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Industries | Retail and eCommerce
Technology disruptions

Aug 05, 2019

How social media conversations and technology disruptions are impacting today’s retailers

Ritu Saxena - Global Client Partner & Senior Director, USA Retail & CPG
Global Client Partner & Senior Director
Given the importance of social media in online commerce and the changing nature of the customer, it is crucial that retailers proactively adapt to these trends. Retailers need to broaden their approach to use AI, ML, and social media to build hyper-...
108
Buzz

Jul 11, 2019

What’s All the Buzz About?

Dale Conwell - Vice President, Business Development
Vice President
From coffee to caffeinated energy drinks, our appetite for a jolt of energy during our workday is part of our history and everyday rituals. Entire industries are built on the behavior. Quantitative evidence aside, how long were you willing to...
49
Channel Sufring

Jul 10, 2019

Channel surfing: How do consumers engage with your brand?

Dale Conwell - Vice President, Business Development
Vice President
Offering anywhere/anytime connectivity to your brand is great but do you know how many of your consumers are actually speaking with you? You may be surprised to learn it’s a much smaller number than you thought (or want). Are you reaping the rewards...
45
Conversational Commerce

Jul 03, 2019

Conversational Commerce

Shiva Mathur - Vice President -Retail CPG
Vice President -Retail CPG
The concept of conversational commerce has been around since 2015-16. Today, to go beyond interacting with a customer on an app or via text message, IT companies are building a voice-based retail ecosystem to deliver greater value to the customer....
187
RCPG

Jul 03, 2019

Thriving in the Flux: Digital Opportunities in an Agile RCPG Ecosystem

Ravi Kukreja - SENIOR REGIONAL SALES DIRECTOR, RCPG
SENIOR REGIONAL SALES DIRECTOR
Years have passed since ‘going digital’ was considered a passing fad. Since then, digital transformation has proven itself to be a key priority for businesses across industries. Digital disruption has driven enterprises to evolve new business models...
141
Robo Advisory

Jun 10, 2019

Reimagining Retail Investments with Robo-Advisory in the 21st Century

Vishwanath Rao - AVP & Client Partner
AVP & Client Partner
Reimagining Retail Investments with Robo-Advisory in the 21st Century The world of finance and investments is constantly evolving, as is the market for retail investment services. From the earliest telephonic exchanges to AI-driven volume trading...
171
IT OT

Mar 14, 2019

IT-OT Convergence is Here: Redefining Customer Convenience with ‘Digital Twins’?

Ravi Bhatheja - Vice President, Retail and CPG, Strategy and Alliances
Vice President
Uber, Netflix, Airbnb and some of the other business disruptors in recent years have at least one thing in common–each of them have redefined customer convenience. The idea of empowering the customer to get whatever they want, whenever and wherever...
217
PoV

Feb 08, 2019

Our Point of View on IBM WebSphere Commerce and Digital Commerce

Marcelo Cabane - HCL Informix Global Go-to-Market Head, Commerce Point of Contact
HCL Informix Global Go-to-Market Head
On December 6, IBM and HCL announced that HCL Technologies and IBM had signed a definitive agreement to acquire select IBM software products, including WebSphere Commerce and Digital Commerce.We understand that while this is very exciting for us at...
2,849
Retail

Nov 30, 2018

How Technology Platforms & emerging markets are reshaping the Retail CPG industry

Ajai Kumar - Vice President - Engineering R&D
Vice President
With increasing cost pressures and ever demanding consumers, Retail CPG industry is in for some interesting times (to say the least). However, this also presents a huge opportunity for companies to revolutionize the industry. The emerging markets...
1,141

Pages

PoV

Feb 08, 2019

Our Point of View on IBM WebSphere Commerce and Digital Commerce

Marcelo Cabane - HCL Informix Global Go-to-Market Head, Commerce Point of Contact
HCL Informix Global Go-to-Market Head
On December 6, IBM and HCL announced that HCL Technologies and IBM had signed a definitive agreement to acquire select IBM software products, including WebSphere Commerce and Digital Commerce.We understand that while this is very exciting for us at...
2,849
Technology disruptions

Aug 05, 2019

How social media conversations and technology disruptions are impacting today’s retailers

Ritu Saxena - Global Client Partner & Senior Director, USA Retail & CPG
Global Client Partner & Senior Director
Given the importance of social media in online commerce and the changing nature of the customer, it is crucial that retailers proactively adapt to these trends. Retailers need to broaden their approach to use AI, ML, and social media to build hyper-...
108
RCPG

Jul 03, 2019

Thriving in the Flux: Digital Opportunities in an Agile RCPG Ecosystem

Ravi Kukreja - SENIOR REGIONAL SALES DIRECTOR, RCPG
SENIOR REGIONAL SALES DIRECTOR
Years have passed since ‘going digital’ was considered a passing fad. Since then, digital transformation has proven itself to be a key priority for businesses across industries. Digital disruption has driven enterprises to evolve new business models...
141
Inventory Management

Jul 26, 2017

Rationalize Your Retail Inventory: The Key to Unlocking Business Value

Navneet Sharma - Head - SCM Practice & Solutions
Head - SCM Practice & Solutions
Inventory is the most significant investment across every industry, more so for the retail sector. In order to maximize the Return on Investment (ROI), each and every retailer must ensure that exuberant inventory investments are kept to the minimum...
1,095
IoT Works

Feb 26, 2018

Internet of Things in Retail

Ashwini - Global Engagement Manager, Product Management, IoT WoRKS
Global Engagement Manager
This blogs emphasizes the impact of IoT in Retail. How internet of things is enabling retail to achieve business transformation and what are the key use cases where IoT can play a big role.
861
IT OT

Mar 14, 2019

IT-OT Convergence is Here: Redefining Customer Convenience with ‘Digital Twins’?

Ravi Bhatheja - Vice President, Retail and CPG, Strategy and Alliances
Vice President
Uber, Netflix, Airbnb and some of the other business disruptors in recent years have at least one thing in common–each of them have redefined customer convenience. The idea of empowering the customer to get whatever they want, whenever and wherever...
217
Big Data

Dec 19, 2017

Big Data in Retail – How to win with Predictive Analytics

Ankit Khattri - PROJECT LEAD, ES-Tier II ERP-SCE-GIS
PROJECT LEAD
In the rapidly diversifying retail ecosystem and evermore rapidly changing customer tastes and preferences, the search for the most effective marketing and sales strategy is of monumental significance. Predictive analytics, which marries big data...
1,277
Store Digitization

Dec 26, 2017

‘Store Digitization’ – the solution to bridge the digital gap between customers and stores

Madhusudhan Kandula - Associate Business Manager – HCL Retail & CPG Consulting
Associate Business Manager
To deal with knowledgeable digital customers, stores should not think twice in adopting digital tools. But a proper assessment has to be done to choose the right digitizing services because every retailer need is different and also every initiative...
986
Security

Nov 30, 2018

Security in a digitally enabled Retail CPG world

Ajai Kumar - Vice President - Engineering R&D
Vice President
According to HBR, Retail is one of top 5 industries to be most affected by digital transformation. The usual suspects IoT, AI and analytics are being implemented at large scale across the biggest retail players with Amazon leading the way and...
3,386

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