Overview
The healthcare industry is going through a paradigm shift to a member-centric, outcome-based model while adhering to the new regulatory and financial frameworks. This shift has created a need for more robust IT systems to enable digital transformation.
The accelerated shift towards a new digital experience, data interoperability, and overall stakeholder engagement enables the payers to uncover novel opportunities. Through increased collaboration, proactive sharing of patient data, and delivering highly engaging experiences, payers can capture member mind share and increase member retention.
We’re working with leading health plans to help them combine innovative digital solutions and data-driven insights with trend-setting stakeholder collaboration to achieve the quadruple aim – reduce the cost of care, achieve better outcomes, enhance member satisfaction, and improve healthcare professional experience.
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Case Studies
Success Stories from Our Work with Healthcare Payers
Improving cybersecurity posture with HCLTech cybersecurity consulting
HCLTech cybersecurity consulting fortified a leading health conglomerate's cybersecurity with a tailored solution, ensuring robust defense and operational continuity
Navigating healthcare operations with data-enabled transformative insights
Unveiling Informatica’s dominance: Inside the operations of America’s largest managed healthcare consortium
Streamlining data handling and driving informed decision making
Overcoming legacy system challenges and empowering productivity with Alteryx
Accelerated Network Transformation Journey
For a Leading North American health insurer
Awards and Recognitions
HCLTech rated as a Leader in ISG Provider Lens™ - Healthcare Digital Services, U.S. 2023
HCLTech rated as a Leader in ISG Provider Lens™ - Payer Digital Transformation Services, U.S. 2023
HCL Technologies rated as a Star Performer & Leader in Everest Group Healthcare Payer Digital Services Peak Matrix® Assessment 2022
Trends and Insights
Changing face of prior authorizations
The Prior Authorizations (PA) process has been transformed by integrating AI, ML and GenAI, reducing administrative burdens, enhancing collaboration and achieving cost savings.
Ready for AI in Healthcare: Evolving beyond hype to enterprise Scale AI
The healthcare industry is constantly evolving, influenced by transformative technologies like GenAI, promising more efficient and effective solutions to healthcare problems.
What is artificial intelligence (AI) in healthcare?
The application of AI in healthcare has resulted in a number of tangible benefits, including early disease detection, faster and more accurate analysis of medical images, robotic surgery, accelerated drug discovery, and more.
The impact of generative AI in healthcare: Revolutionizing patient care
The advent of generative AI is leading to the transformation of healthcare and especially, the hyper-personalization of patient care
How Total Experience can transform healthcare businesses
The cure for the healthcare distrust epidemic is collaboration. Total Experience connects stakeholders, improves care and rebuilds trust
Super Agents' for elevated customer experience
In today's digital era, inefficient contact center agent systems and platforms have emerged as the primary obstacle to driving customer engagement.
Revolutionize member enrollment with a next-gen platform
Boost customer experience and loyalty
Powering healthcare with 5G
Examining the importance and benefits of 5G in healthcare
Meet Our Ecosystem Partners
