With changing consumer behaviors and preferences, there is tremendous pressure on enterprises to remain relevant. The new normal is accelerating increased adoption of consumerization technologies and experiences across home, workplace, manufacturing floors, and public spaces for enhancing consumer engagement, convenience, safety, and security.
Intelligent insights are driving the next phase of growth for enterprises. AI-based solutions are being used to discover experiential insights to drive innovation. There is a greater emphasis on creating a differentiated and world-class consumer experience which is driving significant investment in consumerization technologies like Computer Vision, Embedded AI, Speech/Text /NLP, Edge Computing, AR/VR, etc. as well as in consumer-centric platforms. It is the consumer’s journey that dictates the enterprise strategy. With the recent pandemic situation, as touch becomes taboo in the New Normal, contactless technologies are seeing significant traction.
HCL uses its strong product engineering background, investments in technology innovations, and experience of working with leading enterprises to provide customers with the required scale and speed in consumerization services. HCL’s consumerization offerings enable customers to conceptualize, build, deploy, and sustain turn-key systems and solutions.