Overview
HCLTech RiCON is a unique service offering that is designed to empower organizations as they address all the key phases of the BCM life cycle. This next-generation solution is designed with a special focus on the ever-changing and dynamic nature of business and IT requirements. It provides enterprises with the means to face the associated challenges in business continuity plan and risk management.
Once integrated, HCLTech RiCON delivers end-to-end services with a bouquet of advisory and technical solutions. With this solution, we help enterprises stay ahead of the curve as they pursue their futuristic vision by introducing them to the power of automation, cloud-based solutions, and resiliency training. Our service offerings provide a flexible, bespoke risk management solution that is designed to meet all needs under any business continuity plan. It also helps enterprise clients retain and excel their competitive edge.

Our framework

BCM policy

Business impact analysis

Gap assessment

Design and implementation

Planning & documentation

Exercise and reporting

Governance and continuous improvement
Our services

Business impact and continuity risk assessment
- Business function criticalities and dependencies
- Risk classification, assessment and treatment plans

Business continuity strategy and exercise management
- Business continuity strategy and design
- Assessment, recovery and restoration planning
- Test management and administration

Crisis management and incident handling
- Incident and emergency response planning
- Employee communication and mass notification
- IT disaster recovery management

Business continuity governance
- BCM gap and maturity assessment
- BCM policy and framework administration
- Compliance monitoring and standards benchmarking
- Plan management and reporting
Differentiators

Centralized BCM library
All BCM parameters are housed in a centralized library for easier reference, management, and use.

Interactive dashboard
The RiCON solution has an interactive dashboard for higher leadership visibility.

Resiliency training
Resiliency training and employee awareness is provided by us for effective use of the RiCON solution.

Standard compliancy
Management of enterprise-wide plans and ensuring that all standards are fulfilled.

Resiliency framework
The enterprise-wide resiliency framework is consistent and updated regularly.

Track readiness levels
RiCON can be used for keeping track of enterprise compliance and audit readiness.

Easy customizability
RiCON can be easily customized as per the necessary requirements.

Platform visibility
The BCM health of the enterprise is visible via a common platform.

Simplified communication and crisis handling
All mass notifications, crisis handling, and accurate employee communication are carried out via a single window.

Single platform management
A single platform manages all business impacts, risks, threats as they occur.

Ideal continuity strategies
Continuity strategies can be made more effective, appropriate for mission-critical processes.