A global beverage leader with a product portfolio of over 20 brands sold worldwide with over 290,000 employees globally wanted to keep its Unified Communications infrastructure aligned with the ever-changing market demands in the 200 countries where it does business.

HCLTech implemented Rendezvous which leverages cutting-edge technology to provide advanced, integrated tools for proactively monitoring, managing and diagnosing complex UC deployments.

The strategic partnership with HCLTech enabled the customer's IT operations team to improve end-user experience, improve session quality across all communication modalities, reduce network jitter, delay, and packet loss, and conduct efficient pre and post network assessments to support multiple users.