain characteristics with insurance, business and our lives! Significant common characteristics include uncertainty, challenge, chance, choices, goal, relevance, reward, rules and terms of agreement.


The New Face of Regulatory Response: Opportunity
CEB Tower group analyst | March 11, 2016
261 Views

The subject of financial services regulatory compliance is likely to elicit a number of responses ranging from yawning to fear.  It is very unlikely this subject will generate enthusiastic support for new opportunities, but the time has come for this to change.