Digital & Analytics Services
What does digital mean to you? Is it a great website or an engaging app? Is it a powerful, modular, and open digital engagement platform that allows you to drive agility and speed? Or is it an opportunity to fundamentally transform key business processes in the 21st Century? We ask our customers these questions every day. At HCL’s Digital & Analytics division, we help design and build key platform components of customers’ Digital-Technology-Footprint ™ to power their Digital transformation journey.
After building powerful, immersive, as well as experiential platforms and infrastructure for more than 50 global customers, we understand that digital is a journey into fundamental business transformation that begins with reimagining existing business processes and user experiences. Our team of design-thinkers and industry-process experts help our customer break down barriers by combining deep knowledge of business processes with user-centered design principles – to truly visualize the potential of digital technology. But what makes our process unique is that we are never ideating in a bubble. Digital Business Architectures, Technology platforms and Data Innovation are what make business transformation a reality. HCL’s Digital & Analytics services brings entire gamut of expertise – from consulting to implementation – to ensure that digital journeys are successful.
We believe that every enterprise has a unique DNA. We help amplify this uniqueness, through the power of digital and analytics.
Digital Technology Footprint™
The Digital Technology Footprint ™ is a comprehensive services framework to address the technology needs of enterprises on the journey to Digital Transformation. It aligns and integrates cross-functional services, competencies, tools, technologies, partnerships and talent from across HCL; to offer a catalog of services designed to power your journey to amazing.
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DTF Transformation Program Management – Expert Program Management and Project Management to manage complex Digital Transformation programs; including expertise in business value reporting and organizational change management.
Big Data Analytics – Expert services that address the entire data lifecycle, from ingestion to insight.
Devices – Digital transformation by realizing the true value of physical assets through the power of Internet-of-Things.
Digital Business & Process Re-Engineering – “Spearhead” services for Digital Transformation which apply the power of Design-thinking to reimagine Business processes, Customer Experience and User Experience.
Digital Platform & Application Re-Engineering – Comprehensive design, build and modernization services for Digital Platforms & Applications; leveraging modern, lightweight, API-led, Micro-Services based technology architectures.
Digital Foundation Transformation – Technology services to build modern foundations for Digital Applications & Platforms; with world-class practices around Cloud Computing & Security Services.
Digital Ready Operations Transformation & Management – Digital Applications & Platforms run differently with an emphasis on fluid and rapid updates that ensure a seamless experience. HCL’s DRYiCE platform brings the power of Autonomics & Orchestration; to enable true “Digital Run”.
Canary leverages modern digital technology to provide a seamless and integrated system that will increase accountability while providing visibility to resolutions and corresponding analytics.
Consumer Brand Interaction Platform
Modular and extensible platform that enables an organization to deploy a dialogue driven platform across multiple communication channels while ensuring a consistent brand experience.
Enterprise Content Management Platform
Fully managed solution to encapsulate the complexity associated with content management. ECMP makes content easier to manage and to be used as an underlying service.
Digital Marketing Solutions
Innovative digital marketing and experience solutions to enable marketers deliver contextual customer experiences across channels and journey touch points.
Data Movement Framework
Data Movement Framework is our proprietary solution to ingest data from multiple source systems to a data lake that hosts, processes, and publishes the data to different downstream systems.
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ECOSYSTEM OF PARTNERS
Our Partnerships with software product vendors combined with thought leadership, deep domain understanding, and end to end systems integration capabilities enable us to provide industry leading digital solutions for the customer, resulting in their success. While customizing solutions for each of our customer needs, we leverage the best of breed and right fitment of platform/product from our large partner ecosystem.