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Industries | Retail and eCommerce
The Touch Screen Magic

Feb 06, 2018

Retail Game Changer - The Touch Screen Magic

Suman Chakraborty - SENIOR TECHNICAL SPECIALIST
SENIOR TECHNICAL SPECIALIST- Service Delivery Manager – SAP Practice
What happened in the retail world from 2005 to 2017? Couple of big changes, most of the Retail companies’ back office operations moved to strong ERP packages like SAP at the end of 90’s which became very stable with Order To Cash, Procure To pay,...
316
Retail Technology

Jan 30, 2018

Retail Technology and Global Trends Work in Tandem

Anup Sharma - Deputy General Manager – Retail and Consumer Product Goods (RCPG)
Deputy General Manager
Digital Transformation has come up as a major disruption, forcing Retailer across formats and demography to adopt to key elements of this massive change. New age consumers are becoming more and more reliant on social media and mobile devices...
46
Digitize and Delight

Jan 22, 2018

Digitize and Delight: Revolutionizing brick & mortar experience, with digitization

Abdul Gaffar - Deputy Manager, HCL Business Consulting
Deputy Manager
Retailers must reimagine in-store experiences for customers by embracing digital technology. With proper digitization, they can provide personalized consumer engagements and in turn drastically improve the chances of a final sale. This also results...
78
Big Data Analytics in Retail

Jan 11, 2018

Big Data Analytics in Retail - A sneak peek into disruption potential

Ravindra Chengala - Manager, CB-Business Consulting-BC-RCPG
Manager
Retailers must offer personalized services to customers and tap into the deluge of data. The scope of predictive analysis is extending beyond metrics like wallet share. Rolling out jaw-dropping offers is not needed now; churning Big Data is.
161
Internet Of Things

Jan 10, 2018

How IoT will Revolutionize Supply Chain Management

Pranav Kumar Tayal - PROJECT MANAGER – Supply Chain Practice, HCL
PROJECT MANAGER – Supply Chain Practice, HCL
The combination of mobile computing, analytics, and cloud services, all of which are powered by the Internet of Things (IoT) is changing how delivery and fulfillment companies are conducting their operations. It helps beyond the obvious supply chain...
225
LSH

Jan 09, 2018

Customer Engagement - Art or Science?

Pawan Kumar Nimmagadda - Senior Technical Lead, SL CORE Apps
Senior Technical Lead
In this blog we explain how the once key skills, which ruled the retail sector are becoming obsolete. Advertising, PR, Market Surveys, Pricing, Branding, Supply Chain Management, the pillars of retail industry which were dominated by people...
100
LSH

Jan 09, 2018

Omnichannel: Creating a seamless and high quality customer experience

Piyush Gupta - SENIOR TECHNICAL LEAD, Retail Consumer Packaged Goods Practice, HCL
Senior Technical Lead
Omni channel as the name suggests is a combination of two words - Omni and channel. It is the existence of products and services at all modes or channels to provide customers, a seamless and integrated experience of shopping. In today's connected...
157
Supply Chain

Jan 09, 2018

Unlocking Omnichannel’s potential with PIM (Product Information Master)

Anurag Anand - Associate General Manager – HCL Retail & Consumer Goods Consulting
Associate General Manager
While numerous articles talk of delivering a seamless omnichannel experience by leveraging such factors as common customer databases, digital, customer interactions, analytics, and socialytics, none of these factors touch upon the backbone of the...
75
How Global Trends

Jan 05, 2018

How Global Trends are Shaping the Retail Technology of the Future

Dhanalakshmi Prithivirajan - Senior Consultant - ES-OU-OES-OES Technical
Senior Consultant
This blog portrays how the global trends are shaping the future of Retail sector. It conveys the ideas that can be incorporated using various trending technologies. It clearly gives a vision on the role that technology can play right from...
224

Pages

Customer Relationships

Oct 10, 2017

A Digital Approach to Driving Direct Customer Relationships in the CPG Digital Quasar

Sakthi Kuppusamy Kuppusamy - Technical Architect
Technical Architect
We are now living in the age of the Empowered Customer where consumers are connected via mobile, social media along with web of information on user’s experience in the form of reviews in an increasingly Digital World. Today there are many ways for...
281
The Touch Screen Magic

Feb 06, 2018

Retail Game Changer - The Touch Screen Magic

Suman Chakraborty - SENIOR TECHNICAL SPECIALIST
SENIOR TECHNICAL SPECIALIST- Service Delivery Manager – SAP Practice
What happened in the retail world from 2005 to 2017? Couple of big changes, most of the Retail companies’ back office operations moved to strong ERP packages like SAP at the end of 90’s which became very stable with Order To Cash, Procure To pay,...
316
How Global Trends

Jan 05, 2018

How Global Trends are Shaping the Retail Technology of the Future

Dhanalakshmi Prithivirajan - Senior Consultant - ES-OU-OES-OES Technical
Senior Consultant
This blog portrays how the global trends are shaping the future of Retail sector. It conveys the ideas that can be incorporated using various trending technologies. It clearly gives a vision on the role that technology can play right from...
224
Internet Of Things

Jan 10, 2018

How IoT will Revolutionize Supply Chain Management

Pranav Kumar Tayal - PROJECT MANAGER – Supply Chain Practice, HCL
PROJECT MANAGER – Supply Chain Practice, HCL
The combination of mobile computing, analytics, and cloud services, all of which are powered by the Internet of Things (IoT) is changing how delivery and fulfillment companies are conducting their operations. It helps beyond the obvious supply chain...
225
Big Data

Dec 19, 2017

Big Data in Retail – How to win with Predictive Analytics

Ankit Khattri - PROJECT LEAD, ES-Tier II ERP-SCE-GIS
PROJECT LEAD
In the rapidly diversifying retail ecosystem and evermore rapidly changing customer tastes and preferences, the search for the most effective marketing and sales strategy is of monumental significance. Predictive analytics, which marries big data...
190
Digitize and Delight

Jan 22, 2018

Digitize and Delight: Revolutionizing brick & mortar experience, with digitization

Abdul Gaffar - Deputy Manager, HCL Business Consulting
Deputy Manager
Retailers must reimagine in-store experiences for customers by embracing digital technology. With proper digitization, they can provide personalized consumer engagements and in turn drastically improve the chances of a final sale. This also results...
78
Big Data Analytics in Retail

Jan 11, 2018

Big Data Analytics in Retail - A sneak peek into disruption potential

Ravindra Chengala - Manager, CB-Business Consulting-BC-RCPG
Manager
Retailers must offer personalized services to customers and tap into the deluge of data. The scope of predictive analysis is extending beyond metrics like wallet share. Rolling out jaw-dropping offers is not needed now; churning Big Data is.
161
LSH

Jan 09, 2018

Omnichannel: Creating a seamless and high quality customer experience

Piyush Gupta - SENIOR TECHNICAL LEAD, Retail Consumer Packaged Goods Practice, HCL
Senior Technical Lead
Omni channel as the name suggests is a combination of two words - Omni and channel. It is the existence of products and services at all modes or channels to provide customers, a seamless and integrated experience of shopping. In today's connected...
157
How Digital Transformation can improve the Retailing Experience

Dec 20, 2017

How Digital Transformation can improve the Retailing Experience

Anup Sharma - Deputy General Manager – Retail and Consumer Product Goods (RCPG)
Deputy General Manager
Digital Transformation has come up as a major disruption, forcing Retailer across formats and demography to adopt to key elements of this massive change. New age consumers are becoming more and more reliant on social media and mobile devices...
98

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