Digital Business SaaS: HCM services and solutions | HCLTech

SaaS – Human Capital Management


Digital Business SaaS – HCM: Organizations recognize that a workforce engaged and empowered with effective tools and services is a lever to productivity. Global organizations require world-class solutions with omnichannel support services available anytime, anywhere. Our Human Capital Management (HCM) Practice provides a team of experts that focus on providing end-to-end services that drive simplification, user adoption, and lower the total cost of ownership for our clients. These services enable the expert HR community to shift focus to true strategic partnering to support the delivery of desired business outcomes. With the teams’ collective experience, we work together with our clients to understand and prepare for the future while improving the “right now” and supporting the interim period.

HCM is a set of practices related to people resource management. These practices focus on the organizational need to provide specific competencies and implemented in three categories — workforce acquisition, workforce management, and workforce optimization. We have a dedicated leadership and solution team for the Software-as-a-Service (SaaS) HCM Practice, with capabilities to offer end-to-end services, i.e., from the “Advise” to the “Execute” phase, and can address specific business requirements of the customer, suggest the appropriate HCM SaaS solutions, and deploy successfully and comprehensively. Our solution provides an intimate knowledge of HCM, a global presence, the ability to scale, and outcome-focused accelerators and methodologies.

Our solutions

Human Resource Management
Human Capital Management

HCM’s human resource management provides self-service, intuitive functionalities to organize staffing and payment-related things. Some of the key features covered in human capital management are:

  • Resource management
  • Compensation management
  • Absence management
  • Talent management
  • Manager self-service
  • Employee self-service
Benefits of Administration
Benefits administration

Benefits help users define and adjust the benefit plan and meet the unique business processes. With the help of the HCM tool, users can automatically track the employee-data changes and update the benefits provided through the cloud connectors.

Some of the key features are:

  • Benefits plans, events, and eligibility
  • Open enrolment related to job openings
  • Evidence of insurability
  • Health savings accounts
  • Cloud Connect for Benefits
Talent Management
Talent management

Talent Management lets you align, assess, reward, and develop your workforce. The tool helps you improve the management system, oversee developments and alignments, and reward employees. Talent management onboarding reduces the entire administrative burden and the cost to help new employees assimilate quickly into the organization.

Some of the features are:

  • Onboarding
  • Goal management
  • Performance management
  • Succession planning 
  • Career and development program
Workforce Planning and Analytics
Workforce planning and analytics

Workforce planning and analytics provide a fully actionable and dynamic picture of the talent supply and demand. It empowers the entrepreneurs to make better decisions and make them better when a critical business issue arises. Gain workforce insight into the price, capability, capacity, and quality of the resources and apply the right strategies to achieve the organization’s goals.

Some features are:

  • Operational headcount planning
  • Supply and demand analytics
  • Workforce analytics

Recruiting helps you to find, engage and select the best internal and external candidates for your organization. The recruitment information can be accessed anytime, anywhere within the organization. It also helps to have better collaborations and communications between the organization’s team members and higher management.

Some of the features are:

  • Headcount, pipeline, sourcing, and screening analytic
  • Job position and candidate management
  • Referrals
  • Social media interactions
  • Selection process
  • Offer management and package

The Payroll solution enables smooth and efficient end-to-end payroll management for enterprises with a large employee base. Automation reduces human intervention and helps eliminate an error-prone set of information.

Some of the features are:

  • Payroll processing for many countries, especially the USA and Canada
  • Robust calculation engine
  • Self-service
  • Automatic tax updates
  • Audit and reporting
  • Cloud Connect for third-party payroll
Time Tracking
Time tracking

Time tracking enables the user to track employees. Users can also enter the time easily from any mobile device or web browser application.

Some of the features are:

  • Global time entry
  • Mobile and web time clocks
  • Time approvals
  • Global time calculation
  • Reporting and analytics

HCM Learning empowers your business to grow and adapt seamlessly in a rapidly changing business climate. Integrating traditional, compliance-based learning with social, informal learning will help your organization perform to its fullest potential.

Some of the key features are:

  • Learning Management
  • Certifications
  • Connect & Collaborate
  • Insights
  • Learning Experience
  • Assessments
  • Content Management
Advanced Compensation
Advanced compensation

Advanced Compensation allows your administrators to build compensation packages, programs, and plans using accurate data through HCM. It eliminates integrations between payroll, recruiting, benefits, performance, and your core human resources tool. And because it’s a global system, you can easily configure compensation for employees worldwide.

Some of the key features are:

  • Compensation plan creation
  • Compensation package development
  • Compensation survey management
  • Dashboards and reports


We follow an elegant approach to build the most effective and seamless HR transformation, both in terms of the deployment and the long-term maintenance that might be needed. The “Advise to Execute” model has been followed by HCLTech for all the global leaders of our clientele. The major activities we cover in each model are explained below:

Advisory Services
Advisory services
  • Conduct workshop
  • Cloud readiness assessment
  • Cloud strategy definition
  • SaaS HCM / technology platform evaluation
  • Business process mapping with Workday/UltiPro/CSOD/Kronos
  • Product evaluation and vendor fitment
Testing Services
Testing services
  • Workday upgrades – end-to-end testing, regression testing, functional testing, and integration testing
  • Workday testing automation – KAINOS/GENIE
  • Kronos, UltiPro and Cornerstone – functional and integration testing
  • Test data preparation and UAT co-ordination
  • Retrofit and payroll testing
Managed Services
Managed services
  • HR service desk L0 support
  • L1 / L2 / L3 support; 24x7, 24x5, 16x5, 8x5 support models
  • Application, technical, integration, data support
  • Application enhancement services
  • Support transition
  • Product vendor co-ordination
Managed Services
Data migration services
  • Data migration from legacy applications or old applications to SaaS applications
  • Data extraction
  • Implementation of data lifecycle management and archival solution for cloud apps
ntegration Services
Integration services
  • Integration strategy definition
  • Integration of HCM SaaS applications with legacy, in-house third-party applications
  • Migration & integration of unstructured data between SaaS Applications and on-premise applications
Implementation Services
Implementation services
  • HCM core, payroll, benefits, performance management, compensation and advanced compensation, talent management, recruitment, and audit
  • Employee file management, surveys, HCM, benefits, HR service desk
  • Digital adoption platform for HCM, automation

Our partnerships


Talent management solutions that inspire innovation and high performance.


PeopleDoc is a Cloud-based HR service delivery platform enabling organizations to effectively manage HR operations and communications.

Cornerstone on demand

Cornerstone's leading talent management system provides recruiting, training, management, and collaboration solutions for all business sizes.


HCLTech holds a global partnership status with UKG. HCLTech is a preferred implementation partner enable a complete HCM transformation including Payroll, Employee Perception, Workforce Management, and Employee experience. HCLTech is well connected with the team across the globe. HCLTech houses certified UKG consultants who are expert in providing innovative solutions & services based on best practices.