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BPM Consulting for a Leading Financial Service Company

BPM Consulting for a Leading Financial Service Company

Client: A major UK company that provides retail, business and corporate banking, and insurance and investment services internationally

Services Offered: BPM Consulting Service
 
Domain: BFSI

Application Environment: TIBCO iProcess Suite, TIBCO BW, TIBCO EMS, TIBCO Application Adapters

Location: United Kingdom

Client Background: Client is a major UK company providing retail, corporate banking and insurance and investment services through its multi-brand strategy. The client has a reputation for excellence in the provision of business banking and corporate finance, delivering innovative funding solutions across a range of markets
 
Business Drivers: To meet the following requirements for enterprise wide BPM initiative:

  • Adopt BPM style of working across the organization
  • Developing a core BPM platform for other divisions to build BPM solutions
  • Educate the business community on the BPM way of working
  • Design and architect the core BPM platform

HCLT Solution:

HCL took the following approach to meet the business objectives:

  • Creating Business process capture templates. These templates help business to verify if the process was modeled in sufficient detail.
  • Creating Proof Of Concepts by adopting an existing business process in the customer’s business area
  • Evangelize on the business benefits of BPM, typical BPM methodology and so on.
  • Provided inputs to the logical architecture of the BPM core platform.

 
Benefit in Business Operations:

 

  • Awareness of the BPM product suite
  • Establishing the right mindset with respect to BPM way of working
  • Standardization of the kind of things that need to be captured during a typical BPM process capture exercise
  • Understanding of the complexities involved in a typical BPM lifecycle helped the customer to arrive at a business case with near accurate estimates.

 

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